Customer Service & Sales Representative (Kingston, Jamaica)

Responsibilities:

Respond to customer inquiries.
Provide exceptional service to customers during each interaction.
Address customer concerns and/or provide solutions.
Assist in the sale of new client products and services to customers.
Escalate problematic customer issues to management according to standard operating procedures.
Properly document each customer interaction according to company standard operating procedures.
Follow company quality assurance guidelines and standard operating procedures.
Act with the highest levels of integrity and professionalism in each customer interaction.

Requirements:

Sales and Marketing degree from a recognized university.
At least two (2) years' of experience in a similar business environment.
Exceptional customer service and communication skills.
Attention to detail and ability to handle multiple tasks.
Exhibit exceptional phone etiquette and professionalism.
Proficiency in Microsoft Office Products (Word, Excel, Power point, etc.) and other computer base Systems.

Send resume' with passport sized photo to:

Only shortlisted candidates will receive a reply.

Jamaica Jobs Focus