Technical Support Specialist (Kingston, Jamaica) - Concentrix Jamaica

 

Seeking an articulate and self motivated Tech Support Specialist with experience in Telecommunications to join the Concentrix Family..

Call Center Representative - work from home (Jamaica - Island-wide) - Influx

Candidates must be able to respond to the needs of customers and provide products/services information to customers via Inbound & Outbound calls, Emails, and Live Chat in a friendly & timely manner.

Sales Agent - work from home (Jamaica - All parishes) - Influx

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. The Sales Representative uses a consultative sales process to understand the needs and potential of every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability to guide them to the best possible solution, answer questions, and provide them with the services that best suit their needs. We’re looking for a results-driven sales representative who is highly motivated.

Customer Support Agents - Work from home - (Jamaica - All parishes) - Influx

 Customer Support Agents - Work from home - Jamaica

Job description

You’ll be tasked with answering customers' questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Bilingual & Collections Agents (Kingston, Jamaica, W.I.) - Fusion BPO

Both Bilingual and Collections Agents must have at least two (2) years experience in Collections. Bilingual must be able to fluently speak Spanish and English and must be able to meet and exceed daily collections targets.

FUSION BPO SERVICES: 153 ORANGE STREET, KINGSTON

#BILINGUAL AGENTS (SPANISH AND ENGLISH)

#ENGLISH SPEAKING COLLECTIONS AGENTS #EXCELLENT RATES

BILINGUAL Team Lead Collections Requirements:

• Minimum of two (2) years COLLECTIONS experience.
• Must speak SPANISH AND ENGLISH FLUENTLY
• Excellent communication skills.
• Confidence and skillful negotiating skills.
• Computer literate.
• Excellent in Mircosoft Office
• Strong organizational skills

Collections Agent Requirements:

• Minimum of 2 years COLLECTIONS experience.
• Strong problem solving and analytical skills required
• Excellent communication skills.
• Confidence and skillful negotiating skills.
• Computer literate.
• Excellent in Microsoft Office
• Strong organizational skills.

Other Required Skills and Specialized Techniques:

• Find and contact clients to ask about their overdue payments
• Monitor accounts to identify outstanding debts
• Update account status records and collection efforts
• Excellent communication, interpersonal and team skills; Ability to work on own initiative.
• Ability to organize, multitask, prioritize and work under pressure
• Excellent organizing and time management skills
• Must be patient and polite, especially when dealing with difficult customers

Qualification and Experience

• Minimum of five (5) CXC’s including Math, and English
• Ability to work flexible hours and weekends
• Two (2) years experience working in the same capacity

Working Conditions

• Normal BPO environment

ADDRESS: 153 ORANGE STREET, KINGSTON

Shortlisted persons will be contacted

If selected, you will be required to have the original and copy of your:

• Resume
• ID
• TRN
• NIS
• Birth Paper
• Qualifications
• Pen

Email: jamrecruitment@fusionbposervices.com

Work from home Customer Service Agents (Kingston, Jamaica) - Ibex Global

 JOB DESCRIPTION

We’re now hiring 100 Work From Home - Customer Service Agents! Are you customer obsessed with an excellent command of the English Language? We have an opportunity for you! Join our exciting campaign as a Customer Service Agent!

Location: Kingston, Jamaica

Work From Home Customer Service Agents must meet the following requirements:

• Valid Government issued ID, TRN, NIS
• Updated resume (soft copy)
• Must have at least 20 - 25 mpbs internet speed (A speed test confirmation is required.)
• Must live within the ibex staff bus drop-off zone for PC deployment.
• Must have the internet at the address they will be working from
• Must have a quiet place to work
• A smartphone with the ability to host multiple applications
• Must have an internet port where the Company's equipment will be installed.

Earn $400 per hour after training!

Training will be on site.

Visit this link to join Team Awesome:  https://www.ibex.co/join-us/jamaica/

Work at Home Customer Service Representative (Montego Bay, Jamaica) - 24-7 Intouch

 About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

24-7 Intouch has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after 24-7 Intouch was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.

About the Job

We are currently hiring full-time Work at Home Inbound Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Note: All applications, interviews, orientation and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.

Working as a Work at Home Customer Service Representative, You Have:

• High school diploma (or equivalent)
• 6 months – 1 year of customer service experience
• Call center experience (strong asset)
• Effective communication skills
• Reliable internet speed and broadband connection
• A secure area in the home to work from
• The ability to work effectively in a work-at-home setting
• The ability to sit for long periods of time
• The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time

*Even though this is a WFH position, you must be located in Montego Bay

Benefits of Working as a Work at Home Customer Service Representative:

• Work from home!
• Flexible schedules
• Competitive salary
• Industry-leading benefits
• Amazing career growth opportunities

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.

