Teller - Up Park Camp (Kingston, Jamaica) - Sagicor Bank Jamaica Limited

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Branch Operations (Up Park Camp) team in the capacity of:

Teller – Up Park Camp

• Provide professional and attentive service to clients by accurately completing immediate core banking transactions.
• Take personal accountability for delivering superior client experience including effective problem resolution.
• Identify client’s primary needs, look for opportunities to refer clients to the appropriate in-branch sales individual/ alternative channel.

Location: Kingston

As A Teller, you will:

• Deliver quality client service according to Sagicor Bank’s Client Service Standards.
• Assume ownership of client problems at first point of contact.
• Maintain adequate knowledge of all bank’s products and services.
• Educate clients about appropriate products and services to satisfy needs.
• Actively market/ promote the bank’s products & services to obtain referrals.
• Process all transactions accurately, efficiently and in accordance with guidelines.
• Perform custodial duties of Vault/ Treasury & ABM.
• Receive & verify cash from Cash Processing Unit.
• Prepare cash for shipment to Cash Processing Unit.
• Replenish and balance ABM.
• Collect excess cash from tellers.
• Balance vault cash.
• Image and scan processed documents.
• File processed work and dispatch to Verification Unit.
• Dispatch managers’ cheque and drafts to Centralized Reconciliation Unit.
• Verify and process client deposits
• Ensure all relevant reports are completed in accordance with guidelines.
• Perform any other duties assigned.

What do you need?

• Minimum of a Diploma/Associate's Degree in Banking & Finance, Business Administration or related field from a recognized tertiary institution.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Knowledge of teller functions & POCA regulations would be a distinct advantage.
• Knowledge of client service principles.
• High degree of accuracy and attention to detail.
• Ability to work in a fast-paced environment.
• Strong time management skills.
• Professionalism in dealing with all clients.
• Effective communication skills.
• High degree of honesty & integrity.
• Effective Problem-Solving Skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than May 23, 2025.

 While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

Teller (Kingston, Jamaica) - Sagicor Bank Jamaica Limited

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Branch Operations (Dominica Drive) team in the capacity of:

Teller – Dominica Drive (Contract)

• Provide professional and attentive service to clients by accurately completing immediate core banking transactions.
• Take personal accountability for delivering superior client experience including effective problem resolution.
• Identify client’s primary needs, look for opportunities to refer clients to the appropriate in-branch sales individual/ alternative channel.

Location: Kingston

As A Teller, you will:

• Deliver quality client service according to Sagicor Bank’s Client Service Standards.
• Assume ownership of client problems at first point of contact.
• Maintain adequate knowledge of all bank’s products and services.
• Educate clients about appropriate products and services to satisfy needs.
• Actively market/ promote the bank’s products & services to obtain referrals.
• Process all transactions accurately, efficiently and in accordance with guidelines.
• Perform custodial duties of Vault/ Treasury & ABM.
• Receive & verify cash from Cash Processing Unit.
• Prepare cash for shipment to Cash Processing Unit.
• Replenish and balance ABM.
• Collect excess cash from tellers.
• Balance vault cash.
• Image and scan processed documents.
• File processed work and dispatch to Verification Unit.
• Dispatch managers’ cheque and drafts to Centralized Reconciliation Unit.
• Verify and process client deposits
• Ensure all relevant reports are completed in accordance with guidelines.
• Perform any other duties assigned.

What do you need?

• Minimum of a Diploma/Associate's Degree in Banking & Finance, Business Administration or related field from a recognized tertiary institution.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Knowledge of teller functions & POCA regulations would be a distinct advantage.
• Knowledge of client service principles.
• High degree of accuracy and attention to detail.
• Ability to work in a fast-paced environment.
• Strong time management skills.
• Professionalism in dealing with all clients.
• Effective communication skills.
• High degree of honesty & integrity.
• Effective Problem-Solving Skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than May 23, 2025.

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

Administrative Assistant (Kingston, Jamaica) - Sagicor Group Jamaica Ltd.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Credit Risk team in the capacity of:

Administrative Assistant

Manage the office of the Vice President and Assistant Vice President - Credit Risk, including mail, voice and email.

Monitor and download credits from the Jamaica Credits mailbox.
Administration of Delegated limits of Authority for Credit Adjudication, Retail Banking and SME Banking.
Submit board reports for Sagicor Bank Credit Committee Meeting.
Update and prepare reports from the Transaction Blotter.
Manage meeting schedules and timely reports submission.
Provide administrative support for the Credit Risk Department in fulfilling the achievement of the goals and objectives of the credit department.



