Receptionist/Secretary (Kingston, Jamaica) - Mona School of Business & Management (UWI)

 

The Mona School of Business and Management (MSBM) is the premier business school in the region. It's mission is to advance learning, create knowledge, and foster innovation for the positive transformation of Caribbean enterprise through the development of world-class business professionals and research-based solutions. Applications are invited from suitably qualified persons to fill the position of: 

Receptionist/Secretary 

Job Summary

The position of Receptionist/Secretary exists to manage the daily operations of the front desk and to assist students, staff and visitors effectively as the need arises. The incumbent plays a ritual role in projecting the appropriate image of the school to the public. Being the first line of contact with callers and visitors, he/she is required to give accurate and current information by telephone or personal contact; direct and control the flow of students and visitors to their destinations. The incumbent performs other duties which includes:  providing assistance to the Behavioural Science and General Management Unit, promoting the courses for MSBM programmes, providing administrative support for the unit and collecting relevant documents and mail.

Qualifications: Education & Experience:

• A BSc in Business Administration
• Chartered Professional Seretary (CPS) or
• Chartered Administrative Professional Certification (CAP) is a plus
• At least two (2) years experience in a similar position

Key Responsibilities:

• Knowledge of the procedures and policies of the University of the West Indies
• Knowledge of programmes being offered by MSBM
• Knowledge of the undergraduate and graduate hand books for the Faculty of Social Sciences in order to better advise students on queries
• Knowledge of office procedures
• Knowledge of Norstar PBX telephone system

Required competencies:

• Competence in Microsoft Office Suite applications, Banner, SharePoint, Point of Sale machine and OurVLE
• Customer service skills
• Excellent keyboard skills with the ability to type 40 words or more per minute accurately
• Notable mastery of the English vernacular
• Ability to communicate with persons at all levels
• Ability to understand both oral and written directives
• Good time management skills, with the capability of meeting deadlines
• Good initiative with the ability to work with little supervision
• Good problem solving abilities
• Possess the ability to multitask
• Possess the ability to work under pressure
• Must be a team player

For further information on the Mona School of Business and Management, please visit us at http://www.mona.uwi.edu./MSBM/

Applicants must submit by electronic mail an application letter along with a resume giving full particulars of qualifications, experience, and names and contacts for three (3) references to:  msbm.careers@uwimona.edu.jm for the attention of the 

Manager, Human Resource and Administration, 
Mona School of Business and Management, 
UWI, Mona. 

The final date for the receipt of applications is September 9, 2024.