Qualifications and Requirements:
- Have at least two (2) years experience in the BPO industry (we are willing to accept the right person with less experience)
- A great communicator with internal staff and external customers
- Someone who takes initiative and makes solid recommendations to improve policies and procedures or discard old ones that don't work for new initiatives
- Someone who's personality demands respect, you instill team discipline and adherence to company rules and policies, and are flexible enough to motivate staff while keeping them in line
- A stickler for following up and following through
- A stickler for accuracy and meeting deadlines
- You are tech savvy and have deep appreciation for technological tools that makes work efficient and easier
- You are 100% able to work flexible schedules and can be on call for your company emergency needs
If this describes you perfectly, then please send application and résumé to: careers@joyfulcustomers.com
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