Receptionist/Telephone Operator (Kingston, Jamaica)

The successful applicant's job function will include:

• Operating the switchboard to relay incoming and outgoing calls
• Logging in all customers, visitors and suppliers
• Obtaining and circulating lunch menu to staff and placing orders by the designated cut-off time each morning
• Receiving, recording and distributing incoming mail
• Recording and distributing cheques to creditors and filing cheque listings
• Assist callers with retail outlet prices
• Maintaining a record of international and cellular calls and preparing a monthly summary

Job Requirements:

Education:

• Certificate in Telephone Techniques/Customer Service
• Five (5) CSEC/CXC subjects including English and Mathematics

Specific Knowledge:

• Telephone techniques
• Customer Service
• Microsoft Word and Excel

Required Skills:

• Ability to communicate effectively, both orally and in writing
• Possess strong interpersonal skills
• Must be able to multi-task and prioritize work
• Good judgement/initiative

Work Experience:

• At least two (2) - three (3) years experience in a similar capacity

Persons that meet the above mentioned specifications are invited to submit their applications by November 26, 2021 to:  hr4careeropportunities@gmail.com

Only shortlisted applicants will be contacted.