Telesales Agents (Montego Bay, Jamaica) - Contax360

DESCRIPTION
The Telesales Agent contacts existing customers and prospects with the objective of selling products and services. All applicants must be flexible to work any shift assigned.

Contax360 BPO Solutions Inc, a leading provider of global contact center solutions and a dynamic, focused and upwardly mobile organization;  seeks qualified and professional individuals to join our team.

Now hiring for our Montego Bay Office:

TELESALES AGENTS

THE TELESALES AGENT WILL BE REQUIRED TO PERFORM THE FOLLOWING DUTIES (but not limited to):

• Will be required to provide enthusiastic, courteous and exceptional service to enhance customer satisfaction.
• Will be required to develop good product knowledge and use it to resolve issues.
• Will be required to  effectively close sales

APPLICANTS SHOULD HAVE:

• Strong negotiation skills
• Strong articulation and persuasive skills
• Demonstrated proficiency in Microsoft Office applications
• Good probing, problem solving, troubleshooting, and multi-tasking skills
• 1 Year experience in telemarketing or face-to-face sales REQUIRED
• Neutral accent, clear, articulate and easy to understand.- REQUIRED
• Good rapport building and interpersonal skills
• Great conversational skills and able to identify and sell customer needs
• Time management & prospecting skills required
• Telephone Sales & Customer Service Experience a plus
• Motivation for sales and very results driven
• Ability to handle rejection well, does not get loud or abusive
• Professionalism in interacting with potential customers

ADDITIONAL REQUIREMENTS:

• At least 3 CXC subjects (inclusive of English)
• Experience in a similar environment (call center experience is an   asset).
• Be 18 years of age or older.
• Must have a minimum of 1 year experience in a similar position

All applicants should be 18 years or older and must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.

Applicants should submit no later than September 30, 2019.

Only short-listed applicants will be contacted.


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