Telephone Operator (Kingston) - MICO University College

 

Description of Role

Under the direction of the Executive Assistant in the President’s Office, this position receives and transmits telephone calls, responds to general enquiries and completes and distributes various documents related to the function.

The incumbent is expected to speak clearly, distinctly and with a friendly, courteous tone and use listening skills to put callers at ease and obtain accurate, complete information.

Requirements

• Have at least five CXCs inclusive of English Language and Mathematics.
• Be computer literate and be familiar with the Microsoft suite of programmes
• Have at least two years working experience in a similar position.
• Must be polite and courteous when answering the telephone
• Skills in the operation of telephone equipment
• Skills in dealing diplomatically with internal and external customers.
• Have good interpersonal skills with the capacity to deal effectively with people from a wide variety of backgrounds.
• Demonstrate a high level of tack, discretion and diplomacy and maintains confidential/sensitive information.
• Be able to work under pressure.
• Be flexible with work schedules and works on own initiative and manages time well
• Have good communication skills (written and oral)

Interested applicants should send their cover letters and resume to:

The Director, Human Resource Department,

1A Marescaux Road,

Kingston 5

OR

via email to themicouniversity.hrd@themico.edu.jm.

Kindly indicate in the subject line, the title of the position for which you are applying in your email to us.

Only short listed candidates will be contacted.

Support Officer (Kingston, Jamaica) - National Housing Trust

The National Housing Trust is seeking to identify a Support Officer for its Loan Management Department.

MAIN DUTIES:

Duties specific to the position include but are not limited to:

• Supervision of the department's operations
• Participating in the development, review and implementation of operational systems, policies and procedures
• Reviewing/developing proposals for process improvements, new initiatives and capacity building
• Reviewing and/or preparing Terms of Reference for the procurement of external services
• Monitoring the execution of services performed by external providers
• Monitoring and analyzing information for key performance and risk indicators affecting the Trust's mortgage operations
• Assisting in the coordination of communication relating to the mortgage portfolio 
• Preparing leadership/board submissions, and reports, and 
• Supervising the work of the Junior Support Officer

QUALIFICATIONS & EXPERIENCE:

The successful candidate must have:

• Bachelor's degree in Business Administration, Management Studies or its equivalent from a recognized institution
• At least two (2) years experience in a similar capacity

Knowledge of:

1. Basic knowledge of accounting principles, and
2. GOJ Procurement Guidelines and Procedures

The following skills/competencies are required at above average levels:

• Problem-solving and decision making
• Listening and negotiating
• Planning and organizing
• Coaching and team building
• Customer service
• Critical thinking and analytical
• Records management
• Time management
• Communication skills (oral and written)

The following would be assets:

• Working knowledge of mortgage financing and credit risk management
• Knowledge of business development and data analysis
• Experience in credit management at a financial institution

NB: the incumbent may be required to work beyond specified work hours, in a highly stressful environment and will be exposed to confidential information.

If you have an interest in the position, submit an application letter and résumé no later than Friday, August 27, 2021 to:

The Strategic HR Business Partner

Human Capital Management Department

The National Housing Trust

4 Park Boulevard,

Kingston 5

Or

Email: hrm@nht.gov.jm

Front Desk, Housekeepers, etc (St. Ann, Jamaica) - Luxe Beach Resort

Luxe Beach Resort is now hiring:

• Butlers
• Chefs
• Housekeepers
• Cooks
• Gardeners
• Front Desk Attendants

Location: Discovery Bay, St. Ann

Email: hr.lbresorts@gmail.com

Requirements:

• Must have experience
• Must have certifications
• Must have references
• Email résumé, cover letter and copy of certification to email address above
• Include position you are applying for in subject of email

Only shortlisted candidates will be contacted.

Deadline: August 27, 2021.

Hotel Jobs at Secrets Resorts in Montego Bay, Jamaica

Secrets St. James        Secrets Wild Orchid        Breathless Montego Bay

 We are entering an exciting new phase and would like to invite suitably qualified persons to our upcoming job fair. The vacancies which exist are: 

Food & Beverage

• Bar Supervisor
• Waiters & Waitresses (restaurant and room service)
• Bartenders

Culinary

• Cooks
• Stewards
• Stewarding Supervisor

Outdoor Facilities

• Lifeguards
• Pool Attendants
• Landscape Technicians

Maintenance

• Assistant Director of Engineering

Rooms Division

• Housekeeping Manager
• Assistant Housekeeping Manager
• Assistant Laundry Manager
• Laundry Attendants
• Room Attendants
• Public Area Housemen

Entertainment

• DJ
• Entertainment Coordinators

Your new professional opportunity is one email away: jobs.sesmb@secretsresorts.com 

Thank you for considering the AMR Collection. Shortlisted applicants will be contacted.

