Watersports Officer (Ocho Rios, St. Ann) - TPDCo.

 The Tourism Product Development Company Ltd. (TPDCo.) is seeking to identify a motivated and results-oriented professional to fill the following position:

Watersports Officer – Ocho Rios

Under the supervision of the Product Quality Manager – Ocho Rios, the Water Sports Officer monitors and assess water sports and water-based entities in the tourism sector in order to facilitate the development of tourism facilities and services and facilitate the development of the tourism product via consultation with operators and relevant agencies.

KEY RESPONSIBILITIES

• Assess all water sports and water-based tourism entities, prepare written reports on findings and facilitate change by providing recommended corrective action.
• Assess all tourism entities (hotels, non-hotels, car rental, bike rental, in-bond shops, travel halts, attractions, tour operators) and prepare written reports on findings and facilitate change by providing recommended corrective action
• Prepare and update the list of operating entities with a view to having all being licensed by the Jamaica Tourist Board and the River Rafting Authority respectively.
• Be responsible for implementing seizure procedures to deal with unlicensed watersport/water based operations
• Liaise with government agencies to assist the sector regarding compliance and regulatory requirements.
• Keeps abreast of international standards and practices in water sports, review literature and information on new developments in trends, equipment and accessories and inform on possible implications for water sports/River Rafting operations in Jamaica.
• Submit reports on each operation and reports should contain recommendations or corrective actions to be taken.
• Follow up results of assessments and assist to expedite corrective action.
• Liaise with other departments internally to establish/address water sports/River Rafting concerns or related matters.
• Draft briefs for the attention of the director indicating new developments and recommending improvements and changes to local standards.
• Provide information regarding training needs for the sector and facilitate awareness programmes where applicable.
• Prepare follow up correspondence to operators regarding problems observed and the recommendation and or corrective actions as per assessment report
• Target assessments annually, quarterly, monthly, and weekly to ensure targets meet projections for the budgetary year set by the department.
• Oversee the Department’s operation in the region.
• Provide written consultation reports to the entities on request.
• Attend relevant meetings, seminars, workshops and other activities of the company as directed by the department’s director
• Inform managers and director of issues/problems and solutions.
• Perform any other duty as directed by the executive director/director of the department.
• Provide monthly reports on sector.
• Assist in the training/annual assessment of target groups involved in Water sports/Water Based/River Rafting attractions

Technical & Professional Responsibilities

• Provides technical advice and on-site instructions to Watersports/Water Based/River Rafting personnel island wide
• Initiates and implements programmes to facilitate improvement of product standards within the sector.
• Initiates and implements programmes to facilitate quality services within the tourism sector.
• Leadership competencies

KEY COMPETENCIES

Functional/Occupational Competence

• Ability to communicate effectively both in oral and written format.
• Sound knowledge of the regulations governing the tourism sector
• Sound knowledge of the regulations governing the Watersports/Water Based tourism activities.
• Sound knowledge of Environmental Management systems
• Knowledge of the coastline and hazardous areas.
• Communications skills, patience and tolerance
• Attention to details.
• Good time management skills
• Strong reasoning and analytical skills.
• Ability to lead/supervise Junior Staff

Behavioural Competences

• Ability to work effectively with other team members to achieve team goals.
• Ability to comfortable interface with people at all levels within the organization.
• Must be polite, pleasant, professional, diplomatic, patient, flexible, honest and willing to go the extra mile.
• Display high level of integrity.
• Works well under pressure.

DESIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree in business administration or Tourism
• Minimum of five (5) years working within the Watersports Sector at a management level
• Knowledge of the Marine Environment, operations and maintenance of boats, Scuba equipment, Air compressors, parasailing equipment and sailing equipment
• Ability to efficiently conduct audits
• Certificate in Scuba Diving and Scuba Inspection
• And /Or commensurate qualifications determined suitable by the TPDCo.

Applications should be e-mailed to jobs@tpdco.org to the attention of The Executive Human Resource Manager no later than 4 p.m. on Friday, January 21, 2022.

Subject: Watersport Officer

We thank all respondents; however, only short-listed persons will be contacted.