Sutherland Career Fair (Kingston, Jamaica) - Customer Service Associates

 

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Associate. Customer Service Associates in this role get to answer inbound calls to provide exceptional customer service to consumers.

SUTHERLAND CAREER FAIR

for Lodging, Travel, Banking Customer Service positions

Saturday, March 2, 2024 - 9:00 AM to 1:00 PM

76 RED HILLS ROAD - (Across from Calabar High School)

Qualifications:

Our most successful candidates MUST have: -

• An updated printed copy of your resume.
• Original and photocopies of your government issued ID (Driver's Licence, Passport and Electoral ID), NIS and TRN.
• Original and photocopies - A minimum of 3-4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED.
• Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays).
• Must be able to train and / or work onsite.
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls.
• Experience in customer service is an asset and preferred.
• Good Typing Skills – Minimum 35 wpm with minimum 80% accuracy.
• High level of integrity
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required.
• Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues.
• Inspire confidence and positively influence the behaviour, actions, and thoughts of others.
• Must be able to pass a criminal background check and drug test as needed.