Customer Service Rep/Telephone Operator, etc (Kingston, Jamaica) - SFAI Jamaica

SFAI Global, an international firm of Chartered Accountants affiliated with two (2) local audit firms seeks the services of a Customer Service Representative/Telephone Operator and an Office Manager. 

Location: Kingston

Required Qualification and Experience:

Customer Service Representative/Telephone Operator

• Minimum of four (4) CAPE subjects
• Minimum of two (2) years experience in customer service
• Proficiency in Microsoft Office Suite applications 

Office Manager

• A first degree from a recognized university
• A minimum of five (6) years experience in a similar capacity
• Proficiency with Microsoft Office Suite applications

Interested person should email their résumés to alexanderhylton@hotmail.com by August 26, 2021.

Driver/Bearer (Kingston) - Council of Legal Education (Norman Manley Law School)

The Council of Legal Education, Norman Manley Law School invites applications for the post of Driver/Bearer.

Salary range: $687,323 - $858,364 per annum

At minimum, the incumbent should have the following:

• Secondary School Leaving Certificate
• General Driver's license
• At least five (5) years experience as a driver, of which three (3) should be in a similar capacity with an organization

Kindly submit a signed cover letter, an updated résumé and three (3) signed character reference letters to: jobs@nmlscle.com

Deadline: Friday, September 3, 2021.

The successful applicant will be expected to assume duties by December 1, 2021.

The Norman Manley Law School recognises the time and effort it takes to apply for a position and thanks all applicants, however, only shortlisted candidates will be contacted.

Truck Driver (Kingston Branch) - Spectrum Systems Limited

Duties:

• Assist with proper loading, securing, and checking of the type and quantity of the goods being transported
• Operate all trucks including tractor heads and flatbeds

Requirements:

• Strong communication skills
• Must be over 30 years old and under 60 
• Minimum of five years similar experience
• Port working experience preferred
• Articulated license necessary
• Up to date police record
• Two (2) references needed in the application submission

Submit resumes to: dbrown@spectrumroof.com

Deadline: September 3, 2021.

Computer Technician (Kingston, Jamaica) - Digital Systems & Supplies Limited

 Requirements:

• Tertiary level qualifications in Electronics and Computer Science
• At least two (2) years experience in the field of Computer & Office Equipment Repairs (printers and copiers)
• Good communication skills
• Own a reliable motor car

Send resumes to:

The Marketing Manager

Digital Systems & Supplies Limited

Shop 17, Springs Plaza,

15-17 Constant Spring Road, 

Kingston 10.

Email:  digisysjobs@gmail.com

Customer Service Representative (Kingston, Jamaica - head office) - Meadowrest Memorial Gardens

 The Meadowrest Memorial Gardens head office seeks to appoint a suitably qualified person for the position of Customer Service Representative.

Core Functions:

The incumbent enriches the position and image of the Meadowrest Memorial Gardens through courteous and professional service to customers and is responsible for the customer experience from initial contact booking, through to interment services.

Specific Knowledge:

• Knowledge of the interment industry
• Understanding of the use of technology and the internet in the industry
• Proficient in the use of computer applications

Qualifications and Experience:

• Bachelor's degree in Business Administration or equivalent
• Two (2) to five (5) years customer service and administration experience

Meadowrest Memorial Gardens is committed to providing equitable opportunities to all qualified persons.

Applicants are requested to email their résumé with a cover letter identifying strengths relative to the requirements no later than August 26, 2021 to:  humanresource@ucmeja.com 

Welfare Case Manager (Kingston, JM) - Department of Correctional Services

Applications are invited from suitably qualified candidates to fill the following post in the Rehabilitation and Probation Aftercare Division, Department of Correctional Services.

1. Welfare Case Manager (SWG/PS 3) - Vacant 

Salary range: $1,343,405 - $1,596,887 per annum and any allowance(s) attached to the post.

