Customer Service Rep./Receptionist (Kingston, Jamaica)

Distribution company seeks Customer Service Representative/ Receptionist.

Primary Responsibilities:

• Receive customer orders via telephone and email
• Create related invoices in system and forward to the warehouse for further processing
• Monitor switchboard - acknowledging and routing calls promptly 
• Receive, log and route incoming mails
• Assist with the administrative duties in the front office
• Performs other related departmental tasks as required from time to time 

Knowledge, Skills and Abilities:

• Minimum five (5) CXC subjects inclusive of English Language and Office Procedures
• Two (2) years experience as a Customer Service Representative
• Telesales training would be an asset
• A flexible and reliable team player who is customer focused 
• Ability to maintain records in a timely and accurate manner
• Well-developed communication skills
• Good IT skills

Email: jobvacancies.ja@gmail.com