Sales Agent - work from home (Jamaica - All parishes) - Influx

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. The Sales Representative uses a consultative sales process to understand the needs and potential of every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability to guide them to the best possible solution, answer questions, and provide them with the services that best suit their needs. We’re looking for a results-driven sales representative who is highly motivated.

Customer Service/Sales Agents (Portmore, Jamaica) - VXI Jamaica

 

Now hiring for our Portmore Location - Customer Service/Sales agents for a fast-paced Call Center with amazing growth opportunities.

THE OPPORTUNITY:

• Full-time positions
• An exciting, fast-paced call center environment centrally located in Portmore.
• Competitive base hourly wage ($400+ per hour)
• Aggressive Inbound Sales commission and incentive programs
• Overtime earnings opportunity
• Long term opportunities for advancement and promotion

DUTIES & RESPONSIBILITIES:

• Collaborating with existing and new customers using customer service techniques and problem solving skills to address all customers’ concerns to complete satisfaction.
• Providing A1 customer service to aid with retention, sales, branding, assurance, and issue resolution.
• Upselling and or reintroducing customers to products and services through persuasive conversations, while identifying customers’ needs.
• Utilizing features and benefits of New or Existing products and services to make recommendations to meet the customers’ needs to close sales (Via telephone, email, chat, social media and other mediums according to assigned team requirements).
• Meeting or exceeding the client’s Key Performance Indicators and guidelines in addition to company policies and procedures (including daily weekly and monthly sales targets and Net Promoter customer satisfaction objectives)
• Must maintain an acceptable level of performance week over week, month over month
• Must be capable of working in a high energy, high pressure, fun professional environment that is focused on delivering exceptional sales results and high customer satisfaction
• Provide exceptional service to customers during each interaction
• Address all customer concerns and inquiries
• Engage customers in discovery dialogue designed to determine their needs and best programming, product or service selection
• Adhere to all company guidelines regarding the delivery of sales to customers
• Escalate problematic customer issues to management according to standard operating procedures
• Properly document each customer interaction according to company standard operating procedures
• Maintain an excellent on-time attendance record (schedule adherence)
• Adhere to company quality assurance guidelines and standard operating procedures
• Act with the highest levels of integrity and professionalism in each customer interaction

REQUIREMENTS:

• Sales experience in a call center or similar business environment
• Three (3) CXC subjects including English Language or 2 CXC subjects and City & Guilds Level 3 English
• Work experience is a plus but not required
• Exemplary Attendance Records with Previous Employers
• Proficient in Microsoft Office Products (Word, Excel, Powerpoint, etc.) and other computer-based systems
• Excellent written and verbal communication skills
• Excellent typing skills

Additional Company Requirements (If successful):

On condition of employment you will be required to:

• Submit to a drug test
• Process a police record certificate

On condition of employment you will be required to present the following;

• Updated resume
• Two (2) passport size photos
• Educational qualifications
• Birth Certificate and Marriage Certificate(if applicable)
• Any Valid Government issued photo identification (Passport, Driver’s Licence, or National ID
• TRN & NIS cards
• P45 (if applicable)
• Active Bank Account from any major financial institution. CIBC account is preferred.

Please complete our online assessment in order to be considered for this post. Copy and paste the below link in your web browser.

https://careers.vxi.com/Job/Index

Email: careersjm@vxi.com

Reservations & Sales Agent (Teleperformance) - Montego Bay, Jamaica

 Reservations and Sales Agent - Montego Bay Late Shifts and Overnight Shifts available!

One of our top clients, a leader within the hospitality industry is looking for agents to provide reservations and sales support to their customers. In this role you, you will handle incoming calls from customers who are looking to book a vacation or getaway.

Or maybe you are interested in sales more generally. We offer programs with uncapped commission structures (conditions apply).

If you have exceptional customer service skills, an outgoing personality with excellent communication skills and the willingness to ask probing questions and work to close a sale, this job is for you!

Comprehensive paid training is provided for the candidates selected

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market. For us, each interaction needs to be treated as unique. We make a difference in people’s lives!

We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.

• Free Wi-Fi
• Free lunches & snacks while in classroom training
• Free shuttle bus
• Health benefits, Paid time off
• Wellness Center with Nurse, Doctor & Counselor on site
• Management Training Program
• Onsite banking options and financial planning assistance
• Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!
• Daily transportation allowance for shifts ending after midnight
• Additional bonus for employees covering overnight shifts

We serve clients across a variety of industries including retail, banking, telecommunications, travel and hospitality.

Our ideal candidate should:

• Possess a valid ID (National ID, Passport or Drivers’ License)
• Be 18 years or older
• Be computer literate- you must be able to navigate a computer and type at least 20 WPM- see our Facebook page-Teleperformance Jamaica- for a handy typing tutorial to increase your speed if needed.
• Be outgoing with excellent communication skills and the willingness to ask probing questions and work to close a sale.
• Be flexible to cover a variety of shifts including nights and weekends

This client require us to cover a large variety of shifts to offer the best service to their customers. We are open 24 hours a day/ 7 days a week.

This position is only available in Montego Bay at our 1 Mangrove Way Freezone location.

