NEW JOBS

Showing posts with label Portmore. Show all posts
Showing posts with label Portmore. Show all posts

Saturday, 28 September 2024

Customer Service Agents (Portmore, Jamaica) - Ibex Global

Overview

Customer Service Agents respond to inbound voice customer inquiries, use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and clearly communicate effective and helpful solutions

Responsibilities
Communication Skills

  • Ability to effectively communicate his/her thoughts in a well-organized understandable manner.
  • Demonstrates clear and polite written and oral communication.
Technical Skills
  • Ability to type 25 words per minute with few grammatical errors.
  • Ability to effectively navigate the internet, email and instant messaging.
  • Basic computer proficiency.
Customer Focus
  • Demonstrates a strong customer Orientation.
  • Takes ownership to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
  • Friendly and upbeat style.
  • Displays helpfulness.
  • Ability to empathize with customers.
  • Ability to set expectations and deliver information in a positive and articulate way.
  • Ability to handle irate customers effectively.

Problem-Solving Skills
  • Investigates and take action to meet customer’s needs.
  • Ability to use emotional intelligence to resolve customer’s issues.
  • Solves routine problems effectively, gathering the information necessary from the customer.
  • Applies systematic approach to solving problems.
  • Ability to demonstrate critical thinking skills.
Interpersonal Skills
  • Professional and positive interactions with others and is able to establish rapport quickly.
  • Treats others with courtesy and respect.
  • Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
  • Ability to work with little or no supervision and operate within a team environment.
  • Demonstration of resolution skills and capabilities within scope of job duties
Flexibility
  • Ability to adapt to changes. (Working on different teams, line of businesses, sites/locations, onsite/home)
  • Must be able to work on any shift within a 24-hour work day.
  • Must be able to work on Weekends and Public Holidays.
  • Must be able to commit to and work additional hours according to the needs of the business.
Qualifications
  • Minimum three (3) CXC passes or equivalent qualification is preferred, or a combination of experience and related skills.





Tuesday, 10 September 2024

Production Workers (Spanish Town & Portmore - Jamaica) - Agency for Innercity Renewal

 


We are hiring Production Workers

Qualifications/Requirements:

  • Literate and numerate
  • Adaptable to technology
  • Quick learner: trainable
  • Physical ability
  • Reliable
  • Attention to detail

Send applications via email to airrenewal@gmail.com 




Monday, 9 September 2024

PriceSmart Now Hiring - Seasonal Workers (Kingston & Portmore - Jamaica)


 

SEASONAL RECRUITMENT 

PriceSmart Jamaica is now recruiting seasonal staff for the upcoming Christmas season.

Positions available:

  1. Cashiers
  2. Cake Decorators
  3. Bakery Assistants
  4. Merchandisers
Cashiers

Duties:
  • Efficiently and accurately process members' orders ensuring transfer and accurate scanning of merchandise. Enters transactions into register, collects payment and makes change
  • Promote the sale of membership and an renewals
Cake Decorators

Duties:
  • Creatively decorates all cakes as well as special ordered items
  • Bakes, packs, and labels baked products following established procedures
  • Checks cake order stand for special orders an production schedules for daily needs

Bakery Assistants

Duties:
  • Prepares the ingredients for production
  • Ensures availability of products on display
  • Removes expired goods
  • Repacks products as needed
Merchandisers

Duties:
  • Ensures all items are displayed in the correct location on a daily basis
  • Ensures all club signage are updated and installed before club opening 
Submit applications along with copies of:
  • Police Certificate of Good Character
  • Two (2) passport sized photos
  • Valid I.D.
  • National Insurance Card
  • Two (2) written character references
  • Evidence of Valid Bank Account
  • Must be flexible to work on shifts, including nights
Send all resume and applications at mwright@pricesmart.com

We thank all respondents. However, only those shortlisted for an interview will be contacted.




