Hotel Reservations Representatives (Kingston & St. Catherine) - Alorica

 

Please apply to join our winning team and gain a rewarding career in hotel reservations. Train on site at our Kingston facility then transition to work from home in Kingston and St Catherine only.

Apply for a job in Hotel Reservations 

Benefits:

• Full-time jobs (no contract) 
• Performance bonuses
• Health Insurance
• Life Insurance
• Tuition Reimbursement
• Professional Development opportunities
• Discounts on local products and services
• On location nurse

KEY JOB RESPONSIBILITIES 

• Marketing & sales of products of the client and companys brand.
• Maintain a high level of professionalism.
• Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
• Maintain diplomacy when addressing escalated matters.

JOB REQUIREMENTS: 

• Education: Minimum 2 CXC subjects including: English Language
• Language: Good command of English Language
• Demonstrated problem-solving skills.
• Demonstrated strong familiarity (and aptitude for learning); Critical Thinking ablility, conversational & persuasive.
• Excellent data entry skills in accuracy
• Typing Speed of 25 words per minute
• Must have an account with Scotiabank
• Must live in Kingston/St. Catherine
• Must have copies & originals of your qualifications, TRN, NIS and ID
• Must be able to work in a normal call center operations setting
• Must be able to train onsite.

 Preferred 

• Sales/Marketing experience is a plus (soft skills training is provided if necessary).
• Ability to multi-task.
• Demonstrated strong familiarity (and aptitude for learning) of Microsoft Windows and browner applications.
• Ability to deal with stress & work pressure in fast pace environment.
• Ability to work in a team-fostered environment.

Only shortlisted candidates will be contacted

Email: Jamaicarecruiting@alorica.com