Customer Service Representative (Kingston, Jamaica) - Heart Institute of the Caribbean

Coordination and execution of all front desk activities:

• Answering the phone in a professional manner, handling patient inquiries, taking caller information and transferring calls as necessary
• Greeting and welcoming all patients and guests
• Introduce and sell Membership plans to patients
• Scheduling and rescheduling patient appointments and following up with patients 
• Entering patient information in the electronic medical record system
• Assisting patients with the registration process
• Providing patients with their reports in a timely manner
• Overseeing the flow on the patient floor
• Receive mail and packages and distribute to appropriate department
• Ensuring the front desk area and patient waiting area is kept neat at all times
• Provide general administrative support to the clinical and administrative team where necessary
• Any other functions as directed by management

Qualifications and Experience:

• Must have a degree
• Must have at least 2 years experience in a similar role

Download an application
For Jamaican applicants click HERE.
For international applicants click HERE.
To apply for this position, download the application form, complete and email along with a letter of interest and copy of your resume to hr@caribbeanheart.com.



Join the conversation and reconnect with Stacy Jeffery on Google Hangouts: https://hangouts.google.com/group/rmhMeqqtQvuUyWcJ8



More jobs via: