Customer Care Rep/Teller (Clarendon, Jamaica) - National People's Cooperative Bank of Jamaica

 We're hiring!

Customer Service Representative/Teller

Join Our Customer Care Team! 
- Kellits
- Chapelton
If you're passionate about providing exceptional service and creating positive experiences, we want YOU to be our next Customer Service Representative/Teller. Join us in delivering top-notch assistance and building meaningful connections.

Key Duties:

• Serve customers by completing account transactionsand responding to customer inquiries
• Promote bank products and services
• Open new account, manage and maintain existing accounts
• Other duties incidental to the job

Applications and Resume should be sent by August 31, 2023, to:

The Human Resource Department
National People’s Co-operative Bank,
Lot 19 Nashville Subdivision, Mandeville P.O. Manchester
Tel/Fax: 878-962-6870
Or email to: hrd6778899@gmail.com

We thank you for your application however only shortlisted applicants will be contacted

 

Teller - Up Park Camp - Kingston, Jamaica - Sagicor Bank Jamaica

Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Branch Operations (Up Park Camp) team in the capacity of:

Teller – Up Park Camp (Contract)

• Provide professional and attentive service to clients by accurately completing immediate core banking transactions.
• Take personal accountability for delivering superior client experience including, effective problem resolution.
• Identify client’s primary needs, look for opportunities to refer clients to the appropriate in-branch sales individual/ alternative channel.

Location: Kingston

As A Teller, you will:

• Deliver quality client service according to Sagicor Bank Client Service Standards.
• Assume ownership of client problems at first point of contact.
• Maintain adequate knowledge of all bank’s products and services.
• Educate clients about appropriate products and services to satisfy needs.
• Actively market/ promote the Bank’s products & services to obtain referrals.
• Process all transactions accurately, efficiently and in accordance with guidelines.
• Perform custodial duties of Vault/ Treasury & ABM.
• Receive & verify cash from Cash Processing Unit.
• Prepare cash for shipment to Cash Processing Unit.
• Replenish/ Balance ABM.
• Collect excess cash from tellers.
• Balance vault cash.
• Image/ Scan processed documents.
• File processed work and dispatch to Verification Unit.
• Dispatch managers’ cheque/ drafts to Centralized Reconciliation Unit.
• Ensure all relevant reports are completed in accordance with guidelines.
• Perform any other duties assigned.

What do you need?

• Minimum of an Associate's or Bachelor's Degree in Banking & Finance, Economics, Business Administration or related field from a recognized tertiary institution.
• Knowledge of Microsoft Office Suite, in particular, Microsoft Excel.
• Knowledge of teller functions & POCA regulations would be a distinct advantage.
• Knowledge of Customer Service Principles.
• High degree of accuracy and attention to detail.
• Ability to work in a fast-paced environment.
• Strong time management skills.
• Professionalism in dealing with all clients.
• High degree of honesty & integrity.
• Effective Problem-Solving Skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than August 4, 2023.

While we appreciate all applications, only shortlisted candidates will be contacted.

APPLY ONLINE

Teller (Sagicor Bank Jamaica Limited) - Kingston, Jamaica

 "Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Branch Operations (Liguanea) team in the capacity of Teller – Liguanea (Contract).

• Provide professional and attentive service to clients by accurately completing immediate core banking transactions.
• Take personal accountability for delivering superior client experience including, effective problem resolution.
• Identify client’s primary needs, look for opportunities to refer clients to the appropriate in-branch sales individual/ alternative channel.

Location: Kingston

As A Teller, you will:

• Deliver quality client service according to Sagicor Bank’s Client Service Standards.
• Assume ownership of client problems at first point of contact.
• Maintain adequate knowledge of all bank’s products and services.
• Educate clients about appropriate products and services to satisfy needs.
• Actively market/ promote the Bank’s products & services to obtain referrals.
• Process all transactions accurately, efficiently and in accordance with guidelines.
• Perform custodial duties of Vault/ Treasury & ABM.
• Receive & verify cash from Cash Processing Unit.
• Prepare cash for shipment to Cash Processing Unit.
• Replenish/ Balance ABM.
• Collect excess cash from tellers.
• Balance vault cash.
• Image/ Scan processed documents.
• File processed work and dispatch to Verification Unit.
• Dispatch managers’ cheque/ drafts to Centralized Reconciliation Unit.
• Ensure all relevant reports are completed in accordance with guidelines.
• Perform any other duties assigned.

What do you need?

• Minimum of an Associate's or Bachelor's Degree in Banking & Finance, Economics, Business Administration or related field from a recognized tertiary institution.
• Knowledge of Microsoft Office Suite, in particular, Microsoft Excel.
• Knowledge of teller functions & POCA regulations would be a distinct advantage.
• Knowledge of Customer Service Principles.
• High degree of accuracy and attention to detail.
• Ability to work in a fast paced environment.
• Strong time management skills.
• Professionalism in dealing with all clients.
• High degree of honesty & integrity.
• Effective Problem-Solving Skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than June 2, 2023.