By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

APPLY NOW

Customer Support Agents (Work from Home) - Influx - Jamaica

 Duties

You’ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Tasks include:

• Diagnose and solve the customer's’ problems
• Communicate effectively via email and chat with our customer
• Coordinate effectively with peers and your manager
• Contribute to a high-performance and friendly workplace culture

Requirements

All levels of experience welcome!

What we're looking for:

• Excellent written and verbal English communication skills
• Strong problem-solving skills
• Team player

WHAT I NEED TO WORK AT INFLUX?

Successful candidates will have a highly-efficient work-from-home working set up. This will require the following:

• Laptop or desktop computer
• Fast and reliable internet connection
• Headset
• Quiet location (no background noise)

Benefits

• The flexibility of working from home without having to go to the office
• Work with clients in the USA, EU and elsewhere
• Extensive opportunities to learn from, and work with, high-performing colleagues
• Career opportunities! We're a fast growing startup with roles and positions to grow into

If this sounds like you or someone you know, the application link is below!

Apply now!

APPLY HERE

Work From Home Customer Experience Associates (Montego Bay, St. James) - Conduent

Customer Experience Associates needed! (Montego Bay)

 WORK FROM HOME CUSTOMER EXPERIENCE ASSOCIATES NEEDED IMMEDIATELY!

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

CUSTOMER EXPERIENCE ASSOCIATE 

Responsibilities

• Ascertains the nature of the transaction/call and assesses whether it can be handled in place, needs to be transferred, or further follow-up is required, in order to provideclient with appropriate resolution.
• Identifies customer needs by referring to past transactions/case notes, analyzing case by case as needed.
• Executes routine inbound and outbound call center activities concerning the business products/services, using alternatives as per standard scripts and established guidelines and under supervision, in order to meet SLAs.
• Provides customer with appropriate customized information requested.
• Derives all necessary information from customer to update database.
• Escalates issues to senior levels as needed, based on reports on complaints or concerns, explaining company policies to customers.

 Requirements: 

• Three (3) or more CXCS including English Language / High School Leaving Certificate
• Must be able to work Monday to Saturday, any 8 hours shift between 7am to 11pm.
• Internet speed test Upload 1.5 MBPS/download 5 MBPS
• Ability to type at least 20 WPM.
• Excellent listening skills
• Excellent time management and prioritization skills
• Strong attention to detail skills

 *** Applicants must be at least 18 years of age, present valid Government issued  photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 professional/character references (Name and Contact numbers). Applicants must have a clean Police record(company-paid) and may be subject to drug screen***

Email résumés stating job title in email subject line to: conduentjobsja@conduent.com

Work from Home Customer Service Associates (Portmore, St. Catherine) - Conduent

 Customer Care Associates needed for Royal Caribbean Cruise Line.

WORK FROM HOME CUSTOMER SERVICE ASSOCIATES NEEDED FOR ROYAL CARIBBEAN CRUISE LINE

REQUIRED INTERNET SPEED- 10MPBS DOWNLOAD & 5MBPS UPLOAD

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

Our employees enjoy:

• Compensation package inclusive of base plus incentive and shift differential for some shifts
• Convenient onsite clinic,7-days per week providing affordable healthcare access
• Free transportation between Freeport and Montego Bay Town Center
• Extended Transportation offered to and from Savanna-La-Mar and Falmouth for some shifts*
• Health Insurance Benefits
• Company paid Life Insurance coverage
• Free internet access - via assigned kiosks
• Flexible shifts
• Career and Employee Development –Grow your career and earn possible promotions to Leadership
• positions and Operational roles in Information Technology, Human Resources, Accounts
• Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
• Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
• Active Sports Programs with vibrant interdepartmental and business house competitions in basketball

 Job Description

The Associate will be responsible for handling in-bound telephone calls from travel partners and/or direct guests requiring information about products, services, pricing and company website assistance.

 Responsibilities

• Assists travel partners and/or guests with navigating the company’s website.
• Enters required information into company systems and maintains an accurate history of each reservation and any associated transactions.
• Services existing bookings including making changes to reservations, accepting and recording payments and assisting travel partners with arranging guest preferences.
• Researches and provides information in order to accommodate guests’ special needs.
• Complies with established industry and company protocols and procedures.
• Attends training classes, completes required on-line training courses and satisfies completion standards.
• May be assigned to special projects and may serve on employee committees.
• Performs other duties as required. 

