Customer Service Manager (Kingston/St. Andrew, Jamaica) - 7Krave

 We're Hiring: Customer Service Manager!

We're seeking an experienced and motivated Customer Service Manager to join our team to help us deliver outstanding service to our customers.

Requirements:

• Three (3+) plus years of experience in customer service
• Proven ability to de-escalate situations effectively
• Excellent communication skills
• Strong team player
• Flexible to work in a hybrid environment (both onsite and offsite)
• Proficient in producing reports and highly familiar with Microsoft Suite

If you have these skills, you’re just who we’re looking for! Apply now and lead our customer service team to success.

Please send your resume to hr@7krave.com. Please note that this position does not allow for remote work (Work From Home). Applicants must reside in Kingston & St. Andrew, or St. Catherine.

Customer Service Manager, etc (Kingston & St. Andrew, Jamaica) - South East Regional Health Authority (SERHA)

SERHA

South East Regional Health Authority

Career Opportunities

The South East Regional Health Authority (SERHA), a statutory body under the Ministry of Health and Wellness responsible for the management and operation of Public Health Services within the parishes of St. Thomas, Kingston and St. Andrew and St. Catherine invites applications from suitably qualified persons for the positions of:

Regional Office

• Customer Service Manager (GMG/SEG 2) 
• Customer Service Monitoring and Evaluation Officer (GMG/AM 4)
• Accounting Technician (FMG/AT 1) - Accounts Department
• Customer Care Officer (GMG/AM ) - Region Wide

HIV/STI/TB Unit

• Accountant (FMG/PA 2) - Regional Office

Kingston and St. Andrew Health Department

• Senior Customer Care Officer (GMG/AM 4)

Interested persons may view a copy of the Job Description attached or on the website www.serha.gov.jm/job-vacancies.

The deadline for application is Friday, August 2, 2024.

Customer Service Manager (Ocho Rios, Jamaica) - Central Medical Laboratories Limited

 Central Medical Laboratories Limited

North Coast - Customer Service Manager

CML. is seeking a committed health care professional to join our North Coast (Ocho Rios based) operations.

The selected individual should be results-oriented, data focused, possess strong leadership, organizational and interpersonal skills.

The successful candidate will help to create a strong team focused on Quality.

Qualifications and Experience:

• Graduate of an accredited tertiary institution with a Bachelor of Science or similar degree in a Health-care related field - Nursing, Medical Technology, Phlebotomy, etc.
• Certification and experience in Marketing.
• Certification and experience in Customer Service Management.
• Minimum of three (3) years' working experience in a supervisory/management position.
• Experienced in general management of health care services.

Skills and Attributes:

• Excellent Communication skills - oral and written.
• Proficient in Microsoft Office.
• Experienced in Training/Teaching.
• Ability to work on your own initiative.

Requirement:

• Possess reliable motor vehicles.
• Willing and able to work on a flexible schedule including weekends.
• Willing and able to travel for work related activities.

A competitive remuneration package exists for the successful applicant.

Interested persons should send a cover letter and a full resume to: Email: hrmanager@cmlabsja.com.

Only applicants who have been short-listed will be contacted.

Deadline for applications is June 10, 2022.

Customer Service Manager (Kingston) - Happy Customers

Customer Service Manager needed!

Qualifications and Requirements:

• Have at least two (2) years experience in the BPO industry (we are willing to accept the right person with less experience)
• A great communicator with internal staff and external customers
• Someone who takes initiative and makes solid recommendations to improve policies and procedures or discard old ones that don't work for new initiatives
• Someone who's personality demands respect, you instill team discipline and adherence to company rules and policies, and are flexible enough to motivate staff while keeping them in line
• A stickler for following up and following through
• A stickler for accuracy and meeting deadlines
• You are tech savvy and have deep appreciation for technological tools that makes work efficient and easier
• You are 100% able to work flexible schedules and can be on call for your company emergency needs

If this describes you perfectly, then please send application and résumé to: careers@joyfulcustomers.com