Alorica Jamaica Job Fair! (Kingston, Jamaica)

 

Stop by our next Job Fair on Wednesday, April 3, 2024, from 9:00 AM to 1:00 pm.

Join our Customer Service & Reservations teams!

Requirements:

• Minimum of two (2) CXCs subjects (or its equivalent) inclusive of English Language

Please take along with you:

• ID,
• TRN,
• NIS,
• Birth Certificate, and
• A copy of your resume.

On Location @ 58 Half Way Tree Road, Kingston 10.

See ya there!!

Reservation Chat Representative (Montego Bay, Jamaica) - Contax360 BPO Solutions

Contax360 BPO Solutions, a leading global contact center solutions provider and a dynamic, focused and upwardly mobile organization; seeks qualified and professional individuals to join our team.

Now hiring for our Montego Bay, Jamaica Office: Reservation Chat Agent

Reservations Agents (Drax Hall, St. Ann, Jamaica) - Ibex Global Jamaica

 Overview

Reservations Agents are required to effectively use reservations sales techniques to close hotel reservations in a multi-skilled environment. The primary skill set involves sales offerings to customers seeking lodging accommodations. Agents are expected to conduct customer interactions in a professional and efficient manner, which reflects our corporate standard for outstanding hospitality. To provide our customers with optimal service, schedule realignments will occur throughout the year.

Reservations & Sales Agent (Teleperformance) - Montego Bay, Jamaica

 Reservations and Sales Agent - Montego Bay Late Shifts and Overnight Shifts available!

One of our top clients, a leader within the hospitality industry is looking for agents to provide reservations and sales support to their customers. In this role you, you will handle incoming calls from customers who are looking to book a vacation or getaway.

Or maybe you are interested in sales more generally. We offer programs with uncapped commission structures (conditions apply).

If you have exceptional customer service skills, an outgoing personality with excellent communication skills and the willingness to ask probing questions and work to close a sale, this job is for you!

Comprehensive paid training is provided for the candidates selected

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market. For us, each interaction needs to be treated as unique. We make a difference in people’s lives!

We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.

• Free Wi-Fi
• Free lunches & snacks while in classroom training
• Free shuttle bus
• Health benefits, Paid time off
• Wellness Center with Nurse, Doctor & Counselor on site
• Management Training Program
• Onsite banking options and financial planning assistance
• Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!
• Daily transportation allowance for shifts ending after midnight
• Additional bonus for employees covering overnight shifts

We serve clients across a variety of industries including retail, banking, telecommunications, travel and hospitality.

Our ideal candidate should:

• Possess a valid ID (National ID, Passport or Drivers’ License)
• Be 18 years or older
• Be computer literate- you must be able to navigate a computer and type at least 20 WPM- see our Facebook page-Teleperformance Jamaica- for a handy typing tutorial to increase your speed if needed.
• Be outgoing with excellent communication skills and the willingness to ask probing questions and work to close a sale.
• Be flexible to cover a variety of shifts including nights and weekends

This client require us to cover a large variety of shifts to offer the best service to their customers. We are open 24 hours a day/ 7 days a week.

This position is only available in Montego Bay at our 1 Mangrove Way Freezone location.

Contact us today!

Telephone: (876) 979-8061.

Email: mbjrecruiting@teleperformance.com

Hotel Reservations Representatives (Kingston & St. Catherine) - Alorica

 

Please apply to join our winning team and gain a rewarding career in hotel reservations. Train on site at our Kingston facility then transition to work from home in Kingston and St Catherine only.

Apply for a job in Hotel Reservations 

Benefits:

• Full-time jobs (no contract) 
• Performance bonuses
• Health Insurance
• Life Insurance
• Tuition Reimbursement
• Professional Development opportunities
• Discounts on local products and services
• On location nurse

KEY JOB RESPONSIBILITIES 

• Marketing & sales of products of the client and companys brand.
• Maintain a high level of professionalism.
• Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
• Maintain diplomacy when addressing escalated matters.