 Requirements:

• Three (3) or more CXCS including English Language /High School Leaving certificate /Heart Level II certificate.
• Must be able to work between 6:00 am to 12:00 am including weekends and holidays
• Must have an internet speed of 10 MBPS download and 5 MBPS upload
• Prior sales experience would be an asset
• Excellent customer service and communication skills (verbal & written)
• Ability to accurately perform data entry of both text and numeric information at a rate of at least 25 wpm from both spoken and printed sources.
• Excellent listening skills
• Excellent time management and prioritization skills
• Strong attention to detail skills
• One (1) year experience working in a Call Center environment would be preferred.

 *** Applicants must be at least 18 years of age, present valid Government issued  photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 professional/character references (Name and Contact numbers). Applicants must have a clean Police record(company-paid) and may be subject to drug screen***

Email applications complete with résumés to:  conduentjobsja@conduent.com

Hotel Reservations Representatives (Kingston & St. Catherine) - Alorica

 

Please apply to join our winning team and gain a rewarding career in hotel reservations. Train on site at our Kingston facility then transition to work from home in Kingston and St Catherine only.

Apply for a job in Hotel Reservations 

Benefits:

• Full-time jobs (no contract) 
• Performance bonuses
• Health Insurance
• Life Insurance
• Tuition Reimbursement
• Professional Development opportunities
• Discounts on local products and services
• On location nurse

KEY JOB RESPONSIBILITIES 

• Marketing & sales of products of the client and companys brand.
• Maintain a high level of professionalism.
• Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
• Maintain diplomacy when addressing escalated matters.

JOB REQUIREMENTS: 

• Education: Minimum 2 CXC subjects including: English Language
• Language: Good command of English Language
• Demonstrated problem-solving skills.
• Demonstrated strong familiarity (and aptitude for learning); Critical Thinking ablility, conversational & persuasive.
• Excellent data entry skills in accuracy
• Typing Speed of 25 words per minute
• Must have an account with Scotiabank
• Must live in Kingston/St. Catherine
• Must have copies & originals of your qualifications, TRN, NIS and ID
• Must be able to work in a normal call center operations setting
• Must be able to train onsite.

 Preferred 

• Sales/Marketing experience is a plus (soft skills training is provided if necessary).
• Ability to multi-task.
• Demonstrated strong familiarity (and aptitude for learning) of Microsoft Windows and browner applications.
• Ability to deal with stress & work pressure in fast pace environment.
• Ability to work in a team-fostered environment.

Only shortlisted candidates will be contacted

Email: Jamaicarecruiting@alorica.com

Work at home Customer Service Representative (Kingston) - 24-7 Intouch

Description: Work at home Customer Service Representative

Assist all customers through inbound calls, emails and/or chats Communicate a variety of information to the customer Be an active listener and help resolve customer inquiries Provide a meaningful and positive experience with every customer interaction

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

About the Job

Working as a Work at Home Customer Service Representative, We Offer:

• Flexible schedules (Full Time)
• Industry leading benefits
• Excellent advancement opportunities
• Friendly work environment

As a Work at Home Customer Service Representative, You Will:

• Assist all customers through inbound calls, emails and/or chats
• Communicate a variety of information to the customer
• Be an active listener and help resolve customer inquiries
• Provide a meaningful and positive experience with every customer interaction

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

As a Work at Home Customer Service Representative, You Have:

• A minimum of 4 CSEC including English
• You’re consistently ready to work and on time as scheduled
• You have 1 year of customer service experience (preferably contact / call center)
• You’re coachable and open to feedback
• You’re personable with strong conversation etiquette
• You’re a computer pro, comfortable with multiple applications
• You’re a great communicator, both verbal and written
• You like to win and consistently perform
• You’re proficient with MS Office and/or Google Workspace (G Suite)

Benefits: Competitive Salary, plus Health/Medical, Dental and Vision Benefits

Availability: Full-time, must be available to work any 8-hour shift within 24 hours / 7 days per week.

