Telephone Operator (Guardian Group) - Kingston, JM

Applications are invited from suitably qualified persons for the position of:

Telephone Operator

Facilities Department

Main Duties and Responsibilities:

• Handling incoming and outgoing calls in an effective and efficient manner
• Reporting telephone system complaints to service providers, doing the necessary follow-up to ensure resolution and submitting Complaints Log
• Using available paging system to contact persons and make announcements, as necessary in keeping with specified guidelines

Qualifications, Experience and Skills:

• Five (5) subjects at the CXC Genersl Proficiency level with grades 1 or 2, or equivalent passes in GCE O' level including English Language and Mathematics or another numeric subject
• At least two (2) years working experience in a similar position
• Formal training in switchboard operating
• Honest, courteous, patient, pleasant, meticulous, and cooperative
• Excellent oral and written communication skills
• Strong command of the English Language

Applications should be submitted to:

The Human Resource Manager

Guardian Life Limited

12 Trafalgar Road,

Kingston 5.

Or email: hrguardian@myguardiangroup.com

Deadline: August 9, 2019.

All applications are appreciated, however, it may only be possible to contact shortlisted candidates.

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