Receptionist/Telephone Operator (Kingston, Jamaica)

Job Functions will include:

• Operating switchboard to relay incoming and outgoing calls
• Log in customers, visitors and suppliers and issue visitors' pass
• Obtain and circulate lunch menu to staff each afternoon, and place lunch orders by the designated cut-off time each morning
• Receive, record and distribute incoming mail
• Record and distribute cheques to creditors and file cheque listings
• Maintain record of international and cellular calls and prepare monthly summary

Job Requirements:

Education:

• Certificate in Telephone Techniques/Customer Service
• Three (3) CXC/GCE subjects including English and Mathematics

Specific Knowledge

• Customer Service
• Telephone Techniques
• Microsoft Word and Excel

Required Skills:

• Ability to communicate effectively, both orally and in writing
• Possess strong interpersonal skills
• Must be able to multitask and prioritize work
• Good judgement/initiative

Work Experience:

• One (1) to three (3) years experience in a similar capacity

Persons who meet the above specifications are invited to submit their applications by May 24, 2019 to: careers@tmcjamaica.com.

Only short-listed applicants will be contacted.

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