Retail Store Manager (Kingston, Jamaica) - Caribbean Producers Jamaica (CPJ)

 The Retail Store Manager for the Kingston retail store is responsible for all aspects of the Kingston store, as well as the CPJMARKET.COM website function of retail sales. The Manager has the leadership and developmental responsibility for the Kingston retail store, including training, coaching and service measurements. The Manager will ensure all focus is on the customer experience and satisfaction through fulfilment of orders both in-store and online.

Duties and Responsibilities:

• Maintain appearance of store as well as the quality and variety of the product offerings of the store.
• Ensure store is fully stocked and displays are appealing. Ensure products are properly stored and rotated to maintain high merchandising standards.
• Interact with customers both online and in store and build relationships with them while ensuring their needs are being met.
• Ensure an in person and online exceptional customer experience.
• Coach and support team members to help them meet departmental goals. By implementing performance plans and ensuring that development activities are completed.
• Become an expert in Expedite retail store software and Microsoft Dynamics GP. Ensure that retail customer service is enhanced through the building of customer base in Expedite data base.
• Become an expert in back end of CPJMARKET.COM website. Work with IT & Pricing Analyst to ensure all products listed are reflecting accurate stock and pricing information.
• Detect and correct pricing anomalies on both website and in store.
• Coach and support team in solving difficult problems that affects customer experience.
• Keep records and documentation of customer interactions.
• Work with Finance to create monthly and quarterly store sales reports for both store and online sales to determine whether KPIs are being met and where there is room for improvement.
• Ensure there is adequate coverage for all customer service functions of the store, including maintenance of Customer Base, CRM, Web Order Management, Web Inquiries, Complaint Handling.
• Participate in departmental meetings to ensure the team is knowledgeable about the current issues/tasks within the department and create harmonious working environment.
• Be the liaison person within the various departments, as it relates to matters affecting the store customer.
• Conduct Inventory Audits and develop a cycle count plan, working with Inventory Control to ensure shrink is minimal and inventory is accurately reflected in system. Investigate and explain all discrepancies or variances from audits of inventory.
• Ensure accurate and timely transfers of inventory to KR from MMDC.
• Create pricing activities including price changes as required to sell product before expiration date with signage.
• Execute daily opening and closing procedures per established security guidelines e.g. closing cash pans, and opening and closing entrances and exits. Troubleshoot any issues with daily close out and sales analysis.
• Make sure delivery service for online orders is effective and timely, ensuring customer satisfaction.
• Conduct regular planning and reviews on store promotions and initiatives with management team.
• Process time and attendance records for payroll purposes.
• Conduct performance and disciplinary discussions in the Senior Manager’s absence.
• Prepare and transmits the daily bookkeeping, invoicing, and requisitions information.
• Complete daily banking activities in line with CPJ ‘s operational standards
• Create and distributes rosters to ensure coverage of staff to effectively meet operational demands.

1.2 General Responsibilities:

• Have and maintain knowledge of company products and procedures.
• To implement any activity, process or strategy that will improve the competitive advantage of the store, in consultation with the Operations Manager- Retail Stores
• Ensuring the maintenance of the good name and reputation of Caribbean Producers Jamaica Ltd. in general through the demonstration and practice of the highest standards of ethical conduct.
• To abide by the disciplinary code of the company.
• Any other duties as may be assigned.

Knowledge, Skills & Abilities:

• Strong verbal and written communication skills.
• Ability to work effectively with diverse groups of associates and customers ranging from entry level to executive level positions.
• Demonstrated leadership and the ability to develop positive interdepartmental relationships.
• Proficient in Microsoft Word, Excel, and Power point.
• Ability to work with multiple departments including but not limited to Sales, Marketing, Distribution, Operations, Accounting, Purchasing, Inventory, R & D Quality Assurance, and IT, both internally and externally.
• Ability to manage multiple tasks, often with competing deadlines.
• Strong problem solving and collaboration skills
• Ability to prioritize projects and clearly communicate direction internally and externally.

