Customer Service Representative (Kingston, Jamaica)

Supplier of industrial and retail equipment and accessories seeks to identify a Customer Service professional to join a compact and results oriented team.

Candidate profile:
Role and Core Function (Summary)

The Customer Service Representative is responsible for providing product and service information to all clients via the telephone and by face-to-face contact; resolving product and service problems  to clients/customers' satisfaction, by clarifying the complaint, determining the cause of the problem, selecting and explaining the best solution to solve and expedite the corrections/adjustments.

Job Specifications:
Education and Certifications

• Five (5) CXCs inclusive of Mathematics and English Language
• Diploma in Business Administration; any other relevant people-oriented skills

Knowledge and Experience

• Minimum two (2) years customer service experience
• Previous sales, marketing or procurement experience would be an asset

Personal Attributes/Skills

• Sound oral and written communication skills
• Outstanding interpersonal and relationship building skills
• Time management and problem solving skills

Required Skills/Competencies

• Ability to work in a fast paced environment
• Excellent interpersonal, analytical and communication skills with the ability to work with team members at various levels
• Professional attitude, enthusiastic, energetic a confident
• The best suited candidate will be of a professional character, dynamic, enthusiastic and results oriented.

Applications should be sent no later than Friday, April 26, 2019 to: 568jobs@gmail.com

Looking for a housekeeping, babysitting or nursing job or a gardener, handyman job? Go here and subscribe: https://876domesticworkerscaregivers.blogspot.com