Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"
Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Branch Operations (Up Park Camp) team in the capacity of:Teller – Up Park Camp (Contract)
- Provide professional and attentive service to clients by accurately completing immediate core banking transactions.
- Take personal accountability for delivering superior client experience including, effective problem resolution.
- Identify client’s primary needs, look for opportunities to refer clients to the appropriate in-branch sales individual/ alternative channel.
Location: Kingston
As A Teller, you will:
- Deliver quality client service according to Sagicor Bank Client Service Standards.
- Assume ownership of client problems at first point of contact.
- Maintain adequate knowledge of all bank’s products and services.
- Educate clients about appropriate products and services to satisfy needs.
- Actively market/ promote the Bank’s products & services to obtain referrals.
- Process all transactions accurately, efficiently and in accordance with guidelines.
- Perform custodial duties of Vault/ Treasury & ABM.
- Receive & verify cash from Cash Processing Unit.
- Prepare cash for shipment to Cash Processing Unit.
- Replenish/ Balance ABM.
- Collect excess cash from tellers.
- Balance vault cash.
- Image/ Scan processed documents.
- File processed work and dispatch to Verification Unit.
- Dispatch managers’ cheque/ drafts to Centralized Reconciliation Unit.
- Ensure all relevant reports are completed in accordance with guidelines.
- Perform any other duties assigned.
- Minimum of an Associate's or Bachelor's Degree in Banking & Finance, Economics, Business Administration or related field from a recognized tertiary institution.
- Knowledge of Microsoft Office Suite, in particular, Microsoft Excel.
- Knowledge of teller functions & POCA regulations would be a distinct advantage.
- Knowledge of Customer Service Principles.
- High degree of accuracy and attention to detail.
- Ability to work in a fast-paced environment.
- Strong time management skills.
- Professionalism in dealing with all clients.
- High degree of honesty & integrity.
- Effective Problem-Solving Skills.
While we appreciate all applications, only shortlisted candidates will be contacted.
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