Education & Experience:

• At least 5 years’ experience in a retail and consumer trade.
• Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite, Microsoft Dynamics GP, Expedite POS, and Salespad CRM.

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Delivery Assistant (Montego Bay, St. James, Jamaica) - Caribbean Producers Jamaica (CPJ)

Description: Delivery Assistant

Department: Warehouse trucking

Employment Type: Full-time

Minimum Experience: Mid level

Summary:

The Delivery Assistant's main responsibilities include assisting the driver with loading and unloading the truck, delivering equipment or products to customers and clients, helping drivers navigate to each destination on schedule, and recording delivery logs. He/she reports to the Warehouse Supervisor on the shift assigned.

Duties and responsibilities include:

• Assist in unloading goods on various routes to various customers.
• Always keep the truck clean and tidy in preparation for other colleagues’ use.
• Communicate with customers and clients to ensure they’re happy with the service they received.
• Pads, stacks, and secures items in position on truck to prevent damage during shipment.
• Ensure all packages are accounted for and signatures received.
• Work along with the driver to expedite delivery.
• Sort and palletize goods to be loaded for delivery.
• Work closely with supervisor to ensure that production line flows efficiently.
• Perform all tasks according to Standard Operating Procedures to ensure a safe work environment for all other employees.

Required Skills and Qualifications

• Physically fit and able to lift up to and over 50lbs.
• Endurance to work long hours, night shift, holidays and weekends.
• Work well as part of a team,
• Be able to meet to tight deadlines.
• High school diploma/certificate.
• Previous experience would be an asset.
• Valid Food Handler’s Permit
• Forklift operation experience would be an asset.
• Knowledge of Bureau of Standards regulations, HACCP and AEO is an asset.

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Plant Attendant (Montego Bay, Jamaica) - Caribbean Producers Jamaica Ltd.

GENERAL:

• To report for duty promptly daily, wearing the correct uniform.
• To maintain the highest standard of cleanliness, hygiene and personal appearance at all times.
• To hand in all lost and found items to your immediate supervisor.
• To be familiar with and abide by all the rules and regulations detailed in the employee’s handbook.
• To attend any training courses that the company may deem fit.
• To foster good relationship with all staff and management.

PRODUCTION/PACKAGING:

• Ensure plant floor is hosed down and kept clean, and proper sanitation practices adhered to during the production process.
• Wash tanks and other equipment according to documented procedures.
• Assist in preparation of ingredients for production. This includes checking water quality, weighing and measuring ingredients, verifying weights and measurements, etc.
• Make and label boxes.
• Operate filling equipment (bagging and bottling), pack boxes.
• Pack pallets and transfer to warehouse.

FORKLIFT:

• Operate forklift with permission from Plant Manager.
• Assist in the loading of finished goods for transfer to main warehouse.
• Assist in the off-loading of containers when necessary.

WAREHOUSING:

• Ensure that all goods are correctly stacked in their respective places for easy retrieval.
• Ensure that goods are properly packed on pallets to prevent accidents.
• Ensure that garbage receptacles are always lined and covered, and the bins emptied as often as necessary.
• Report to supervisor any damaged or broken equipment or items of stock that you may notice during the course of duty.

MISCELLANOUS:

• Assist in the weekly deep cleaning of production area and equipment.
• Assist in stock taking exercise.
• Any other duties as assigned.

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Janitor (Kingston, Jamaica) - Caribbean Producers Jamaica (CPJ)

 

Job Description: Janitor
Employment type: Full-time
Minimum Experience: Entry Level

Department: CPJ Market Kingston

Location: Kingston, Jamaica

Summary: The Janitor performs assigned/scheduled janitorial and cleaning work. He/she is responsible for maintaining premises and assigned work areas and ensures they are kept in a clean and orderly condition.