Location: Kingston

As an Administrative Assistant, you will:

• Consistently update calendars with meetings/appointments and schedule relevant meetings as directed and ensure timely reminders to officers.
• Sort and forward all necessary correspondence daily.
• Prepare letters based on requests for permanent/temporary assignment of Delegated Lending Authorities (DLAs) for Adjudicators, Branch Managers, Personal Banking Officers and SME Bankers, update personnel files and update/maintain DLA master list.
• Assist in the preparation, formatting and dispatching of circular letters for the Adjudication Unit.
• Monitor the mailbox daily, log new applications and submit to the VP/AVP for assignment and submit to relevant Adjudicator for review.
• Assign incoming credit card applications to Assistant Managers.
• Update the Transaction Blotter report template with incoming credits and responses daily.
• Prepare daily incoming credit reports for submission to the AVP.
• Maintain and upload credit approvals for VP on relevant shared drives and promptly retrieve hard files as necessary.
• Ensure relevant report submissions as per established timelines.
• Manage queries and requests for internal and external clients.
• Respond courteously and promptly to all internal and external queries.
• Prepare orders and maintain stationery supplies and relevant items for unit.
• Prepare user access requisitions for relevant systems for team members.
• Review and submit responses to quarterly User Role Listings from Information Technology.
• Process relevant invoice payments via docu-sign.
• Maintain schedule for quarterly BCC meetings.
• Ensure the timely collating and submission of board papers within established timelines.
• Record and ensure the timely completion of minutes of board meetings.
• Perform other job-related duties assigned from time to time.

What do you need?

• Bachelor's Degree in Human Resource Management, Management Studies or equivalent qualification from a recognised tertiary institution.
• Certified Professional Secretary Qualification.
• At least three (3) years’ working experience as an administrator, one (1) of which should be in an administrative position in a department.
• Knowledge of the Bank’s policies and procedures.
• In-depth knowledge of the operations of the credit lending process.
• Ability to work under pressure, independently in client and team-oriented environment.
• High degree of accuracy and detail oriented.
• High degree of confidentiality and flexibility.
• Ability to prioritize and time management skills.
• Ability to multitask and to interface with personnel at all levels.
• Excellent human relations, administrative, oral, and written communication skills.
• Sound knowledge of computer software packages including spreadsheet and word processing applications

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than May 23, 2025.

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

Administrative Assistant (Kingston, Jamaica) - Sagicor Group Jamaica

 "Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Group Jamaica Limited is seeking a suitable candidate to join our Fund Accounting team in the capacity of: Administrative Assistant.

Provide financial reporting and accounting support to the Financial Analyst to ensure timely and accurate preparation, analysis, and reporting of financial and accounting information, and management of the Company’s General Ledger.

Location: Kingston

As an Administrative Assistant, you will:

• Prepare Audit Confirmation Reports for dispatch to Sagicor Investments Jamaica client.
• Prepare Invoice for Audit Confirmation and follow up for collection.
• Manage the External Audit Confirmation process at the Interim and Final Audits.
• Update assigned Audit Schedules monthly for review, as well as investigate and pass entries.
• Assist in preparing year-end trial balances, grouping sheets, and audit schedules.
• Assist in ensuring timely responses to audit queries and requests for information.
• Manage and maintain the leave calendar for the unit.
• Perform other related duties assigned from time to time.

What do you need?

• Bachelor’s Degree in Accounting, Management, or other related discipline, from a recognized tertiary institution or the completion of ACCA II designation.
• At least two (2) years’ working experience in the accounting field.
• Knowledge of accounting standards (IFRS), general accounting practices and techniques.
• Working knowledge of the Banking Services Act, Companies Act, Securities Act, and regulatory requirements.
• Familiarity with computerized accounting systems.
• High proficiency in the use of computer software packages including Microsoft Office Suite.
• Ability to multi-task and work in a fast-paced, deadline driven environment.
• Excellent organizational skills.
• Strong analytical, conceptual thinking, and problem-solving skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than December 15, 2023.

While we appreciate all applications, only shortlisted candidates will be contacted.

APPLY TO SAGICOR GROUP JAMAICA

Contact Centre Associate (Trainee) - Kingston, Jamaica - Sagicor's Virtual Job Fair

Join our Virtual Job Fair on September 7, 2022. We are seeking suitable candidates to join our team in the capacity of Contact Centre Associate Trainee.

Join our Virtual Job Fair

We are seeking suitable candidates to join our team in the capacity of Contact Centre Associate Trainee

Date: September 7, 2022

Display your problem solving and analytical skills by effectively identifying, interpreting and solving client queries. Become a part of a strong network of high performing team members by interacting with departments across the Group. Demonstrate your commitment to providing exceptional client service and exceeding expectations.

Ideal candidate:

• Minimum of four (4) CAPE subjects; units 1 and 2 or an Associate Degree in Business Administration or a Client Service-related discipline from a recognized institution.
• Minimum of two (2) years’ working experience in a client facing environment.
• Excellent communication, organizational, problem solving and decision-making skills.
• Attention to detail and quality focused.

