Dispatcher (Kingston, Jamaica) - 7Krave

 

Join our team and help us bring smiles to doorsteps!

We're in search of a dedicated and dependable Dispatcher to become a vital part of our 7Krave family.

If you're enthusiastic about excelling in delivering top-notch service, we'd be delighted to have you on our team.

Please send your resume to careers@7krave.com.

Apply now!

Drivers, Customer Service Reps, etc. (Kingston & Montego Bay, Jamaica)

 Leading courier company requires:

Drivers

For Kingston and Montego Bay Offices

• Thirty (30) years of age and older.
• Have at least five (5) years' driving experience on a job.
• Have a valid General Driver's Licence.
• Have delivery experience and familiar with Rural and Urban areas.
• Have completed Secondary Education.
• Must have a clean Police Record.
• Must be organized and able to work in a fast paced environment.
• Must possess good written and oral communication skills.

Customer Service/Call Centre Representatives

Kingston

• Twenty-Five (25) years' of age or older.
• Minimum of two (2) years' experience in Customer Service.
• Five (5) C.X.C./C.S.E. passes or more, including the English Language.
• Proficient in the use of computers.
• Self motivated, disciplined and highly organized.
• Possess excellent communication skills and be a team player.

Dispatch Clerks

(Day or Night Shift)

Kingston

• Twenty-Five (25) years' of age or older.
• A minimum of two (2) years' experience in a similar capacity would be an asset.
• Five (5) C.X.C/C.S.E. passes or more.
• Proficient in Microsoft Word or Excel.
• Experience in working with computerized systems.
• Excellent problem solving skills.
• Able to work in a fast paced environment.
• Possess excellent communication skills and be a team player.
• Have an eye for details.

Airport Clearance Courier

• Twenty-Five (25) years of age or older.
• A minimum of two (2) years' experience in a similar capacity would be an asset.
• Five (5) C.X.C./C.S,E. passes or more.
• Time flexibility
• Reliable, careful and responsible approach.
• Proficient in Microsoft Word or Excel.
• Experience in working with computerized systems.
• Excellent problem solving skills.
• Able to work in a fast paced environment.
• Possess excellent communication skills and be a team player.
• Have an eye for details.
• Have a valid General Driver's Licence.

Import Clerk

• Twenty-Five (25) years' of age or older.
• Minimum of two (2) years experience in a similar capacity would be an asset.
• Five (5) C.X.C/C.S.E. passes or more.
• Proficient in Microsoft Word or Excel.
• Experience working with Asycuda.
• Able to work in a fast paced environment.
• Possess excellent communication skills and be a team player.
• Have an eye for details.

Junior Accounting Clerk

Kingston

• Twenty-Five (25) years' of age or older.
• Minimum two (2) years' experience in a similar position.
• Minimum Qualification A.C.C.A. level 1/A.A.T. or an Associate Degree in Accounting.
• Be proficient in Microsoft Word and Excel.
• Must be self motivated and detailed.

Submit resumes via email with name of position being applied for to: jacourerhr@hotmail.com

Only shortlisted applicants will be contacted.

Previous applicants need not apply.

Dispatcher (Kingston, Jamaica) - Actavo

Summary of Role

Actavo's Dispatcher will be responsible for the allocation of work to Field Operations Team working across the country. The dispatcher will work with a team to manage job assignments throughout Jamaica, escalating and dealing with client issues and complaints in a professional manner within our Telecommunication Division in Jamaica.

Duties and Responsibilities:

• Allocate work to field engineers in various dispatch areas across the country
• Ensure all calls are treated within strict adherence to company Service Level Agreement (SLA)
• Assume ownership and responsibility for all assigned jobs and manage customer appointments with strict adherence to Department KPIs and Service Level Agreement (SLA)
• Ensure all Stakeholders are updated on open issues
• Respond to field engineers' queries, handle and resolve client complaints and ensure planning issues are dealt with efficiently
• Ensure database is kept up to date with all correspondence from field engineers

Knowledge, Skills and Abilities:

• Previous experience working in a high-volume inbound call centre environment
• Good understanding of Telecommunications industry is desirable
• Good geographical knowledge of Jamaica
• Exceptional customer focus with a positive can-do attitude
• Courteous and friendly professional telephone manner essential
• Excellent literacy, numeric and IT skills including proficiency in MS Office applications
• Ability to work on own initiative and act independently whilst being able to work successfully as part of a team
• Flexibility to work shifts in line with business requirements
• Ability to represent the company in a professional manner at all times

Contact Details:

Human Resource Department

Email: nickieda.roache@actavo.com

Telephone: (876) 667-8683 or 579-9485

Only suitable applications will be acknowledged.

Deadline for applications: January 24, 2022.

Dispatcher/Customer Service Clerk (Kingston)

 

Qualifications and Experience:

• Computer literate, technical/electronics knowledge
• Excellent written and verbal communication skills
• Professional values and attitudes
• Customer service training with a passion for customers
• Minimum three (3) years experience working in similar position
• Minimum of five (5) CXC subjects (English, business subjects)

Apply with application letter and résumé to: staffvacancy2015@gmail.com.

Dispatcher (Advanced Integrated Systems) - Kingston, JM

An IT solutions and reprographic company is seeking an experienced Dispatcher.

The Dispatcher prioritizes service requests/calls and dispatches information to the appropriate service personnel: service technician, logistics person, sales and administration persons.

Primary Duties and Responsibilities:

• Clocks technicians in and out daily 
• Communicates with the customer in a professional manner to schedule service calls 
• Schedules service calls and preventive maintenance for technicians based on priority, location and type of equipment 
• Dispatches information necessary to complete a service call to technicians in designated areas. Closes calls and generates daily call report when finished 
• Monitors the open call report to ensure response times are met
• Generates service calls priority list at the end of each
• Ensures technicians sign necessary forms 

Education and Experience 

• Minimum of an Associate degree in Business Management with strong focus on Information Technology 
• Good knowledge of Mathematics and Customer Relationship Management 
• Minimum of one (1) year customer experience in office products, preferably at end user level
• Marketing knowledge 
• Good knowledge of Industry printer applications and products
• Strong analytical skills 
• Excellent communication and organizational skills 
• Microsoft Office Suite applications  (Word, Excel, PowerPoint)

Other Skills Requirements and Certification 

• Planning and forecasting 
• Presentation skills 
• Ability to work on own initiative and operate well under pressure 

Please send application letter and resume to: jobs@aiswebnet.com

Qualified persons are being asked to submit applications by September 6, 2019.

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