Job Type: Full-time / Work at Home Kingston

By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Email résumé to: jamaicajobs@24-7intouch.com

Executive Client Support Representatives (Kingston, JM) - Concentrix

IMMEDIATE HIRE KINGSTON SEEKING (FULL-TIME) EXECUTIVE CLIENT SUPPORT (TEMPORARY WORK AT HOME)

IMMEDIATE HIRE!!! APPLY NOW and enjoy BENEFITS such as our: - Superior Compensation - Employee Recognition and Rewards Programs - Robust Career Development Programs - Paternity Leave and many more!

NOW HIRING!!! Level 2 - Executive Client Support Representatives!!! 

Come join our Dynamic Concentrix family, as we want you to be a part of our constant growing organization.

All CNX team members benefit from:

• Competitive salary
• 100% Health and Life Insurance Premium
• Transportation service (conditions apply)
• Marriage & paternity leave
• Weekly lunch subsidy
• Chill room with modern games & lounge area to relax
• Free onsite Wi-Fi - all day, everyday
• CNX onsite nurse
• Paid referral program
• Career development & growth opportunities
• Employee engagement activities: Competitions, tournaments, special theme days, staff & birthday parties
• Wide list of reward and recognition programs

Candidates should have: 

• Business to Business (B2B) work experience
• Ability to work autonomously
• Solid Communication Skills 
• Portfolio management

Core Responsibilities

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain broad knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database

 Requirements:

• One (1) year customer support / service and/or 6 months sales experience
• CV, NIS, TRN, ID, certification for minimum of 3 CXCs / GCE Subjects (grades 1 to 3, including English language) and a numeric subject or Customer service-related HEART Level-II Certificate
• Schedule Flexibility (holidays & weekends)
• Ability to adapt communication approach to mirror the audience
• Great customer service skills
• Being able to ask for assistance when there are issues beyond your control.
• Good organisational skiills (Prioritization)
• Must be resourceful and intrinsically motivated
• Ability to effectively communicate, both written and verbally
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• 25 words per minute / 90% accuracy (typingtest.com)
• Police Record (Valid in the last 6 months)

Follow us on Facebook and Instagram. #differentbydesign.

WHY CONCENTRIX?

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

We are not a Team; we are a Family. We are different by design. We celebrate being different because it makes us different.

Email applications to: jm.talent@concentrix.com

Customer Service/Sales Agents - WFH (Kingston, Jamaica) - Innovative Vision

 We are seeking customer service agents for our company. 

We are seeking customer service agents with a passion for excellence. Soft sales experience an asset. 

Along with possessing strong problem-solving skills, the incumbent will have an empathetic disposition. The position is full-time, temporary with an opportunity for a permanent placement based on performance.

Essential Responsibilities:

• Provide impeccable customer service to all customers
• Answer any questions the customer may have about available products and services
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem.
• Ensure customer satisfaction

Desired Qualifications

• Call center or customer service experience preferred
• Sales experience an asset
• Basic knowledge of computer software and office systems
• Secondary Level Passes in Mathematics and English Language
• Flexibility to work different shifts (including evenings, weekends, or holidays)
• Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
• Excellent listening skills and an empathetic voice and manner
• Dedication to customer satisfaction

APPLY ONLINE

Location: 1 1/2 Oxford Road, Kingston

Email: jobsja@innovativevision.ca

State position you are applying for in email subject line.

Work-at-Home Banking Collections Associate (Jamaica) Sutherland Global Solutions

We have the opportunity for you to work within our Banking and Collections industry and work from home or onsite as Work-at-Home Banking Collections Associates.

Duties include:

• Answer customers' queries
• Develop payment plans on customers' behalf
• Locate debtors in order to begin the recovery process 
• Negotiate debt payments

Requirements:

• Four (4) CXC subjects 
• Valid government issued ID
• TRN and NIS
• Proof of qualifications to apply

Click here bit.ly/SutherlandJamaicajobs to start you journey in the Collections industry today!

Processing Agent - Data Entry & Phone (Montego Bay) - NICE Global

 

Description:

The successful candidate is required to have data entry, call center telephone, written customer service and Microsoft Excel experience.

The successful candidate should be flexible and able to work between the hours of 6 AM and 11 PM. Candidate would work 9 hours per day, of which 8 hours daily is productive time and 1 hour allotted for breaks.