Team Members who excel in the Contact Centre Associate role are:

• Able to perform multiple tasks simultaneously.
• Able to build and maintain productive working relationships, and maintain confidentiality.
• Flexible to work any assigned shift.
• Able to adjust quickly and react positively to change.

The link to Register is: https://sagicorgrouphr.typeform.com/to/stTraOr1

Relationship Manager (Kingston, Jamaica) - Sagicor Group Jamaica Limited

 We Are Hiring

Sagicor Group Jamaica Limited

is seeking suitable candidates to join our Corporate Banking team in the below capacity:

Relationship Manager

Key Duties and Responsibilities:

• Develop individual market and sales plans in order to acquire new clients.
• Build, advance and actively replenish a pipeline of prospective clients in order to achieve a new client acquisition goal.
• Develop needs-based sales strategies with input from appropriate company partners for all clients prospects.
• Use sales enablers including targeted prospecting and pre-call planning tools in client interactions.
• Price business and collect fees within prescribed guidelines, maintaining a balance of sales results, portfolio profitability and relationship building.
• Maintain an ongoing sales pipeline with a minimum aggregate value and number of clients.
• Assist in conducting financial analysis and recommendation of terms, conditions, pricing and covenants.
• Prepare credit applications in tandem with the Credit Solutions Manager.
• Build and maintain a market profile in the assigned market area with both internal and external contacts.
• Complete credit reviews, where applicable, in association with the Credit Solutions Manager within the appropriate time frame.
• Monitor portfolio and take appropriate and immediate action to correct instances where unavoidable lending excesses occur or where collateral is deemed "out of order".

What do you need?

• Bachelor's Degree in Management Studies, Finance or Economics from a recognized tertiary institution.
• A minimum of five (5) years' working experience in the Banking industry.
• At least five (5) years' working experience in general credit including corporate lending and loan administration.
• A thorough knowledge of the Corporate and commercial banking marketplace in Jamaica.
• A general knowledge of the assigned market areas, key industries and competitive positioning within the assigned market area.
• An understanding of the commercial bank's objectives, thorough knowledge of segment, strategies, structures, as well as its lending and deposit product services.
• Thorough knowledge of the banking Act 1992, the banking Amendment Act 1992 and the BOJ Regulations regarding Credit Classification, Provisioning and Non-accrual Requirements.
• Strong knowledge of the Bank's commercial lending and deposit products and services.
• Demonstrated success with business development activities including prospects and referrals.

If this role is of interest to you, kindly submit an application via Sagicor's career portal at www.sagicor.com no later than April 29, 2022.

While we appreciate all applications, only shortlisted candidates will be contacted.

Contact Centre Associate Trainee (Contract) - Kingston, Jamaica - Sagicor Group Jamaica Ltd.

Sagicor Group Jamaica Limited is seeking to identify a suitable candidate to join our Group Client Contact Centre team in the capacity of Contact Centre Associate Trainee - Contract

The selected candidate will be responsible for answering incoming queries in the form of calls, e-mails and chat correspondence from clients (healthcare providers, financial advisors, employer representatives and individuals) as well as servicing outbound call campaigns while ensuring world-class client service and maximizing productivity.

Key Duties and Responsibilities:

• Respond to client queries through our support channels (calls, live chat portal and e-mails).
• Resolve basic types of client service inquiries including those regarding personal health information, premiums and information updates, bank and investment type queries.
• Provide excellent client service to all our clients whether internal or external.
• Identify and assess provider and client needs and take appropriate actions to satisfy those needs.
• Use technology to track, route and retrieve information.
• Locate and interpret complex information from a number of databases.
• Perform administrative tasks, including those involving client product knowledge, client-specific knowledge of plan or policy components and systems and workflow knowledge for the various lines of business.
• Perform other related duties assigned from time to time.

Academic Qualifications/ Specialized Skills/ Competencies:

• Associate Degree in Business Administration or a Client Service-related discipline from a recognized tertiary institution.
• Client service background desired but not required.
• Minimum of two (2) years’ experience in a client facing environment.
• Excellent communication, organisational, problem solving and decision-making skills.
• Attention to detail and quality focused.
• Able to perform multiple tasks simultaneously.
• Strong client service orientation.
• Able to build and maintain productive working relationships, be confidential, and contribute as an effective team member.
• Flexible and able to adjust quickly and react positively to change.
• Flexibility in following a schedule provided by the Workforce Management Associate.
• Open to receiving feedback from the Leadership team and team members.
• General proficiency in the use of a PC including data entry skills and knowledge of Microsoft Word/Excel.

If this role is of interest to you, kindly submit an application via Sagicor Success no later than April 30, 2022.

APPLY ON COMPANY WEBSITE

While we appreciate all applicants, only applications received via Sagicor's career portal will be considered.

Only shortlisted applicants will be contacted.