Public Relations Officer (Kingston, Jamaica) - Ministry of Industry, Investment and Commerce

The Ministry of Industry, Investment & Commerce is inviting suitably qualified persons to fill the following position in the Communications and Public Relations Branch:

Public Relations Officer (MCG/IE 4) - Vacant

Salary $ 4,266,260 - $ 5,737,658 per annum

Job Purpose

Under the general direction of the Manager, Public Relations, the Public Relations Officer is responsible for providing assistance and support to the development, implementation and evaluation of the Ministry of Industry Investment and Commerce (MIIC) public relations plans, programmes and strategies.

Key Responsibilities
Technical/Professional:

• Assists the Manager, Public Relations, Special Projects and Community Outreach in planning, coordinating and executing Public Relations activities and events to promote a positive image of the Ministry;
• Researches and drafts speeches for senior executives in the Ministry of Industry Investment and Commerce;
• Assists with writing and distributing news releases announcing important Ministry information and events;
• Responds to enquiries from the public, media and other organizations;
• Proofreads, prints and broadcasts copy of communication for grammatical and typographical errors;
• Coordinates mass-mailings of internal and external communication materials;
• Organizes and represents the Ministry at events including Press Conferences and
• launches, exhibitions, open days, functions and press tours etc.;
• Maintains professional and effective working relationships with the media, civic communities and other interest groups;
• Liaises with the Jamaica Information Service to secure special services such as airtime, photography, multimedia projection, etc.;
• Arranges interviews with journalists and professional photo shoots for media publications and records special events;
• Assists in planning and executing external opinion surveys, including design and administration, as well as the collation and evaluation of feedback;
• Assists with the updating and maintenance of the Ministry’s online calendar of events;
• Monitors the print, electronic and news media, and develops strategies for dealing with
• topical issues relevant to area of responsibility;
• Maintains the MIIC electronic photographic archives;
• Observes and reports on social, economic and political trends that might impact the organization’s public relations strategy;
• Keeps abreast of the new methods and developments in Public Relations, especially in the context of the Public Service.

Management/Administrative:

• Contributes to the development of the Branch’s Strategic and Operational Plan and Budget;
• Develops Individual Work Plans based on alignment to the Branch’s Plan;
• Participates in meetings, seminars, workshops and conferences, as required;
• Prepares reports and project documents, as required;
• Prepares and delivers Media and Communications related presentations, as needed.

Customer Service:

• Maintains customer service principles, standards and measurements;
• Identifies and incorporates the interests and needs of customers in business process design;
• Ensures critical success factors are identified and meets expectations;
• Prepares quarterly and/or annually Customer Service reports in accordance with established standards;
• Performs all other duties and functions as may be required from time to time.

Required Knowledge, Skills and Competencies
Core:

• Excellent interpersonal and team management skills;
• Excellent oral and written communication skills;
• Strong analytical and problem-solving skills;
• Strong customer relations skills;
• Excellent planning and organizing skills;
• Excellent judgment and decision-making skills;
• Ability to influence and motivate others;
• Proficiency in the use of relevant computer applications.

Technical:
• Good research, analytical and storytelling skills;
• Knowledge of grammar usage and editorial style guidelines;
• Ability to synthesize and analyze information quickly;
• Ability to work in a fast-paced environment, while balancing competing priorities and
managing multiple assignments;
• Advanced IT skills in relation to Word, PowerPoint and Publisher.
Minimum Required Qualification and Experience
• Bachelor’s Degree in Public Relations, Media/Communication Studies, Mass Communication, or a related discipline;
• Two (2) years’ experience in a Public Relations/Media and communications environment.
Special Conditions Associated with the Job
• Work will be conducted in an office outfitted with standard office equipment and
specialized software;
• The environment is fast paced with on-going interactions with critical stakeholders and
meeting tight deadlines which will result in high degrees of pressure, on occasions;
• May be required to travel locally and overseas to attend conferences, seminars and
meetings.

Applications accompanied by resume should be submitted no later than June 14, 2024 to:
Director, Human Resource Management and Development
Ministry of Industry, Investment & Commerce
4 St. Lucia Avenue
Kingston 5

Email: hrm@miic.gov.jm

We thank all for responding, however only short-listed applicants will be contacted.

