Teller/Customer Service Rep. (Kingston & St. Catherine, Jamaica) - VM Group

 Teller/Customer Service Representative (Contract - Kingston & St. Catherine Region)

Summary

To maintain prompt and efficient customer service through accurate processing of transactions.

Details

DUTIES & RESPONSIBILITIES:

• Receive cash from customers and credit appropriate accounts and give change where necessary
• Check signatures and documentation necessary and where satisfactory make in respect of:
• Cash withdrawals from customers accounts up to allowable limit.
• Cheque withdrawals from customers’ accounts up to allowable limit.
• Cheques being cashed up to allowable limit.
• Freeze all cheques when applicable
• Prepare STRs and TTRs when required.
• Validate passbooks or related documents in respect to deposits and withdrawals.
• Prepare receipts and acknowledgments where applicable.
• Balance cash daily following the balancing procedure and prepare lodgment.
• Balance ABM machine when rostered.
• Ensure that all transaction are intact and sorted.
• Monitor cash in hand during work day. Transfer excess to Vault Teller or request cash from Vault Teller to satisfy deficiency.
• Ensure that lodgment and imprest are locked away in the cash safe each day.
• Responsible for the safe-keeping of the imprest.
• Hold key to cash pan.
• Sign local currency cheques up to allowable limit.
• Hold combination to vault.
• Sign for remittances received to be processed.
• Sign and date appropriate stamped section of covering letter/mortgage close from indicating that remittance have been processed.
• Rotation between areas as the need arises.

QUALIFICATION & EXPERIENCE:

• Bachelors of Science Degree from a recognized tertiary institution
• Zero to three (0 – 3) years’ working experience.

Application Deadline: Tuesday, May 31, 2022

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