Receptionist (Kingston, Jamaica) - Fontana Pharmacy

Location: Barbican, Kingston, Jamaica

 Job Description

ESSENTIAL FUNCTIONS: The following are specific responsibilities and contributions critical to the successful performance of the position:

• Answer phones and operate a switchboard.
• Route calls to specific people.
• Answer inquiries about company.
• Greet visitors warmly and make sure they are comfortable.
• Ensure reception area is tidy.
• Coordinate mail flow in and out of office.
• Coordinate office activities.
• Handle phone calls from employees calling in sick.
• Gather personal and insurance information.
• Send email and faxes.
• Collect and distribute parcels and other mail.
• Perform basic bookkeeping, filing, and clerical duties.
• Take and relay messages.
• Performs miscellaneous job-related duties as assigned.

SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.

Other:

• In order to properly service our clients, you may be required to work outside of our scheduled business hours.
• Timely execution of duties in keeping with pre-arranged schedule.
• Care and diligence in protecting the organization’s assets

Job Requirement

EXPERIENCE; EDUCATION OR CERTIFICATION

• A minimum of 5 CXC subjects including Mathematica and English Language
• Basic computer skills, including MS Word and Excel
• At least six (6) months experience in a related field

SKILLS AND KNOWLEDGE

• Demonstrated ability to deal with phone and email inquiries
• Database management skills.
• Ability to analyze and solve problems.
• Ability to prepare routine administrative paperwork.
• Clerical, word processing, and/or office skills.
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with staff at remote locations essential.
• Must be detailed oriented and a multi-tasker with superb organizational skills
• Must possess a high level of integrity and dependability with a strong sense of urgency
• Must have strong internal and external customer service skills
• Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.

PERSONAL CHARACTERISTICS

• Excellent interpersonal and team skills, extremely collegial
• Outstanding communications skills, written and oral
• Self-motivated; Hands-on, leads by example
• Values diversity of thought, backgrounds and perspectives
• Ability to multi-task while maintaining vigilant attention to detail
• Integrity/ethics beyond reproach
• Constantly looking to apply best practices
• Predisposition to mentor and subsequently increase responsibilities as team develops

Email: jobs@fontanapharmacy.com