Must be able to work from the office as well as work from home (reliable internet connection)

Position: Processing Agent (data entry & phone)

Duties and Responsibilities:

• Answer and service telephone calls directed to the Order to Cash department
• Manage their own attendance/adherence and report to work as scheduled
• Manage their performance by processing different tasks through the different line of business streams efficiently and effectively
• Assist customers via phone in the timeliest manner, while providing accurate and concise details 
• Manage their productivity and utilization of time taken for each task/call on a daily basis
• Periodically touch base with the client and or management through written and verbal communication
• Ask questions and raise concerns impacting productivity
• Adhere to the policies, procedures and asks of NICE Global and the client
• Communicate with client’s and NICE Global management as needed/required
• Attend training and refresher sessions to increase knowledge and understanding

Education and Experience:

• High School diploma in business or higher education
• Experience of at least 3 years or more in the BPO/customer service field
• Experience with CRM tools and data entry software relevant to the industry
• Experience with in-depth Microsoft Excel function use and manipulation and by extension the Microsoft Office Suite 

Required Knowledge, Skills and Abilities

• Must have at least a years’ experience in data entry
• Must have at least two years’ experience in call center telephone customer service
• Must have excellent written, verbal and non-verbal communication skills
• Must be proficient in using Microsoft Suite mainly Excel
• Must have strong computer and troubleshooting skills 
• Must be an active listener and possess good interpersonal skills
• Must have a keen eye for detail and be able to work on own initiative
• Must be a team player and able to work on own initiative
• Must have excellent customer service and analytical skills
• Must be able to work in a fast paced environment

Benefits of Working for Nice Global:

• Paid Training
• Hourly base pay plus commission 
• Free Lunch/beverages
• Free round-trip Transportation from downtown
• Health and life insurance coverage (after 90 days)
• Employee referral bonus program
• Upward mobility

Email applications to: recruiting@nice.com.jm

Thank you for your application, but only shortlisted candidates will be contacted.

Work from home - Data Entry Representatives (Montego Bay) - Radius Global Solutions

Description

Receives, reviews, and enters data into computer system or tracking database according to established procedures. Ensures accuracy of all data recorded and performs database maintenance functions.

 Responsibilities:      

Receives, reviews, and enters data into computer system or tracking database according to established procedures. Ensures accuracy of all data recorded and performs database maintenance functions. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Keeps track of received data and source documents.
• Prepares and sorts source documents, and identifies and interprets data to be entered.
• Confirms accuracy of data.
• Compares data entered with source documents, or reenters data in verification format on screen to detect errors.
• Reviews and makes necessary corrections to information entered.
• Compiles, sorts, and verifies accuracy of data that has been entered.
• Contributes to a team effort and accomplishes related results as required.
• Maintains confidential information
• Attendance Adherence

EDUCATION/EXPERIENCE:

• Must have a high school diploma/4 CXC
• One year work experience in Billing Data Entry a Plus
• Computer Experience a must.
• MUST BE ABLE TO PASS A BACKGROUND CHECK AND DRUG TEST
• MUST HAVE RELIABLE INTERNET AT HOME 

Email: careers@radiusgs.com

Work at Home Customer Service Reps (Montego Bay) - 24-7 Intouch

 Description

Our Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

About the Job

We are currently hiring full-time at Home Inbound Customer Service Representatives!

re you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Note: All applications, interviews, orientation and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.

Working as a Work at Home Customer Service Representative, You Have:

• High school diploma (or equivalent)
• 6 months – 1 year of customer service experience
• Call center experience (strong asset)
• Effective communication skills
• Reliable internet speed and broadband connection
• A secure area in the home to work from
• The ability to work effectively in a work-at-home setting
• The ability to sit for long periods of time
• The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
• Even though this is a WFH position, you must be located in Montego Bay

Benefits of Working as a Work at Home Customer Service Representative:

• Work from home!
• Flexible schedules
• Competitive salary
• Industry-leading benefits
• Amazing career growth opportunities

Job Types: Full-time

Email applications to: jamaicajobs@24-7intouch.com

Work from Home Customer Service Agents (Portmore, Ocho Rios & Montego Bay) - Datamint Group of Companies

 

Are you seeking a part time job?

Do you own your computer?
Do you have excellent command of the English Language?

We are seeking to hire 'WORK FROM HOME' CUSTOMER SERVICE AGENTS FROM PORTMORE, OCHO RIOS AND MONTEGO BAY to work Thursday through Sunday 3:00 pm to 9:00 pm. 

If you own your own computer with a stable internet connection, send us your résumé now, an exciting opportunity awaits you!

Email: careers@crpja.com or visit https://m.facebook.com/datamintbpo/ or https://datamint.jobs/ for more info.

 

Customer Service Agents - Online Job Fair (Portmore, Ocho Rios & Montego Bay) - Datamint Group of Companies