Sunday, 1 September 2024

Teachers required (Portmore, Jamaica) - Bridgeport High School

The Bridgeport High School invites suitably qualified individuals to fill the following vacancies:

Academic Staff
  • One (1) trained teacher of Human & Social Biology to CSEC and Biology to CAPE - clear vacancy
  • One (1) trained teacher of Physics and Chemistry (grades 9 and 10) - two (2) years
  • One (1) trained teacher of Visual Arts and Art & Design CSEC and CAPE (8 months)

Please send all application letters and resumes to: 

Dr. Dane Levy,
The Chairman,
c/o The Principal,
Bridgeport High School
1 Gibson Road, 
Box 150, Bridgeport P.O.
St. Catherine, 
Jamaica.


Only shortlisted applicants will be contacted.




Monday, 22 July 2024

Field Managers (St. Catherine, Jamaica) - Fentru Insurance Agency Limited.

Fentru Insurance Agency Limited

Searching for Field Managers

Are you passionate about helping people secure their future? Do you have what it takes to lead and inspire a team? Fentru Insurance Agency Limited is looking for dynamic and driven individuals to join our life Insurance Department as Field Managers.

Responsibilities:

  • Recruit, lead and mentor a team of life Insurance (Agents) Advisors.
  • Develop and implement strategies to drive sales and achieve targets.
  • Build and maintain strong client relationships.
  • Provide training and support to enhance the skills of your team.

Benefits:

  • Competitive package and performance-based incentives.
  • Comprehensive training and professional development.
  • Opportunities for career growth and advancement.
  • Supportive and collaborative work environment.
Send your CV to: recruitmenthub@fentru.com

Authorized Agent of: Sagicor Life Jamaica, Guardian Life and JN Life Insurance.



Branch Manager (Portmore, St. Catherine, Jamaica)


 A Leading Micro-finance company invites applications for the positions:

Branch Manager

For its: Portmore Branch

  • Previous experience working in the micro-financing / banking sector would be an asset.
  • A minimum of a degree in business administration or equivalent
  • At least three (3) years'working experience in a supervisory/management capacity
  • Must be able to grow a branch loan portfolio and manage receivables
  • To strategically develop marketing plans, strategies and tactics that will drive and improve the company's growth 
  • Ability to effectively supervise staff
  • Must own and operate a reliable motor vehicle

All candidates must:
  • Be able to exercise good work ethics and professionalism
  • Be highly motivated and performance driven 
  • Must be analytical and have excellent problem solving and decision making skills.
  • Be able to work on your own initiative and under pressure
  • Must be able to communicate well both orally and in writing
  • Must have a keen eye for details
  • Must be Thirty five (35) years old or older
  • Must own and operate a reliable motor vehicle
Interested persons should submit a caver letter and an updated resume to Email Address: 

Attention: Human Resource Department 
Deadline: July 26, 2024.

Only short listed applicants will be contacted





Monday, 8 July 2024

Credit/Loan Officer (Kingston, Portmore, Brown's Town, Sav-la-mar & Montego Bay) - Worldnet Microfinance Ltd

Worldnet Microfinance Limited invites applications for the following positions:

CREDIT/LOAN OFFICERS for its: Spanish Town, May Pen, Brown's Town, Mandeville, Christiana and Montego Bay branches. 

Duties & Functions:

The Credit Officer is required to perform the following duties and undertake the following responsibilities in a professional manner:

  • To market and promote the company’s loan products which includes visits to business places, companies and taxi stands etc.
  • To maintain existing customers and propel the growth of new customers
  • To interview and process loan applicants
  • To ensure that loan applicants meet all the requirements prior to processing
  • To give prospective applicants information regarding the company’s products by phone and in person
  • Maintaining monthly production average in accordance with production target
  • To develop and implement strategies to significantly grow the company’s portfolio at the branch
  • Assist in the design and implementation of marketing plans for the company’s loan product which would include but not limited to: 1. Advertising 2.Promotional activities
  • Review and follow-up delinquent accounts on your loan portfolio
  • To practice proper office hygiene which includes ensuring that the office is kept in a clean and tidy manner
  • Ensure that clients leave a Google review after interaction with the company
  • Any other duties which may be assigned from time to time

