Administrative Assistant (Kingston, Jamaica) - Postal Co-operative Credit Union Limited

Postal Co-operative Credit Union Limited is seeking a hospitable, reliable and hardworking candidate to fill the post of Administrative Assistant. 

The incumbent will be responsible for:

• Delivering exceptional customer service assistance
• Answering telephone calls
• Assisting members and addressing their queries
• Preparation and dispatching of members' statements
• Prepare and dispatch new member letters
• Prepare and disseminate approved text messages
• Participate in the credit union's marketing activities
• Review and update members; records when necessary to ensure compliance with KYC requirements
• Update the credit union social media platforms 
• Open and log incoming mails
• Record and follow-up loan applications forms and vouchers sent to members at outstations
• Any other duties as assigned

Minimum Qualifications and Attributes:

• Diploma in Business Administration or equivalent
• At least five (5) CXC CSEC subjects including Mathematics and English Language
• At least one (1) year work experience in a client facing environment
• Excellent written and oral communication skills
• Knowledge of computer applications
• Team building skills
• Interpersonal skills
• High level of integrity
• Adaptable and willing to learn
• Excellent customer service skills
• Excellent time management skills
• Accepts correction and respects authority

All applications and resumes are to be submitted via email at postalccu@postalccu.com no later than Wednesday, April 20, 2022.