Details of the vacancy can be viewed on the Department's website at: http://dcs.gov.jm/vacancies.php

Interested person should forward their application letters and résumés no later than Wednesday, August 25, 2021 to the:

Senior Director, Human Resource Management & Administration

Department of Correctional Services

2nd Floor

5-7 King Street,

Kingston.

Email:  jobpostings@dcs.gov.jm

Subject: Welfare Case Manager

Please note that we thank all for responding but only shortlisted candidates will be contacted.

Customer Service Representative (Kingston, Jamaica)

A well established supermarket is seeking a Customer Service Representative.

Qualifications and Requirements:

• Certificate in Management, Administration and/or a minimum of one (1) year supervisory experience
• Excellent interpersonal skills
• Excellent interpersonal skills
• Pleasant and friendly personality
• Working knowledge of customer service software
• Strong client-facing, communicating and interaction skills
• Available to work on weekends, public holidays, and able to respond with little notice if required
• Ability to work well under pressure and still maintain the ideal disposition towards assigned duties and responsibilities

Send application letter and résumé to pdzrecruitment@gmail.com before Monday, August 30, 2021.

Only shortlisted candidates will be contacted.

 

Legal Assistant/Officer (Kingston) - New Era Finance Limited

Legal Assistant/Officer is urgently required to work in a fast growing and dynamic mcro-financing organization, New Era Finance Limited, with corporate office situated in Kingston.

Selected candidates must have strong organizational and interpersonal skills, be highly detailed oriented and have the ability to multitask, prioritize, handle a fast-paced environment, require minimal supervision, be results driven and work well on a team.

The successful candidate will be required to:

• Provide legal research and consultation on a wide range of issues
• Prepare, dispatch and/or file legal documents
• Represent the company on issues within the local judicial system (travel across the island-wide)
• Write letters and make phone calls to delinquent clients
• Possess superb written and oral communication skills
• Strong computer and technology skills

The ideal candidate should possess the following qualifications:

• Bar admission and an active attorney's license
• Two (2) years experience in field

Send applications and résumés to nefhr@obfja.com no later than Friday, September 10, 2021.

We thank all individuals who apply, however, only shortlisted candidates will be contacted.

Credit Officer (Linstead, Kingston, Spanish Town, etc) - New Era Finance Ltd

 

A Credit Officer is urgently required to work in a fast growing and dynamic micro-financing organization. Position open in Linstead, Kingston, Spanish Town, Montego Bay, Savanna-la-mar, Port Antonio, Mandeville and May Pen.

Selected candidates will be required to screen clients, appraise credit worthiness, conduct collateral valuation and computerized preparation of loan documents, carry out debt collection among other tasks. Ideal candidates will possess the minimum qualifications outlined below:

• Bachelor's degree or equivalent in Accounts., Marketing or Banking
• Three (3) years work experience in an office environment
• Experience in loan underwriting, collections, and marketing
• Excellent oral and written communication skills
• Working knowledge of Microsoft Office tools
• Ability to work on own initiative
• Professional values and attitudes suitable for a financial institution
• Assertive and persevering attitude

Send application and résumé to nefhr@obfja.com no later than Friday, September 10, 2021. 

We thank all individuals who apply, however, only shortlisted candidates will be contacted.

Chick/Warehouse Attendant (St. Catherine, Jamaica) - Jamaica Broilers Group Limited

Chick/Warehouse Attendant

Hi-Pro Farm Supplies

White Marl, St. Catherine

The Hi-Pro Division of Jamaica Broilers Group Limited is seeking a detailed, accurate, customer oriented and safety conscious individual to fill the above position.

The candidate will be responsible for the general care and accurate delivery of baby chicks to customers as well as transfer of goods from the warehouse to the respective store departments.

The ideal candidate should possess:

• A High School diploma
• Knowledge of safety regulations and procedures within a warehouse environment
• Training in forklift operation
• Valid driver's license
• Excellent customer service skills
• Ability to work on own initiative
• A minimum of three (3) years experience in this field

Applicants should submit their applications detailing qualifications and experience no later than August 28, 2021 to:

The Group Human Resources Director

Group Human Resources Department

Jamaica Broilers Group Limited

Mc Cook's Pen, St. Catherine.

Email: grouphr@jabgl.com

Website: www.jamaicabroilersgroup.com

We thank you for your interest, however, only shortlisted persons will be contacted.

Factory Manager (Kingston) - Caribbean Foods Limited (Foska Oats)

Caribbean Foods Limited (Foska Oats) seeks to identify the ideal candidates to fill the post of:

Factory Manager

Required qualifications and experience:

• B.Sc. in Mechanical Engineering
• Proven managerial experience in food manufacturing, quality control techniques and hygiene
• Proficiency in Microsoft Office Suite
• Ability to work beyond normal business hours and weekends
• Excellent written and oral communication skills

Applications along with detailed résumés should be sent to: cflmanufacturinghr@yahoo.com

 

Teachers (St. Ann, Jamaica) - Steer Town Academy

 The Board of Governors of Steer Town Academy requires the following posts for September 2021:

• Theatre Arts Teacher (8 months)
• French & Spanish Teacher 
• Spanish/English Teacher
• Two (2) Information Technology Teachers (one for 8 months)
• Mathematics Teacher (8 months)
• Music Teacher - must be able to teach brass/wind instruments
• Social Studies Teacher (8 months)
• Numeracy Coach (APSE)

Applications should be received no later than Monday, August 23, 2021.

The Chairman

C/o The Principal

Steer Town Academy 

Steer Town District, Steer Town,

St. Ann's Bay P.O., St. Ann or 

Emailed to steertown.academy.san@moey.gov.jm

Only shortlisted applicants will be contacted.

Guest Service Agent, etc (Negril, Westmoreland) - Tensing Pen Resort

A leading small boutique hotel in Negril is seeking to fill the following vacancies:

• Senior Cook
• Guest Service Agent
• Guest Service Agent (Night)

Email applications with detailed résumés to negriljobs@gmail.com

Deadline: August 23, 2021.

 

Cleaner, Dean of Discipline, etc (Spanish Town, St. Catherine) - Jonathan Grant High School

 Jonathan Grant High School invites applications for the following positions:

• Dean of Discipline - Must have a Bachelor's degree in Counseling, Psychology or Social Work with at least 3-5 years experience and possess excellent interpersonal skills (4 months)
• School Nurse - RN 2 with at least five (5) years experience and possess excellent interpersonal skills (clear vacancy)
• Cleaner
• Grounds Man
• Messenger
• Relief Watchman

Apply in person on or before August 23, 2021.

Apply to:

The Chairman

C/o The Principal

Jonathan Grant High School

White Church Street, Spanish Town

Senior Customer Care Coordinator (Kingston) - CB Group

 Senior Customer Care Coordinator

The Senior Customer Care Coordinator supervises the tasks performed by the Customer Care Coordinators and guarantees that the quality of service delivered to internal and external customers is in adherence with the documented service standards of the company. This individual also plays an integral role in ensuring that sales targets are met or exceeded.

Responsibilities

• Manages the service desk.
• Provides initial contact with new customers.
• Ensures that customer complaints are resolved in a timely and professional manner.
• Maintains customers records.
• Maintains the customer database.  
• Provides coaching and support for team members.
• Collaborates with the Marketing, Sales and Credit and Collections Teams as required.
• Monitor business and process metrics to measure and manage customer service effectiveness.
• Ensures that Customer Care Coordinators are informed about changes to products and services.

 Requirements

• A Bachelor’s degree.
• Must be proficient in using Microsoft Office.
• Ability and willingness to learn new software systems.
• At least 5-7 years' experience in a customer centric environment.
• Knowledge of ISO:9000 protocols.
• Ability to communicate with and present effectively to persons of all levels of the organization.

APPLY TO CB GROUP

Food Safety & Quality Officer (Kingston) - Honey Bun

JOB SUMMARY

The ideal candidate will be required to assist in the maintenance of the Food Safety & Quality System at Honey Bun by ensuring that all products manufactured meet food safety, quality & legal requirements established by local & international regulators (e.g. Ministry of Health, FDA, CFIA). The candidate will be required to identify system gaps and ensure the timely close out of issues.

EDUCATION AND EXPERIENCE REQUIREMENTS

• First degree in Food Science or related field
• Minimum of 2 years’ experience in a food manufacturing environment
• Knowledge of HACCP & Internal Auditing
• PCQI certification desirable
• Knowledge of ISO 9000, ISO 22000 or FSSC 22000 desirable
• Knowledge of sampling techniques & statistical analysis
• Possess a valid Food Handlers’ Certificate
• Working Knowledge of Good Manufacturing Practices, Hygiene & Sanitation Principles

Please email resumes to hrvacancy.c@gmail.com no later than August 23, 2021

We thank you for your interest but only short-listed candidates will be contacted.