Duties and Responsibilities:

• Performs heavy cleaning duties, such as cleaning floors, washing walls and glass, and removing rubbish.
• Cleans building floors by sweeping, mopping, scrubbing, or vacuuming them.
• Strips, seals, and polishes floors.
• Cleans spills and other hazards using sponges and squeegees.
• Cleans and polishes furniture and fixtures.
• Cleans warehouse bathrooms and stocks them with soap, toilet paper, and other required supplies.
• Cleans windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
• Dusts walls, machines and equipment.
• Removes cobwebs from warehouse bathrooms and changing rooms ceilings.
• May operate power cleaning tools (i.e. floor scrubber, buffers).
• Follows procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
• Effectively completes all other activities as delegated by the supervising authorities.

Skills and Specifications

• Follows quality control standards, safety regulations and standard operational methods.
• Flexible and willing to work hours and days based on the demands of the job (e.g. early mornings, evenings and weekend days).
• Should be detailed oriented, reliable and able to handle stressful situations.
• Must be able to push, pull, lift, and carry 50 pounds.
• Must be able to walk or stand for extended periods.
• This role will require bending, stooping, twisting and some overhead lifting of various weights.
• This role requires repetitive motion of the hands, fingers, and wrists.
• Ability to work within Company Policies.
• Effectively completes all other activities as delegated by the supervising authorities.

Required Qualifications

• At least High school graduate and a minimum of 1-year related experience.

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Retail Store Merchandiser (Kingston, Jamaica) - Caribbean Producers Jamaica (CPJ)

 

JOB TITLE: RETAIL STORE MERCHANDISER-KNG
DEPARTMENT: REV-CPJ MARKET KIN

EMPLOYMENT TYPE: FULL-TIME

MINIMUM EXPERIENCE: ENTRY LEVEL

LOCATION: KINGSTON, JAMAICA

Duties and Responsibilities:

• Stock shelves, counters, tables & refrigerators with the product, to promote sales
• Ensure all shelves & bottles are properly dusted and cleaned to reflect the brands’ image
• Ensure the appropriate prices and bar codes are affixed to products/bottles
• Inspect products for expiration dates
• Transfers product, from the main warehouse and ensure that all requisite transfers correspond with what is posted to the system
• Facilitate customers concerns, regarding the location of the product, price, and use of merchandise
• Inspects merchandise prior to wrapping to see that it is in satisfactory condition and verifies items with invoiced quantity for all purchases
• Pick items for presales deliveries and ensure that items are handed over to the main warehouse and the log sheet signed by a Warehouse Supervisor/Manager
• Give feedback to Store Cashier and Manager as to customer queries and concerns
• Report items to be written off to the Supervisor

Education and Requirements:

• Five (5) CXC’s including Mathematics and English
• Must possess a valid Food Handler’s Permit
• Must attend all inventory counts
• Must attend meetings/training as requested
• Ability to work, weekends and public holidays as required.
• Excellent Customer Service Skills
• Excellent Teamworking skills
• Excellent communication skills
• Excellent interpersonal skills

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Beverage Technician (Kingston, Jamaica) - Caribbean Producers Jamaica

 

REV-TECHNICAL SERVICES · KINGSTON, KINGSTON

Main Purpose of Job:

The Beverage Technician reports to the Beverage Systems Manager. He/ she is responsible for providing preventative maintenance, service and repair of commercial refrigeration system/equipment, cooking, beverage and other kitchen equipment used in restaurants, hotels, schools etc. The Beverage Technician is responsible for providing excellent customer service to our existing clients while developing additional sales opportunities.

Duties and responsibilities may include:

• Performs troubleshooting, repair, and preventative maintenance on commercial foodservice equipment including, but not limited to those used for refrigeration, cooking and beverage, etc.
• Interacts positively with internal and external customers, builds relationships, meets and exceeds customer requirements.
• Builds strong customer relationships and an understanding of new and existing customer needs/expectations.
• Promotes CPJ products and maintenance programs.
• Attends appropriate job-related technical training sessions.
• Obtains additional licenses and certifications as appropriate.
• Provide necessary equipment usage and handling procedure to customers at least twice yearly
• Effectively completes all other activities as delegated by the supervising authorities.

