Teller/Customer Service Representative (Contract - Kingston & St. Catherine Region)
To maintain prompt and efficient customer service through accurate processing of transactions.
Details
DUTIES & RESPONSIBILITIES:
- Receive cash from customers and credit appropriate accounts and give change where necessary
- Check signatures and documentation necessary and where satisfactory make in respect of:
- Cash withdrawals from customers accounts up to allowable limit.
- Cheque withdrawals from customers’ accounts up to allowable limit.
- Cheques being cashed up to allowable limit.
- Freeze all cheques when applicable
- Prepare STRs and TTRs when required.
- Validate passbooks or related documents in respect to deposits and withdrawals.
- Prepare receipts and acknowledgments where applicable.
- Balance cash daily following the balancing procedure and prepare lodgment.
- Balance ABM machine when rostered.
- Ensure that all transaction are intact and sorted.
- Monitor cash in hand during work day. Transfer excess to Vault Teller or request cash from Vault Teller to satisfy deficiency.
- Ensure that lodgment and imprest are locked away in the cash safe each day.
- Responsible for the safe-keeping of the imprest.
- Hold key to cash pan.
- Sign local currency cheques up to allowable limit.
- Hold combination to vault.
- Sign for remittances received to be processed.
- Sign and date appropriate stamped section of covering letter/mortgage close from indicating that remittance have been processed.
- Rotation between areas as the need arises.
QUALIFICATION & EXPERIENCE:
- Bachelors of Science Degree from a recognized tertiary institution
- Zero to three (0 – 3) years’ working experience.
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