JOB REQUIREMENTS: 

• Education: Minimum 2 CXC subjects including: English Language
• Language: Good command of English Language
• Demonstrated problem-solving skills.
• Demonstrated strong familiarity (and aptitude for learning); Critical Thinking ablility, conversational & persuasive.
• Excellent data entry skills in accuracy
• Typing Speed of 25 words per minute
• Must have an account with Scotiabank
• Must live in Kingston/St. Catherine
• Must have copies & originals of your qualifications, TRN, NIS and ID
• Must be able to work in a normal call center operations setting
• Must be able to train onsite.

 Preferred 

• Sales/Marketing experience is a plus (soft skills training is provided if necessary).
• Ability to multi-task.
• Demonstrated strong familiarity (and aptitude for learning) of Microsoft Windows and browner applications.
• Ability to deal with stress & work pressure in fast pace environment.
• Ability to work in a team-fostered environment.

Only shortlisted candidates will be contacted

Email: Jamaicarecruiting@alorica.com

Reservation Specialist (Kingston, Jamaica) - Innovative Vision

Job Overview

 Agents will handle inbound calls from customers looking to book a room using Snaptravel service.

Essential Responsibilities:

• Ensure customer satisfaction
• Proven written and verbal skills
• Excellent command of the English language
• Active Listener and a clear and articulate speaker
• Committed, ambitious, energetic & enthusiastic
• Quality oriented
• High sense of urgency and task oriented
• Ability to think and respond quickly
• Ability to work nights and/or a 24/7 schedule
• Strong persuasive and negotiating skills.

Desired Qualifications

• Call center and reservation experience preferred
• Basic knowledge of computer software and office systems
• Secondary Level Passes in Mathematics and English Language
• Flexibility to work different shifts (including evenings, weekends, or holidays)
• Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
• Excellent listening skills and a silvery voice
• Dedication to customer satisfaction

Desired Experience:

• One (1) year plus Call Centre Experience
• One (1) year plus Hotel Front Desk Experience
• Previous Customer Service Experience
• Previous Sales Experience

Email: jobsja@innovativevision.ca

APPLY ONLINE

Reservations Agent (Montego Bay, Jamaica) - Teleperformance

DESCRIPTION
Reservations Agent -Montego Bay

One of newest client, a leader within the hospitality industry is looking for agents to provide reservations and sales support to their customers. In this role you, you will handle incoming calls from customers who are looking to book a vacation or getaway.

If you have exceptional customer service skills, an outgoing personality with excellent communication skills and the willingness to ask probing questions and work to close a sale, this job is for you!

Comprehensive paid training is provided for the candidates selected

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market. For us, each interaction needs to be treated as unique. We make a difference in people’s lives!

We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.

• Free Wi-Fi
• Free lunches and snacks while in classroom training
• Free shuttle bus
• Health benefits, Paid time off
• Wellness Center with Nurse, Doctor and Counselor on site
• Management Training Program
• Onsite banking options and financial planning assistance
• Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show and much more!  
• Daily transportation allowance for shifts ending after midnight 
• Additional bonus for employees covering overnight shifts 

We serve clients across a variety of industries including retail, banking, telecommunications, travel and hospitality.

Our ideal candidate should:

• Possess a valid ID (National ID, Passport or Drivers’ License)
• Be 18 years or older
• Be computer literate- you must be able to navigate a computer and type at least 20 WPM- see our Facebook page-Teleperformance Jamaica- for a handy typing tutorial to increase your speed if needed. 
• Be outgoing with excellent communication skills and the willingness to ask probing questions and work to close a sale.
• Be flexible to cover a variety of shifts including nights and weekends 

This client require us to cover a large variety of shifts to offer the best service to their customers.  We are open 24 hours a day/ 7 days a week.  This position is only available in Montego Bay at our 1 Mangrove Way Freezone location.

Email: mbjrecruiting@teleperformance.com