Skills and Specifications

• Experience in handling technical parts and equipment.
• Demonstrates effective troubleshooting and problem-solving skills.
• Effectively manages time and resources to control costs, enhance efficiencies, and meet commitments.
• Should be competitive, energetic, possess excellent work ethic, outstanding communication skills and an outgoing personality.
• Ability to understand and practice principles of good customer service.
• Results oriented individual with excellent planning and organizing skills.
• Should be detailed oriented, reliable and able to handle stressful situations.
• Ability to carry out varied levels of manual handling operations.
• Ability to work with little or no supervision.
• Flexible and willing to work hours and days based on the demands of the job (e.g. early mornings, evenings, and weekend days).
• Willingness and ability to be involved with the emergency/on-call situations to include nights, weekends and holidays.
• Flexible to travel for work
• Ability to work within Company Policies.

Required Qualifications

• Tertiary level qualification with the relevant technical training, licenses, and/or certifications.
• Commercial refrigeration, Electrical certification and commercial cooking equipment repair experience would be an asset.
• A minimum of 4-year service industry experience – refrigeration, electrical, appliance repair and kitchen equipment.
• Valid driver’s license

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Quality Assurance Lab Technician (Montego Bay, St. James, Jamaica) - Caribbean Producers Jamaica

MEAT PLANT- QUALITY ·

MONTEGO BAY, ST JAMES

Summary:

The Quality Assurance Lab Technician is responsible for ensuring that CPJ’s products consistently meet agreed standards through consistent implementation and monitoring of required parameters, and effective food safety and quality management systems.

Duties & Responsibilities:

• Assist the QA Manager in the development, implementation and maintenance of the company’s food safety and quality management systems (FSQMS), inclusive of the Prerequisite Programme and Hazard Analysis Critical Control Points (HACCP) system in the food manufacturing, handling, storage and distribution facilities.
• Assist in improving and driving corporate food safety culture.
• Ensure that all food products processed conform to public safety regulations and standards established by local and foreign regulatory bodies e.g. Bureau of Standards, Jamaica, US FDA/ FSMA, United Sates Department of Agriculture (USDA), among others.
• Inspect and record all pertinent information relevant to the receipt of all raw materials/ingredients.
• Monitor food production facility temperature and calibrate equipment (e.g., thermometer, pH meter)
• Ensure that all Meat Plant quality checks are undertaken and documented and, assist in resolving quality issues which may arise.
• Review all product and product information to ensure accuracy in labeling and packaging.
• Work closely with the Meat Plant Production team to ensure compliance with product specification and regulatory requirements.
• Conduct sensory analysis on finished products.
• Collect samples for external and/or internal microbiological analyses, sample retention and shelf-life assessment.
• Conduct chemical tests (e.g. salinity, pH, fat analysis, residual chlorine) and microbiological testing, as required.
• Assist in maintaining the microbiology laboratory facilities and equipment in good condition.
• Support, maintain and conduct sanitation verification checks such as ATP and environmental monitoring programme to ensure acceptable food safety standards of the plant. Identify and investigate areas of concern and communicate information to all levels of staff. Identify continuous improvement measures and work with the Quality Assurance and Production teams towards continuous improvement.
• Ensure proper documentation of all non-conformances to CPJ’s FSQMS and the subsequent corrective actions.
• Ensure compliance to all established SOPs, food safety requirements, good manufacturing practices, and sanitation requirements in accordance with CPJ’s FSQMS.
• Conduct GMP inspections, and where possible, assist with internal audits and supplier audits as per the company’s internal audit schedule.
• Assist in overseeing the use and replenishment of sanitation supplies and personal protective equipment (PPE).
• Actively participate in product research and development.

