Support Officer (Kingston, Jamaica) - National Housing Trust

The National Housing Trust is seeking to identify a Support Officer for its Loan Management Department.

MAIN DUTIES:

Duties specific to the position include but are not limited to:

• Supervision of the department's operations
• Participating in the development, review and implementation of operational systems, policies and procedures
• Reviewing/developing proposals for process improvements, new initiatives and capacity building
• Reviewing and/or preparing Terms of Reference for the procurement of external services
• Monitoring the execution of services performed by external providers
• Monitoring and analyzing information for key performance and risk indicators affecting the Trust's mortgage operations
• Assisting in the coordination of communication relating to the mortgage portfolio 
• Preparing leadership/board submissions, and reports, and 
• Supervising the work of the Junior Support Officer

QUALIFICATIONS & EXPERIENCE:

The successful candidate must have:

• Bachelor's degree in Business Administration, Management Studies or its equivalent from a recognized institution
• At least two (2) years experience in a similar capacity

Knowledge of:

1. Basic knowledge of accounting principles, and
2. GOJ Procurement Guidelines and Procedures

The following skills/competencies are required at above average levels:

• Problem-solving and decision making
• Listening and negotiating
• Planning and organizing
• Coaching and team building
• Customer service
• Critical thinking and analytical
• Records management
• Time management
• Communication skills (oral and written)

The following would be assets:

• Working knowledge of mortgage financing and credit risk management
• Knowledge of business development and data analysis
• Experience in credit management at a financial institution

NB: the incumbent may be required to work beyond specified work hours, in a highly stressful environment and will be exposed to confidential information.

If you have an interest in the position, submit an application letter and résumé no later than Friday, August 27, 2021 to:

The Strategic HR Business Partner

Human Capital Management Department

The National Housing Trust

4 Park Boulevard,

Kingston 5

Or

Email: hrm@nht.gov.jm