Customer Care Officer (GMG/AM 3) - two (2) temporary posts in the Customer Service Branch, Corporate Services Division. Salary range: $2,190,302.00 - $2,945,712.00 per annum
Job Purpose
Under the general direction of the Manager, Customer Care, the Customer Care Officer is responsible for assisting the general public in all aspects of their interaction with the Ministry, with the objective of achieving the mandate of the Ministry. The incumbent will also manage customer inquiries complaints and interact with customers to provide and process information.
Required Qualification and Experience:
- Associate degree or Diploma in Management Studies, Business Administration/Public Administration or a related discipline
- Specialized training in customer service
- Two (2) years related work experience
Kindly submit cover letter and resumes along with the name, telephone number and email address of two (2) referees, one must be a former/current supervisor no later than Friday, September 6, 2024 to the:
Senior Director, Human Resource Management and Development,
Ministry of Justice,
61 Constant Spring Road, Kingston 10 or via website moj.gov.jm/careers/apply
The Ministry of Justice thanks all applicants for their interest; however, only those shortlisted will be contacted.
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