While we appreciate all applications, only shortlisted candidates will be contacted. 

APPLY ON COMPANY WEBSITE

Teller (Kingston, Jamaica) - Jamaica Defence Force Cooperative Credit Union Limited

The Jamaica Defence Force Cooperative Credit Union Limited seeks to fill the position of: 

Teller

Job Summary:

Under the general direction of Teller Supervisor the Teller is accountable for effective, efficient and accurate Teller services.

Main Responsibilities:

• Prepare and disburse cash and cheque withdrawals
• Post receipts and disbursements to members' accounts
• Interview members for withdrawals and process these withdrawals requests
• Process all members' transactions, then balance receipts and payments daily
• Disburse cash loans

Qualifications and Experience:

• Bachelor's degree from a tertiary institution in Business Administration or equivalent
• Training in customer service
• A minimum of two (2) years experience in a related position

Specific Knowledge required:

• Sound knowledge of Emortelle
• Sound knowledge of Teller Procedure & POCA policy
• Excellent customer service skills
• Good communication skills
• Good interpersonal skills
• Good time management skills

Email cover letter and resume to: 

hrd@jdfcreditunion.com

No later than November 16, 2022. 

We thank all applicants for their interest but advise that only shortlisted persons will be contacted.

Teller/Customer Service Rep. (Kingston & St. Catherine, Jamaica) - VM Group

 Teller/Customer Service Representative (Contract - Kingston & St. Catherine Region)

Summary

To maintain prompt and efficient customer service through accurate processing of transactions.

Details

DUTIES & RESPONSIBILITIES:

• Receive cash from customers and credit appropriate accounts and give change where necessary
• Check signatures and documentation necessary and where satisfactory make in respect of:
• Cash withdrawals from customers accounts up to allowable limit.
• Cheque withdrawals from customers’ accounts up to allowable limit.
• Cheques being cashed up to allowable limit.
• Freeze all cheques when applicable
• Prepare STRs and TTRs when required.
• Validate passbooks or related documents in respect to deposits and withdrawals.
• Prepare receipts and acknowledgments where applicable.
• Balance cash daily following the balancing procedure and prepare lodgment.
• Balance ABM machine when rostered.
• Ensure that all transaction are intact and sorted.
• Monitor cash in hand during work day. Transfer excess to Vault Teller or request cash from Vault Teller to satisfy deficiency.
• Ensure that lodgment and imprest are locked away in the cash safe each day.
• Responsible for the safe-keeping of the imprest.
• Hold key to cash pan.
• Sign local currency cheques up to allowable limit.
• Hold combination to vault.
• Sign for remittances received to be processed.
• Sign and date appropriate stamped section of covering letter/mortgage close from indicating that remittance have been processed.
• Rotation between areas as the need arises.

QUALIFICATION & EXPERIENCE:

• Bachelors of Science Degree from a recognized tertiary institution
• Zero to three (0 – 3) years’ working experience.

Application Deadline: Tuesday, May 31, 2022

APPLY ON COMPANY WEBSITE

Teller/Customer Service Representative (Falmouth, Jamaica) - VM Group

 Teller/Customer Service Representative (Contract - Falmouth Branch)

Summary

To maintain prompt and efficient customer service through accurate processing of transactions.

Details

DUTIES & RESPONSIBILITIES:

• Receive cash from customers and credit appropriate accounts and give change where necessary
• Check signatures and documentation necessary and where satisfactory make in respect of:
• Cash withdrawals from customers accounts up to allowable limit.
• Cheque withdrawals from customers’ accounts up to allowable limit.
• Cheques being cashed up to allowable limit.
• Freeze all cheques when applicable
• Prepare STRs and TTRs when required.
• Validate passbooks or related documents in respect to deposits and withdrawals.
• Prepare receipts and acknowledgments where applicable.
• Balance cash daily following the balancing procedure and prepare lodgment.
• Balance ABM machine when rostered.
• Ensure that all transaction are intact and sorted.
• Monitor cash in hand during work day. Transfer excess to Vault Teller or request cash from Vault Teller to satisfy deficiency.
• Ensure that lodgment and imprest are locked away in the cash safe each day.
• Responsible for the safe-keeping of the imprest.
• Hold key to cash pan.
• Sign local currency cheques up to allowable limit.
• Hold combination to vault.
• Sign for remittances received to be processed.
• Sign and date appropriate stamped section of covering letter/mortgage close from indicating that remittance have been processed.
• Rotation between areas as the need arises.

QUALIFICATION & EXPERIENCE:

• Bachelors of Science Degree from a recognized tertiary institution
• Zero to three (0 – 3) years working experience.

Application Deadline Friday, May 13, 2022

APPLY ON COMPANY WEBSITE