Customer Service & Sales Representative (Kingston, Jamaica)

 Customer Service & Sales Representative

Responsibilities:

• Respond to customer inquiries.
• Provide exceptional service to customers during each interaction.
• Address customer concerns and/or provide solutions.
• Assist in the sale of new client products and services to customers.
• Escalate problematic customer issues to management according to standard operating procedures.
• Properly document each customer interaction according to company standard operating procedures.
• Follow company quality assurance guidelines and standard operating procedures.
• Act with the highest levels of integrity and professionalism in each customer interaction.

Requirements:

• Sales and Marketing degree from a recognized university.
• At least two (2) years' of experience in a similar business environment.
• Exceptional customer service and communication skills.
• Attention to detail and ability to handle multiple tasks.
• Exhibit exceptional phone etiquette and professionalism.
• Proficiency in Microsoft Office Products (Word, Excel, Power point, etc.) and other computer base Systems.

Send resume' with passport sized photo to:

empapplications2016@gmail.com

Only shortlisted candidates will receive a reply.