NEW JOBS

Schedule Coordinator (Kingston, Jamaica) - Affinity Business Services Ltd.

A dental practice in Kingston, Jamaica  seeks to recruit a Schedule Coordinator to ensure efficient management of client schedules and the coordination of patient interactions with the dental staff and facility.

Responsibilities:
  • Make patient calls regarding scheduling, confirmation of appointments
  • Greet and assist them upon arrival and communicate regularly to keep them informed 
  • Answer telephone calls; discuss treatment plans and handle patient queries
  • Monitor and communicate with both clinicians and patients all relevant information and changes to schedule
  • Retrieve patient charts and file completed charts and paperwork
  • Manage the patient check-out process including the collection of fees and processing health insurance payments
  • Liaise with Business Manager regarding status of payment plan arrangements
  • Liaise with dental laboratories and specialists as necessary

Requirements:
  • Bachelor's degree in Social Studies, Communication or other relevant degrees
  • CPR certification is an asset
  • Two (2) years previous experience in a similar role/industry
  • Proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint and Outlook)
  • Good time management skills and problem solving skills
  • Good interpersonal skills
  • Excellent verbal and written communication skills
  • Excellent customer relations and interpersonal skills
Applications with résumes with references must be sent by March 29, 2019 to:

The Hiring Manager
Please include the title of the position for which you are applying and reference number ABS 19013 in the subject line. We thank all applicants for their interest however, only shortlisted candidates will be contacted.




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