1.1 General Responsibilities:

• To implement any activity, process or strategy that will improve the competitive advantage of the company, in consultation with the Food Safety, Quality and Sustainability Committee.
• Ensuring the maintenance of the good name and reputation of Caribbean Producers Jamaica Ltd. in general through the demonstration and practice of the highest standards of ethical conduct.
• To abide by the disciplinary code of the company.
• Any other duties as may be assigned.

Knowledge, Skills & Abilities:

• Well organized and methodical approach to work and the work environment.
• Capable of analytical/critical thinking
• Must be computer proficient including use of Microsoft platform (Word, Excel, PowerPoint, etc.)
• Good decision making, planning and problem-solving skills
• Must display initiative and ability to work independently
• Should possess good written and verbal communication skills
• Ability to develop and maintain good relationships with colleagues, staff and customers
• Excellent time management skills and ability to multi-task
• Ability to work flexible hours as the needs of the service dictate, including out of normal hours as required
• Ability to work in a fast-paced environment whilst adhering to basic occupational health and safety guidelines
• Ability to work within Company Policies

Education & Experience:

• At least a Bachelor of Science Degree in a Technical Discipline (Microbiology, Food Science, Chemistry, etc.) or equivalent qualifications
• At least 2 years’ experience in a food processing industry in a similar capacity
• A good knowledge of microorganisms in foods and ability to apply such knowledge towards food safety and quality of products.
• Food safety (e.g. HACCP) and quality (e.g. ISO) certification are desirable
• Knowledge and understanding of relevant Health and Safety Regulations
• A current Food Handler’s Permit

Performance Criteria:
The job is satisfactorily performed when the expected efforts have been employed to facilitate:

• Meeting quality objectives and functions of the company to ensure compliance with all Company, regulatory, and industry-related food safety and quality standards in existence and those being implemented by the Company’s Quality Assurance Department.
• The development, implementation and maintenance of the company’s food safety and quality management system, inclusive of the Prerequisite Programmes and Hazard Analysis Critical Control Points (HACCP) System.
• Obtaining international certification (e.g. SQF) for the company’s food safety and quality management system in all food manufacturing, handling, storage and distribution facilities.
• The existence of a good food safety and quality culture in the organization.

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Retail Store Manager (Kingston, Jamaica) - Caribbean Producers Jamaica Ltd.

The Manager for the Kingston retail store is responsible for all aspects of the Kingston store, as well as the CPJMARKET.COM website function of retail sales. The Manager has the leadership and developmental responsibility for the Kingston retail store, including training, coaching and service measurements. The Manager will ensure all focus is on the customer experience and satisfaction through fulfilment of orders both in-store and online.

Duties and Responsibilities:

• Maintain appearance of store as well as the quality and variety of the product offerings of the store.
• Ensure store is fully stocked and displays are appealing. Ensure products are properly stored and rotated to maintain high merchandising standards.
• Interact with customers both online and in store and build relationships with them while ensuring their needs are being met.
• Ensure an in person and online exceptional customer experience.
• Coach and support team members to help them meet departmental goals. By implementing performance plans and ensuring that development activities are completed.
• Become an expert in Expedite retail store software and Microsoft Dynamics GP. Ensure that retail customer service is enhanced through the building of customer base in Expedite data base.
• Become an expert in back end of CPJMARKET.COM website. Work with IT & Pricing Analyst to ensure all products listed are reflecting accurate stock and pricing information.
• Detect and correct pricing anomalies on both website and in store.
• Coach and support team in solving difficult problems that affects customer experience.
• Keep records and documentation of customer interactions.
• Work with Finance to create monthly and quarterly store sales reports for both store and online sales to determine whether KPIs are being met and where there is room for improvement.
• Ensure there is adequate coverage for all customer service functions of the store, including maintenance of Customer Base, CRM, Web Order Management, Web Inquiries, Complaint Handling.
• Participate in departmental meetings to ensure the team is knowledgeable about the current issues/tasks within the department and create harmonious working environment.
• Be the liaison person within the various departments, as it relates to matters affecting the store customer.
• Conduct Inventory Audits and develop a cycle count plan, working with Inventory Control to ensure shrink is minimal and inventory is accurately reflected in system. Investigate and explain all discrepancies or variances from audits of inventory.
• Ensure accurate and timely transfers of inventory to KR from MMDC.
• Create pricing activities including price changes as required to sell product before expiration date with signage.
• Execute daily opening and closing procedures per established security guidelines e.g. closing cash pans, and opening and closing entrances and exits. Troubleshoot any issues with daily close out and sales analysis.
• Make sure delivery service for online orders is effective and timely, ensuring customer satisfaction.
• Conduct regular planning and reviews on store promotions and initiatives with management team.
• Process time and attendance records for payroll purposes.
• Conduct performance and disciplinary discussions in the Senior Manager’s absence.
• Prepare and transmits the daily bookkeeping, invoicing, and requisitions information.
• Complete daily banking activities in line with CPJ ‘s operational standards
• Creates and distributes rosters to ensure coverage of staff to effectively meet operational demands.

