Customer Service Associates (Sutherland Jamaica) - Kingston, Jamaica

WALK-IN INTERVIEWS FOR CUSTOMER SERVICE & BANKING POSITIONS -EVERY WEDNESDAY - NEW KINGSTON SITE - 76 Red Hills Road

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Associate. Customer Service Associates in this role get to answer inbound calls to provide exceptional customer service to consumers.

WALK IN CUSTOMER SERVICE & BANKING INTERVIEWS:

• Every Wednesday and Friday

Location: 
                Red Hills Road Site

                76 Red Hills Road, 

                Kingston 19.

Time: 10 AM - 2 PM

Qualifications:

Our most successful candidates will have: -

• Printed copy of your resume.
• A minimum of 3-4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED.
• Must have a valid (not expired) government issued ID, TRN and NIS card.
• Must have flexible availability to work any day and any assigned shift weekly (Weekends and Public Holidays).
• Must be able to train and / or work onsite.
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls.
• Experience in customer service is an asset and preferred.
• Good Typing Skills – Minimum 35 wpm with minimum 80% accuracy.
• High level of integrity
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required.
• Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues.
• Inspire confidence and positively influence the behaviour, actions, and thoughts of others.
• Must be able to pass a criminal background check and drug test as needed.

We are looking for: 

• Persons with Banking and Finance background
• Enthusiastic personalities who are interested in doing customer service related to Sports and Entertainment