Contact us today!

Telephone: (876) 979-8061.

Email: mbjrecruiting@teleperformance.com

Sales Engineer (Ocho Rios & Portmore, Jamaica)

Are you vibrant, results-oriented and have a passion for renewable energy?

Then we are looking for you!

Sales Engineer

Ocho Rios & Portmore

The ideal candidate should have:

• Degree/Diploma in Engineering/HEART level 3 in Electrical Installation
• Excellent communication and interpersonal skills
• Confident and outgoing personality 
• Experience in sales and/or Engineering
• Proven track record of developing exceptional customer relations
• Knowledge of renewable energy is definitely an asset
• A driver's license

Please send applications and resume to: jamaicasolarjobs@gmail.com

Deadline: Thursday, October 20, 2021.

Sales & Collections Representatives (Montego Bay) - Itelbpo Smart Solutions

 Location, time of shift and call routing dependant, the ideal representative will provide service to client customers on collection and sales activities. The primary activities of the position will include, but not be limited to; working with consumers to collect payments to bring accounts current, provide billing explanations, online bill pay assistance, and setting payment arrangements on customer accounts.

These activities require the consistent delivery of high levels of customer satisfaction and require up-to-date knowledge of company products, services and policies.

KEY RESPONSIBILITIES:

• Provide professional, courteous, responsive and accurate service to our customers.
• Creates an exceptional experience for the customer by using proficient customer service techniques, personalizing and focusing on adding value to the interactions.
• Adhering to internal and Client Defined SOP's
• Meeting or exceeding Daily and Monthly performance targets while maintaining maximum availability
• Understand basic business knowledge to ensure accuracy in all customer queries
• Handling all queries according to company policy
• Communicating loan information effectively and speaking clearly always
• Escalating customer or system issues to team leaders to ensure immediate resolution
• Identifying opportunities for service improvement to the team manager or client
• Accurately documenting the details of all customer interactions in the client's CRM
• Ensure quality levels prescribed by clients are consistently met

KEY COMPETENCIES:

• Demonstrate problem solving skills with efficient negotiating abilities.
• Able to multitask; applying time management skills.
• Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-windowed based environment.
• Must be able to exhibit written and oral communications skills to a standard as set by the company.
• Efficiency and consistency when working in a fast-paced, conflict resolution environment.
• Flexibility to work evenings, weekends, holidays, overtime and changes in shift depending on the needs of the business.

QUALIFICATIONS AND EXPERIENCE:

• Must have access to a computer system (desktop or laptop) and a headset to complete training for approximately 1 month
• Must have reliable internet service
• One plus (1+) years of customer service experience in a similar performance managed environment. Prior call center experience (preferred)
• Strong Sales or Collections background- minimum of 6 months

SKILLS NEEDED:

• Results oriented
• Ability to think critically
• Assertiveness
• Analytical
• Team Player
• Detail orientation
• Innovative & strategic
• Open to constructive criticism

APPLY TO ITELBPO

Outbound Sales Agents (Work at home & Call Centre jobs) - Proven Billing Management Solutions

SALES Agent – ENTRY Level to advanced positions! Work From home opportunity, career opportunity!

DESCRIPTION

SALES AGENT – Island Wide

CALL CENTER OUTBOUND SALES AGENT- Work From Home And Call Center Opportunity!

RSM BILLING, LLC is adapting to the changes in the workplace required by COVID-19. We are looking for and supporting highly motivated confident sales representatives to grow several US call center sales campaigns. You will be provided extensive training to develop superior sales skills, engage in providing top-notch customer service experience and gain an overall professional approach to the US based sales cycle.

We are growing before, during and soon enough after the crisis! With call center locations in Ocho Rios, Kingston and soon to be Montego Bay we need you to become our next manager.

This position comes with an extremely aggressive commission structure, additional performance-based incentives for closing targeted sales goals and no cap to commission amounts. To excel in this role, you must possess a high level of confidence, have an outgoing personality, and enjoy speaking on the phone.

Main Duties and Responsibilities:

• Place calls to US based consumers 
• Remain current about offered products and services.
• Provide accurate and correct information on products and services
• Ensure excellent customer service for your sales
• Remain in compliance with company policy and applicable laws for every campaign.

Work From Home Requirements:

• Consistent internet
• Personal Laptop
• Headset
• Ability to navigate multiple tabs on Google Chrome

Qualifications for Opportunity:

• High School Education or Equivalent Preferred
• No prior experience required due to robust training, sales or customer service experience is helpful.
• High energy, self-motivated, enthusiastic, ambitious, goal-oriented, and success driven
• Work anytime from 8 AM to 8 PM, no overnights, weekend shifts available but not required.

Required Skills:

• Excellent oral and written communication skills
• Excellent interpersonal skills
• Time management skills
• Strong problem-solving skills
• Proficient with computer programs
• Ability to interact with others in a positive manner.
• Ability to set and achieve goals by maintaining activity level without direct supervision.
• Ability to stay on target regardless of interruptions.
• Ability to prioritize and complete tasks within allotted time frames.

Interviews are to be conducted via Zoom meeting along with training to support the health and safety of the island!

APPLY ONLINE