Public Relations Officer (Kingston, Jamaica) - Recycling Partners of Jamaica

Main Duties and Responsibilities:

Public Relations Officer (Kingston, Jamaica) - Jamaica Tourist Board

 Applications are invited from suitably qualified persons to fill the position of: PUBLIC RELATIONS OFFICER

JOB SUMMARY

Reporting to the Public Relations and Communications Manager, the Public Relations Officer is responsible for providing research and writing services to support the public relations and brand management activities of the Jamaica Tourist Board (JTB) to encourage acceptance of the Jamaican tourism product by local and foreign journalists. The incumbent will aid in the alignment and shaping of a positive image for Destination Jamaica and consequently increase Jamaica’s market share in the international market.

RESPONSIBILITIES AND DUTIES:

Technical

• Advises the managers and senior JTB officials through the Public Relations and Communications Manager on media issues;
• Arranges news conferences and briefings as required;
• Assists with the preparation of presentations to be delivered by the Director and other Spokespersons;
• Liaises with Communications Officers in all Ministries/Departments/Agencies on matters affecting the image of the JTB and devises corrective action(s) as required;
• Attends and arranges media coverage for the JTB’s events;
• Attends and participates in meetings on behalf of the organization;
• Develops and maintains a harmonious relationship between the JTB and the media;
• Writes news releases, statements, and feature articles, and prepares information for local and overseas media;
• Responds to information requests from the local and overseas media;
• Reviews news releases written by the Public Relations (PR) Agencies;
• Prepares, edits, and issues media advisories, news releases, feature stories, captioned photographs, announcements, and advertisements; and liaises with media houses for disseminating information;
• Conducts research to inform destination articles and updates;
• Creates and maintains a favorable public image for the organization;
• Conducts research on topical issues for use in overseas media;
• Provides information, photographs, slides and videos to fulfill requests from various media;
• Writes messages and speeches for the Director of Tourism and other executives of the JTB;
• Writes Information Briefs for the Director of Tourism and other executives of the Jamaica Tourist Board as required (to inform opinions);
• Arranges seminars for visiting journalists, and other groups, as required;
• Writes responses to requests from overseas media, arranges suitable photography to illustrate Jamaica’s tourism story; proofreads all copy and verifies the accuracy of information;
• Provides Communications Council to different units of the JTB on projects, events and programmes being undertaken by said units;
• Develops relevant itineraries to escort visiting journalists and other VIPs from arrival to departure;
• Ensures exposure to cultural and business contacts to provide a positive experience;
• Represents the JTB at community events; and if necessary, undertakes speaking engagements at schools, companies, and service clubs;
• Helps to maintain the organization's corporate image and identity;
• Keeps abreast of current trends, changes, plans and developments in the local tourist industry;

Administrative

• Contributes to the development of the annual calendar of marketing activities and Fiscal Budget for the Department;
• Updates and compiles monthly activity reports for submission to the PR & Communications Manager;
• Conducts assessments of the cost-effectiveness for each event/activity undertaken, and provides report;
• Conducts general activity-based evaluations to determine successes;
• Ascertains the learning outcome of activities;
• Provides expense accounts and reconciliation of expenditure against Imprest or Perdiem;
• Performs any other duties that may be assigned by the PR & Communications Manager or the Deputy Director of Tourism, Marketing.

MINIMUM REQUIRED QUALIFICATION AND EXPERIENCE

• First Degree in Public Relations, Communications, Journalism, English, or Business Management or any other related field. Candidates with a master’s degree would have an advantage
• Five (5) years’ experience in Public Relations, Corporate Communications, and/or the editorial field
• Training in photography, editing, and project management
• Experience in web design and content creation is an advantage
• Excellent portfolio with a proven track record of successful project management examples
• Prior experience in the tourist industry is an asset

CORE COMPETENCIES

• Excellent communication, interpersonal and presentation skills
• Excellent command and use of the English Language
• Familiarity with, and ability to articulate the organization’s position on a matter clearly
• Initiative, punctuality, sound judgment
• Ability to be open and friendly to maintain a favorable image for the organization
• Ability to maintain integrity and confidentiality
• Ability to work in a team
• Good analytical/problem-solving skills
• Ability to perform well under stressful situations
• Excellent time management, and organizational skills

