Administrative Assistant (Kingston, Jamaica) - Island Grill

Here is an exciting opportunity to join Island Grill as the Administrative Assistant – Learning & Development. Island Grill is a leading QSR chain that specializes in authentic Jamaican cuisine and hospitality.

Our purpose is to meet the needs of our customers by delivering home-cooked Jamaican meals for people on the go. We are committed to creating a workplace where our team members can thrive and grow through training, mentorship, and mutual support. We are seeking to engage individuals with an entrepreneurial spirit, who thrives in and enjoy high-paced environments.

About the Role

Reporting to the Senior Talent Manager, this role will provide you with the opportunity to:

• Provides administrative support to ensure efficient operations of the Learning & Development (L&D) Unit
• Maintain the L&D trackers with accurate data that reflect training completion and assessment for all levels of staffs
• Track learning & development initiative data, prepares relevant reports
• Supports the confirmation process – issuing & collecting key documents (training plans, end of probation, assessments)
• Disseminate training schedules to all stakeholders in line with training calendar & needs
• Distribute all training forms / materials as required
• Support the coordination of L&D intervention – scheduling of travel arrangements, securing accommodation, arranging meals for training session
• Support the updating of training documents
• Assist with the onboarding of new recruits as well as refresher trainings for the Restaurant and Factory & Fullfilment Centre Team.
• Coordinating annual in house Food Handlers Clinic for Support Centre staff
• Conducts research as requested to support any L&D intervention
• Support the Talent Acquisition process

Our Ideal Candidate

We are looking for someone who has:

• A proactive approach to problem-solving and process improvement
• Digital literacy and research skills
• Excellent communication skills (verbal & written)
• The ability of prioritising, planning and organising own work load in order to meet short, medium and long term deadlines
• Good interpersonal skills
• Good decision-making skills
• The ability to think creatively and innovate
• Positive customer focus
• A focus on results - repeated effort and resilience
• A high level of integrity and ability to handle confidential information with discretion.

Qualifications & Experience

• Associate Degree in Business Administration, Training and Development or equivalent
• Administrative Professional Certification would be an asset
• A minimum of two (2) years’ experience in a similar capacity in the QSR Industry
• Proficiency in Microsoft Office Suite

Interested persons should submit applications to careers@islandgrillja.com

We appreciate and thank all applicants; however, only those shortlisted will be contacted.

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