Public Relations Officer (Kingston, Jamaica) - Ministry of Industry, Investment and Commerce

The Ministry of Industry, Investment & Commerce is inviting suitably qualified persons to fill the following position in the Communications and Public Relations Branch:

Public Relations Officer (MCG/IE 4) - Vacant

Salary $ 4,266,260 - $ 5,737,658 per annum

Job Purpose

Under the general direction of the Manager, Public Relations, the Public Relations Officer is responsible for providing assistance and support to the development, implementation and evaluation of the Ministry of Industry Investment and Commerce (MIIC) public relations plans, programmes and strategies.

Key Responsibilities
Technical/Professional:

• Assists the Manager, Public Relations, Special Projects and Community Outreach in planning, coordinating and executing Public Relations activities and events to promote a positive image of the Ministry;
• Researches and drafts speeches for senior executives in the Ministry of Industry Investment and Commerce;
• Assists with writing and distributing news releases announcing important Ministry information and events;
• Responds to enquiries from the public, media and other organizations;
• Proofreads, prints and broadcasts copy of communication for grammatical and typographical errors;
• Coordinates mass-mailings of internal and external communication materials;
• Organizes and represents the Ministry at events including Press Conferences and
• launches, exhibitions, open days, functions and press tours etc.;
• Maintains professional and effective working relationships with the media, civic communities and other interest groups;
• Liaises with the Jamaica Information Service to secure special services such as airtime, photography, multimedia projection, etc.;
• Arranges interviews with journalists and professional photo shoots for media publications and records special events;
• Assists in planning and executing external opinion surveys, including design and administration, as well as the collation and evaluation of feedback;
• Assists with the updating and maintenance of the Ministry’s online calendar of events;
• Monitors the print, electronic and news media, and develops strategies for dealing with
• topical issues relevant to area of responsibility;
• Maintains the MIIC electronic photographic archives;
• Observes and reports on social, economic and political trends that might impact the organization’s public relations strategy;
• Keeps abreast of the new methods and developments in Public Relations, especially in the context of the Public Service.

Management/Administrative:

• Contributes to the development of the Branch’s Strategic and Operational Plan and Budget;
• Develops Individual Work Plans based on alignment to the Branch’s Plan;
• Participates in meetings, seminars, workshops and conferences, as required;
• Prepares reports and project documents, as required;
• Prepares and delivers Media and Communications related presentations, as needed.

Customer Service:

• Maintains customer service principles, standards and measurements;
• Identifies and incorporates the interests and needs of customers in business process design;
• Ensures critical success factors are identified and meets expectations;
• Prepares quarterly and/or annually Customer Service reports in accordance with established standards;
• Performs all other duties and functions as may be required from time to time.

Required Knowledge, Skills and Competencies
Core:

• Excellent interpersonal and team management skills;
• Excellent oral and written communication skills;
• Strong analytical and problem-solving skills;
• Strong customer relations skills;
• Excellent planning and organizing skills;
• Excellent judgment and decision-making skills;
• Ability to influence and motivate others;
• Proficiency in the use of relevant computer applications.

Technical:
• Good research, analytical and storytelling skills;
• Knowledge of grammar usage and editorial style guidelines;
• Ability to synthesize and analyze information quickly;
• Ability to work in a fast-paced environment, while balancing competing priorities and
managing multiple assignments;
• Advanced IT skills in relation to Word, PowerPoint and Publisher.
Minimum Required Qualification and Experience
• Bachelor’s Degree in Public Relations, Media/Communication Studies, Mass Communication, or a related discipline;
• Two (2) years’ experience in a Public Relations/Media and communications environment.
Special Conditions Associated with the Job
• Work will be conducted in an office outfitted with standard office equipment and
specialized software;
• The environment is fast paced with on-going interactions with critical stakeholders and
meeting tight deadlines which will result in high degrees of pressure, on occasions;
• May be required to travel locally and overseas to attend conferences, seminars and
meetings.

Applications accompanied by resume should be submitted no later than June 14, 2024 to:
Director, Human Resource Management and Development
Ministry of Industry, Investment & Commerce
4 St. Lucia Avenue
Kingston 5

Email: hrm@miic.gov.jm

We thank all for responding, however only short-listed applicants will be contacted.