Customer Service & Sales Representative (Stationery & Office Supplies Limited) - Kingston, Jamaica

 Stationery & Office Supplies Limited seeks Customer Service & Sales Representatives. This candidate will be responsible for providing exceptional service to customers during each interaction.

Key responsibilities and accountabilities:

• To ensure that all sales leads are captured daily
• To seek out potential customers for our products and services
• To support Sales Representatives during their absence from the office as required
• To prepare sales quotations, invoices, and document each customer interaction as per operating procedures.
•  provide product suggestions and advice to customers
• Conduct follow-up with prospects and customers in a timely manner as required
• The ability to negotiate & to handle customer queries & conflicts
• To provide quality service to the company's customers
• To represent the company in a positive and professional manner
• Any other duties, as assigned

Skills & Specifications:

• A strong people oriented individual that has the ability to drive sales
• Ability to operate under pressure, achieve goals and meet deadlines.
• Ability to work independently and take initiative with minimal direction.
• Build excellent working relationship to attain goals.
• Work collaboratively as a team member.
• Be self-motivated, confident & energetic.
• Communicate excellently both orally and written
• Excellent Customer Service Skills
• Excellent Communication and Phone Skills
• Excellent Organizational Skills
• Excellent Problem Solving Skills
• Must be able to Multi-task
• Positive Attitude and Strong Work Ethic

Qualifications:

• A minimum of 5 GCE O'Levels / CXC / CAPE passes (inclusive of Mathematics and English)
• Sales Experience, an asset

Send résumé to: mail@sosjm.com

Only shortlisted candidates will receive a reply.