About 24-7 Intouch
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
About the Job
- Flexible schedules (Full Time)
- Industry leading benefits
- Excellent advancement opportunities
- Friendly work environment
- Assist all customers through inbound calls, emails and/or chats
- Communicate a variety of information to the customer
- Be an active listener and help resolve customer inquiries
- Provide a meaningful and positive experience with every customer interaction
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!
- A minimum of 4 CSEC including English
- You’re consistently ready to work and on time as scheduled
- You have 1 year of customer service experience (preferably contact / call center)
- You’re coachable and open to feedback
- You’re personable with strong conversation etiquette
- You’re a computer pro, comfortable with multiple applications
- You’re a great communicator, both verbal and written
- You like to win and consistently perform
- You’re proficient with MS Office and/or Google Workspace (G Suite)
Email résumé to: jamaicajobs@24-7intouch.com