Receptionist (Kingston, Jamaica) - University of the Hospital of West Indies

UHWI Private Wing, Tony Thwaites Wing invites applications from suitably qualified persons to fill the full-time position of Receptionist. The receptionist will be responsible for greeting visitors and delivering exceptional customer service assistance at the front desk.

Responsibilities:

• Being a customer service agent to patients, visitors, staff and members of the clinical team
• Greeting and acknowledging patients, visitors and other clients to the Wing
• Answering, screening and forwarding incoming calls
• Receiving, sorting, and distributing incoming and outgoing mail
• Coordinating transportation arrangements
• Logging and distributing cheques
• Maintaining office security and safety procedures, as per established protocols

Required Competencies:

• String customer service and interpersonal skills
• Punctuality and reliability
• Ability to maintain confidentiality of sensitive information
• Professional telephone etiquette
• Multi-tasking and time management skills, with the ability to prioritize tasks

Minimum Required Education & Experience:

• Five (5) GCE/CSEC subjects including English and Mathematics
• Certified training in customer service would be preferred
• Excellent verbal and written communication skills

Interested candidates may submit applications by Friday, November 4, 2022 to:  resume.sorter@ttwing.com 

Please note that only shortlisted candidates will be contacted.