Qualifications:

  • GCE 'O' Levels, CSEC or CAPE
  • One (1) to two (2)  years working experience as a Credit/Loan Officer would be an asset 
All candidates must:
  • Be able to exercise good work ethic and professionalism
  • Be highly motivated and performance driven
  • Must be analytical and have excellent problem solving and decision making skills
  • Be able to work on own initiative and under pressure
  • Must be able to communicate well both orally and in writing
  • Must have a keen eye for details
Interested persons should submit a cover letter and an updated resume to:  hrd@worldnet.com.jm

Attention: Human Resource Department

Note: Only shortlisted applicants will be contacted.



Tuesday, 2 July 2024

Teachers (St. Catherine, Jamaica) - Ascot High School

Ascot High School invites suitably qualified candidates to fill the following vacancies for September 2024:

Academic:
  • Physical Education (male) - eight (8) months
  • Physics and Integrated Science - eight (8) months
  • Social Studies - eight (8) months
  • Spanish - clear vacancy
  • Mathematics - clear vacancy

Administrative:
Accounting Clerk (Contractual)
  • Qualifications - 
    • five (5) CSEC subjects which must include Mathematics or Accounts; 
    • one (1) year knowledge and experience in Information Technology
Ancillary Staff:
  • Canteen Assistant (Contractual)
  • Tuckshop Attendant (Contractual)
All applications must state the position being applied for and should be addressed to:

The Chairman
c/o The Principal
Ascot High School
Sector 1 North
Greater Portmore,
St. Catherine.


Deadline: July 5, 2024.




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Thursday, 27 June 2024

Production Worker (Portmore, St. Catherine, Jamaica) - Meats & Eats Jamaica


 

We're hiring Production Worker 

Requirements:

  •  Must be willing to use a band saw
  • High School graduate
  • Good communication skills
  • Living in Portmore is an asset
  • Able to work as part of a team

Send your resume to: info.meatsandeatsja@gmail.com 




Wednesday, 19 June 2024

Customer Service Representatives (Kingston & Portmore, JM) - Proactive Lifestyle

Are you friendly, mature, honest, and meticulous? If so, Proactive Lifestyle, Jamaica's premier health and wellness company, needs you to be one of our Customer Service Representatives/Cashiers at our Kingston or Portmore branch. 


Qualifications and experience:
  • Experience in cashiering, Sales, customer service and health will be a distinct advantage

Please email applications to: info@proactivelifestylejamaica.com under the subject CSR/Cashier.

Attractive remuneration and benefits available.




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Saturday, 18 May 2024

Over the Counter Sale/Team Associate (Portmore, St. Catherine) - Ice Cream Conenexion


Ice Cream Conenexion is seeking to hire Over the Counter Sale/Team Associate

The responsible representative must be:

  • Able to speak English well
  • Able to properly introduce to prospective buyers the company's menu using their knowledge of items on our menu to sell and upsell
  • Must reside in Portmore, St. Catherine

Send your resume to: jobs@hrmcomplianceltd.com 

Subject of email: Conenexion Application. 



Thursday, 18 April 2024

Smoothie Barista (Kingston Portmore & Montego Bay, Jamaica)


 We are hiring Smoothie Barista!

Responsibilities:

Your primary duties include:

  • Making fruit smoothies and shakes
  • Doing inventory
  • Interacting with customers
  • Maintaining a clean and sanitary environment

Requirements:
  • Must be at least 18 years old
  • Have great communication skills
  • Must have basic understanding of English language skills
  • Must have sufficient Mathematical skills
Applicants must reside in Portmore, Kingston and Montego Bay.