1.2 General Responsibilities:

• Have and maintain knowledge of company products and procedures.
• To implement any activity, process or strategy that will improve the competitive advantage of the store, in consultation with the Operations Manager- Retail Stores
• Ensuring the maintenance of the good name and reputation of Caribbean Producers Jamaica Ltd. in general through the demonstration and practice of the highest standards of ethical conduct.
• To abide by the disciplinary code of the company.
• Any other duties as may be assigned.

Knowledge, Skills & Abilities:

• Strong verbal and written communication skills.
• Ability to work effectively with diverse groups of associates and customers ranging from entry level to executive level positions.
• Demonstrated leadership and the ability to develop positive interdepartmental relationships.
• Proficient in Microsoft Word, Excel, and Power point.
• Ability to work with multiple departments including but not limited to Sales, Marketing, Distribution, Operations, Accounting, Purchasing, Inventory, R & D Quality Assurance, and IT, both internally and externally.
• Ability to manage multiple tasks, often with competing deadlines.
• Strong problem solving and collaboration skills
• Ability to prioritize projects and clearly communicate direction internally and externally.

Education & Experience:

• At least 5 years’ experience in a retail and consumer trade.
• Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite, Microsoft Dynamics GP, Expedite POS, and Salespad CRM.

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Point-of-Sale Receptionist (Relief) | St. Ann, Jamaica | Caribbean Producers Jamaica Ltd.

POINT-OF-SALE RECEPTIONIST (Relief)

REV-CPJ MARKET DRAX HALL · ST. ANN, JAMAICA

Summary:
The POS Receptionist reports to directly to the Retail Operations Manager and is responsible for processing the sale of merchandise in the CPJ Retail Store. The incumbent is also responsible for the managing and tracking inventory. He/She must demonstrate experience and skills in providing excellent customer service, within a fast-paced environment.

Duties and responsibilities may include:

• Collect cash, checks, and credit card payments from customers
• Effectively operates a cash register to compute and record total daily sales.
• Make change accurately and efficiently
• Maintain cash control over register drawer and verify amounts are correct
• Inspects merchandise prior to packaging to see that it is in satisfactory condition and verifies items with invoiced quantity for all purchases.
• Consistently reviews price sheets to note price changes and sale items.
• Verifies all transfers are posted daily to the system.
• Ensures the processing of goods returned and subsequent credits.
• Checks and ensures that the lights are switched off.
• Participates in all inventory counts.
• Effectively completes all other activities as delegated by the supervising authorities including managing shelves and tracking inventory.

Skills and Education Qualifications

• Self-motivated with the proven ability prioritize and work independently with minimal supervision
• Ability to develop and maintain good relationships with employees and customers.
• Ability to display a professional attitude at all times.
• Should possess good written and verbal communication skills.
• Well organized and methodical approach to work and the work environment.
• Ability to work flexible hours as the needs of the service dictate, including out of normal hours as required.
• Ability to work within Company Policies.
• An understanding of the principles of good customer service.
• Knowledge and understanding of Health and Safety Regulation.
• Strong counting and calculation skills are required.
• Strong analytical and mathematical skills are required.
• Should have at least 1 year experience in the field.
• Must be comfortable with working in a retail environment, and understands basic business processes and procedures
• Valid Food Handlers Permit.