TECHNICAL COMPETENCIES

• Thorough knowledge of local history and culture, geographic structure and operations of the tourist industry
• Sound knowledge and appreciation for the role of tourism in national development
• Knowledge of the methods, techniques and practices of public relations and editorial writing
• Ability to keep abreast of international procedures and practices in the public relations profession
• Ability to undertake public speaking engagements
• Well-developed research and writing skills
• Photo and video-editing skills
• Ability to engage with digital communication channels
• Knowledge of the Jamaican tourism product
• Experience and knowledge in writing, copywriting, proofreading and editing
• Proficiency in Microsoft Office

UNUSUAL WORKING CONDITIONS

• Extended working hours, work on weekends and public holidays.
• Island-wide travelling to provide full Public Relations coverage for the Board’s activities.

SPECIAL REQUIREMENT

• Own and operate a reliable motor vehicle.

APPLICATION

Applications with resumes should be submitted no later than Friday, April 5, 2024 to: jtbhrd@visitjamaica.com 

Senior Manager, Human Resource Development, Jamaica Tourist Board

64 Knutsford Boulevard, Kingston 5.

Public Relations Officer (Kingston, Jamaica) - The Jamaica Agricultural Society (JAS)

 The Jamaica Agricultural Society (JAS), a statutory body under the Ministry of Agriculture and Fisheries, invites suitably qualified applicants for the following posts:

Public Relations Officer (MCG/IE 4)

Scope of Job

To promote and maintain the image of JAS by effectively communicating the message of the Society to our customers, investors and the general public and; to arrange publicity for all events of the Society.

Required Competences

• Good knowledge of current affairs.
• Good knowledge of marketing strategies
• Sound knowledge of business management strategies
• Excellent communication, interpersonal and writing skills.
• Excellent organizational and time management skills with the ability to multitask.
• Excellent creativity and imagination and skills.
• Ability to work on your own initiative.
• Good teamwork, analytical and problem-solving skills.

Minimum Qualification and Experience Required

• Bachelor of Arts Degree in Media and Communication Arts plus a minimum of five (5) years' working experience.
• A valid general driver's license.

Applications along with detailed resume should be submitted no later than June 10, 2022 to the:

Human Resource Manager

Jamaica Agricultural Society

P.O. Box 609

67 Church Street

Kingston or email to hrmjas@gmail.com

We appreciate all applications, however only short listed applicants will be contacted.

Administrative Assistant, Public Relations Officer (Kingston, Jamaica) - Ministry of Tourism

 The Ministry of Tourism is inviting applications from suitably qualified persons to fill the following positions:

Public Relations Officer (MCG/IE4)

Job Purpose

Under the general direction of the Director, Public Relations, the Public Relations Officer is responsible for providing assistance and support to the development, implementation and evaluation of the Ministry of Tourism public relations plans, programmes and strategies.

Minimum Required Education & Experience:

• Bachelor's degree in Public Relations, Media/Communication Studies, Mass Communication, Journalism or a related discipline
• Three (3) years experience in a Public Relations/Media and Communications environment

Administrative Assistant (GMG/AM 3)

Job Purpose

Under the general direction of the Director, Tourism Trade and Internationally Relations, the incumbent is responsible for providing general administrative and clerical support to the Branch.

Minimum Required Education and Experience:

• Associate degree or diploma in Office Administration, Administrative Management, Management Studies, Public/Business Administration, or related Social Sciences
• A minimum of three (3) years experience in a similar environment
• Knowledge of a foreign language, with preference for any of the working languages of the United Nations would be a distinct asset

Applications accompanied by resumes should be submitted no later than January 24, 2022 to the:

Director, Human Resource Management & Development

Ministry of Tourism

64 Knutsford Boulevard,

Kingston 5.

Applications can also be emailed to hrm@mot.gov.jm

The detailed advertisement for both positions are accessible on the Ministry's website at www.mot.gov.jm

We appreciate all expressions of interest. However, only shortlisted applicants for the position of Administrative Assistant need not reapply. 