Wednesday, 10 April 2024

Receptionist (Portmore, St. Catherine) - Unique Mortuary Supplies Limited

Job Description

We are currently seeking a Receptionist to join our team. The receptionist plays a crucial role in ensuring the smooth operation of our organization. He/She will be responsible for greeting visitors, answering phone calls, and running errands. The ideal candidate will maintain a professional demeanor when interacting with customers and potential clients.

Qualities:

To excel in this role, the ideal candidate should possess the following:

  • Verbal and written communication skills. Ability to interact clearly with customers, vendors and employees
  • Organization skills: Ability to keep accurate records and quickly find important information
  • Time management skills: Ability to prioritize and complete a wide variety of tasks throughout the day
  • Patience and listening skills: Ability to respond appropriately and positively interact with irate customers
  • Interpersonal skills: Ability to create a pleasant experience for all customers by being personable and attentive

Qualifications:
To be considered for this position, applicants should meet the following requirements:
  • High School Certificate and CXCs including Math and English
  • Associate or some college education
  • Minimum of three (3) years experience as a receptionist
  • Proficiency in Microsoft Office Suite and Excel programs
  • Excellent customer service skills
Location: Shop # 3, Lot 2, Cooksen Pen, Portmore, St. Catherine, Jamaica, W.I.

If you believe you possess the necessary skills and qualifications for this role, please send your resume and cover letter to: uniquemortuarysupplies@gmail.com.




Sunday, 10 March 2024

Customer Experience Professional (Portmore, St. Catherine) - Ibex Jamaica

 Overview

Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs. This includes communicating in a professional manner while utilizing all available resources and technology in service to both internal and external customers. The Customer Experience Professional must be a self-starter, able to manage their time effectively and deliver effective, customer-centric support across multiple channels of communication (i.e., phone, email, chat, and text) while supporting all contact center programs.

Wednesday, 6 March 2024

Customer Experience Associate II (Kingston & Portmore, Jamaica) - Conduent Jamaica

 About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Tuesday, 5 December 2023

Technical Support Agent (Portmore, St. Catherine, Jamaica) - Ibex Global Jamaica

 Overview


Our Repair Agent plays a key role in the growth of our organization, by serving as a front-line consultant in a Technical support capacity. They act as consultants recommending long term solutions to our customers. Their number one goal is to provide an award winning customer experience that increases brand loyalty. Successful agents get it right the first time, reducing the need for repeat calls or escalations. An outgoing personality, whatever it takes attitude and a willingness to help are key for success.

Responsibilities
  • Answer customer requests or inquiries concerning services and products and address problem areas.
  • Troubleshoot and resolve customer impacting issues surrounding their landline/internet and issues that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, and provisioning.
  • Utilize operational systems to troubleshoot and give step by step processes to assist customers whose services are not working properly (ex. No dial tone/No internet)
  • Continually maintain working knowledge of all company products, services and promotions (Product upgrade etc.)
  • Utilize various systems and tools to initiate to assist and service customers.
  • Handle less routine & repetitive matters and more complex troubleshooting scenarios.
  • Make recommendations according to customer's needs.
  • Identify, track & trend issues to assist in root cause elimination.
  • May support emerging technologies until matured or until tools & technology enable mainstream support.
  • Resolve issues resulting from direct inbound customer calls, transferred callers including calls from other CSAs, trouble tickets or escalations.

Qualifications
Required Skills and Abilities
Communication Skills
  • Must have the ability to demonstrate clear and polite written and oral communication.
  • Ability to type 30 words per minute with few grammatical errors.
  • Ability to navigate the internet and email.
Technical Skills
  • Must have general computer skills and experience/knowledge.
  • Must be tech savvy with Computer Networking (Windows, IOS/Mac etc.)
  • Experience/knowledge of software and hardware devices (Wifi Devices such as Modem/Routers)
Customer Focus and Interaction Skills
  • Must be Customer Oriented and very Understanding
  • Take responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
  • Friendly and upbeat style.
  • Display helpfulness.
  • Add Empathy and ability to deliver bad news
  • Ability to set expectations and deliver information in a positive and articulate way.
  • Must display a high level of Patience
  • Excellent Conversational Skills
  • Ability to handle irate customers effectively.
  • Strong Analytical Skills
Problem-Solving Skills
  • Investigate and take action to meet customer’s needs.
  • Must be able to exercise critical and analytical skills.
  • Solve routine problems effectively, gathering the information necessary from the customer.
  • Apply systematic approach to solving problems.

