Receptionist (Kingston, Jamaica) - Noah's Ark Veterinary Centre

 

We are looking for a self-motivated team player who takes pride in their work and is looking for a pleasant work environment. Enjoys handling pets and building relationships with their owners. Has an above average level of computer literacy and social media marketing skills.

Receptionist – for Veterinarian Office

We are seeking a very professional and friendly receptionist who will play a crucial role in the practice’s day-to-day operation as they are the first point of contact for visitors, callers and patients.

Responsibilities:

• Welcome visitors, clients, and employees to the organization in a friendly and professional manner.
• Answer phone calls and direct them to the appropriate person or department.
• Provide excellent customer service by addressing inquiries and assisting visitors with information.
• Handle and resolve customer complaints or redirect them to the appropriate person.
• Perform general administrative tasks, such as managing appointments, scheduling meetings, and maintaining calendars.
• Sort and distribute mail and packages.
• Relay messages and information to the relevant individuals or departments.
• Maintain a neat and organized reception area.
• Enter data accurately into computer systems.
• Update and maintain databases and contact lists.
• Manage multiple tasks simultaneously, such as answering phones while greeting visitors and patients and handling administrative duties.
• Address and resolve issues that may arise in the reception area or with visitors and patients.
• Handle sensitive information with discretion and maintain confidentiality.
• Collaborate with colleagues to contribute to the overall efficiency of the practice.

Qualifications:

• High school diploma or equivalent; additional education or certification may be preferred.
• Two (2) - three (3) years previous experience in a similar role.
• Previous experience in a medical office would be an asset.
• Proficient in using office equipment, such as computers, telephones, and photocopiers.
• Familiarity with basic software applications, including word processing and spreadsheet programs.

Key Skills and Competencies:

• Punctual and reliable.
• Ability to remain calm under pressure.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Positive attitude and willingness to assist others.

Send résumés to: ourteamvc@gmail.com