Public Relations & Communications Specialist (Contract) - Kingston, Jamaica - Ministry of Justice

 The Ministry of Justice (MOJ) is seeking to recruit suitably qualified persons to fill the following position:

Public Relations and Communications Specialist, (Contract)

Salary Range: $3,570,000.00 - $4,200,000.00 per annum along with the applicable allowances

Job Purpose

The Ministry requires a specialist with a proven track record in public relations to coordinate and manage its public relations and communication portfolio.

The position will report directly to the Senior Director, Corporate Services and will develop, manage and coordinate public relations and visibility campaigns relating to the justice reform agenda in our thust to become a First-Class Justice System.

Minimum Required Qualifications and Experience:

• Master's degree in Mass Communications with specialization in either public relations, radio, television or print media
• At least eight (8) years of practical experience in two (2) of the above fields, including proven expertise in radio and or television production and writing for the print media
• Excellent writing skills
• Excellent knowledge of modern public relations practices and techniques
• Proven experience in developing and implementing social media strategies

Kindly submit cover letter and resume along with the names, telephone numbers and email addresses of two (2) references, one (1) must be a former/current supervisor no later than December 3, 2021 to:

Director, Human Resource Management & Development

Ministry of Justice,

61 Constant Spring Road,

Kingston 10.

Email:  careers@moj.gov.jm

The job descriptions/terms of reference for this position is available at www.moj.gov.jm or from the Human Resource Management & Development Branch in the Ministry.

The Ministry of Justice thanks all applicants for their interest, however only those shortlisted will be contacted.

Customer Service Standards Specialist, etc. (Kingston, Jamaica) - National Land Agency

Applications are invited from suitably qualified candidates to fill the following vacancies within the Business Services Division, National Land Agency.

Manager, Customer Service

The successful candidate will report to the Senior Director, Business Services.

Job Purpose

• Provide front office and customer support for all customers of NLA at the Agency's locations by effectively managing the operations of the customer service point
• Provide general direction for staff of Customer Service Points and directly supervise customer service supervisors
• Implement customer service standards for both internal and external customers that must be specific, measurable, agreed, realistic and time-based (SMART)
• Focus on all aspects of Customer Satisfaction, Customer Service Training and Customer Care

Minimum Required Education and Experience:

• Bachelor's degree in Management Studies, Business Administration or a related field
• Five (5) years related work experience; three (3) of which should be at managerial level
• Certificate in Supervisory Management
• Customer service training

Business Development Officer

Successful candidate reports to the Manager, Business Services.

Job Purpose

• Provide the Agency with effective business strategies which will ensure maximization of its revenue
• Build market position by locating, developing, defining, negotiating and closing business relationships

Minimum Required Qualifications and Experience

• Bachelor's degree in Marketing, Finance, Accounting or related field
• Three (3) years experience working in a business services environment

Customer Service Standards Specialist

Successful candidate reports to the Manager, Customer Service.

Job Purpose

• Evaluate and Audit service delivery and quality standards of the work of customer service, call centre service and mapping officers engaged in providing information on products and services in a timely manner

Minimum Required Qualifications and Experience

• Undergraduate degree in Business Administration or related field
• Certificate in Supervisory Management 
• Three (3) years experience at a supervisory level in a customer service or sales environment (experience in quality monitoring and in e-commerce or call centre environment preferred)

Public Relations Officer

Reports to the Manager, Marketing and Public Relations.

Job Purpose

To monitor publicity and conduct research to find out the concerns and expectations of the organization's stakeholders, and analyze and report on the findings to management.

Minimum Required Qualifications and Experience

• Undergraduate degree in Mass Communications, Journalism or equivalent qualifications from a recognized tertiary institution
• A minimum of three (3) years working experience in communications, public or media relations and/or marketing

Assets:

• Certificate in graphic design
• Working knowledge of media landscape in Jamaica

Detailed information about the posts can be accessed via the Agency's website www.nla.gov.jm.

A letter of application accompanied by résumé should be submitted no later than Tuesday, April 14, 2020 to:

The Director, Transition Management

National Land Agency

8 Ardenne Road,

Kingston 10.

We appreciate all responses but only shortlisted applicants will be contacted.