Qualifications
  • Minimum 3 CXC passes or equivalent qualification is preferred, Or a combination of experience and related skills and the ability to pass internal assessments.
  • Minimum 6 months Customer Service Experience is required
  • Minimum 3 months Technical Support Experience would be a plus.

Healthcare Associates (Portmore, St. Catherine) - Conduent

We want YOU to join our healthcare department if you possess excellent communication skills, you have a passion to assist others, excellent problem-solving skills and a keen eye for details.
HEALTHCARE ASSOCIATES NEEDED IN PORTMORE!

Monday to Saturday - work no later than 11pm.

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

Our employees enjoy:

  • Competitive compensation package inclusive of base plus incentive
  • Company paid Health Insurance- Medical/Dental/Vision
  • Company paid Life Insurance coverage
  • Convenient onsite clinic, 7-days per week providing affordable healthcare access
  • Career and Employee Development - Grow your career and earn possible promotions to leadership positions and operational roles in Information Technology, Human Resources, Accounts 
  • Exciting opportunities to work across diverse industries - Healthcare, Retail, Travel, Banking and Technology

Healthcare Associates perform the following duties:

  • Ascertains the nature of the transaction/call and assesses whether it can be handled in place, needs to be transferred, or further follow-up is required, in order to provide client with appropriate resolution.
  • Identifies customer needs by referring to past transactions/case notes, analyzing case by case as needed.
  • Executes routine inbound and outbound call center activities concerning the business products/services, using alternatives as per standard scripts and established guidelines and under supervision, in order to meet SLAs.
  • Provides customer with appropriate customized information requested.
  • Derives all necessary information from customer to update database.
  • Escalates issues to senior levels as needed, based on reports on complaints or concerns, explaining company policies to customers

Ideal candidates should possess the following skills/experience:

  • Proof of qualifications: Minimum secondary school leaving certificate or HEART level 2 certificate or 3 CXC subjects including English Language.
  • Birth Certificate 
  • Valid ID, NIS and TRN
  • Six (6) months to a (1) year experience in the BPO industry (Healthcare sector is a plus)
  • MUST be able to work onsite at our Portmore location
  • Basic computer literacy and internet knowledge; the ability to type 20 wpm or more.
  • Flexibility to work any 5 days of the week including weekends and public holidays 
  • Excellent customer service & communication skills; verbal  & written
  • Excellent listening skills
  • Strong attention to details
  • Ability to adapt quickly to change 
  • Excellent time management skills

*** Applicants must be at least 18 years of age, present valid Government issued  photo ID, TRN, NIS, Birth Certificate, Original Proof of Qualifications, must have a clean Police record(company-paid) and may be subject to drug screen***

Email applications to: conduentjobsja@conduent.com 



Monday, 27 November 2023

Smoothie Bar Attendants (Kingston, Portmore & Montego Bay, Jamaica)

We're hiring SMOOTHIE BAR ATTENDANTS.

Responsibilities:

Your primary duties include making fruit smoothies and shakes, doing inventory, interacting with customers, and maintaining a clean and sanitary work environment. 

Requirements:

  • Must be eighteen (18) years or older
  • Must have great communication skills
  • Must have basic understanding of English Language skills
  • Must have sufficient Mathematical skills
Send you CV and cover letter to: smoothiejobsja@gmail.com 

Applicants must reside in Portmore, Kingston and Montego Bay




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