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Account Receivables Clerk (Kingston, Jamaica) - Caribbean Producers Jamaica

 

Summary:

The Accounts Receivable Clerk reports to the Credit Manager. He /she is responsible for providing financial, administrative, and clerical services which contribute to the accurate financial and administrative operations of CPJ. The Accounts Receivable Clerk must comply with established policies and procedures.

Duties and responsibilities may include:

• Processes daily lodgements for CPJ Kingston Market and Deli.
• Analyzes and enters daily sales figures and payments into Great Plains Software.
• Liaises with Inventory Control/ Market personnel regarding issues between RMS and GP.
• Analyzes daily drops and resolves any discrepancies.
• Process and analyse all good returns, debit and credit notes for KR Market.
• Assist with correspondence to customers, including statement etc.
• Updates and maintains new customer database.
• Maintains and analyzes In-house charges and do follow up to ensure collection within prescribed period.
• Follows CPJ’s established procedures to complete tasks in a timely manner.
• Effectively completes all other activities as delegated by the supervising authorities.

Skills and Specifications

• Well organised, detailed oriented and methodical approach to work and its environment.
• Ability to work under pressure with minimal supervision.
• Strong analytical skills.
• Ability to use computer-based systems, fax machines, scanners, copiers, printing devices, email, word-processors, and other business machines.
• Knowledgeable about commonly used concepts, practices, and procedures within the field.
• Ability to work within the Company Policies.
• Exceptional written, oral, interpersonal, and presentation skills.

Required Qualifications

• Accounting background with CAT Level III or ACCA level I or bachelor’s degree -Finance or Accounting.
• At least one (1) year related experience, preferably in the Hospitality Industry or related area.
• Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite, Microsoft Dynamics GP.

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Brand Associate - Foods (Montego Bay, Jamaica) - Caribbean Producers Jamaica

 Summary:

The Brand Associate- FOODS reports directly to the Commercial Manager- FOODS. The following skills and characteristics are required to fulfill this role: dependability, flexibility, strong organizational qualities, and timeliness.

Duties & Responsibilities:

• Executing brand plans which have been approved by suppliers and senior management.
• Creating and managing market audits based on CPJ categories on a monthly basis.
• Managing relationships with external customers via programming execution based on brand plans.
• Ensuring CPJ’s visibility in the retail trade and on premise - gondolas, POS etc.
• Generating monthly depletions sales reports for vendors and internal analysis.
• Using findings used to develop promotions and marketing campaigns.
• POS Management, which involves gathering information and actively managing all POS materials. Tracking usage and movements between CPJ locations. Also responsible for using in promotions and development of new materials.
• Vendor Communication – Aiding in all vendors visits inclusive of trade visits, presentations, brand development, providing any reports and depletion analysis.
• Retail outlook and Market Research – Actively assessing different market segments for Foods, both in categories that CPJ brands exist and areas we are looking to penetrate. Providing feedback to management regarding threats and opportunities.
• Brand Management –managing promotions, sales and marketing for assigned Foods brands. This involves budget building, POS management, event coordination and active communication with vendor.
• Brand Ambassador training and the development of sales and communication skills for all Foods Ambassadors.
• Cheque Requests & Payments –processing of payments from the Foods Categories. This involves creating a cheque request, acquiring signatures of approval, collating with all relevant budgets, and submitting to accounts with appropriate transfer documents.
• Effectively completes all other activities as delegated by the supervising authorities.

Education & Experience:

• The successful candidate must be a detail-oriented university graduate with a bachelor’s degree in marketing, advertising, or public relations.
• At least one-year related experience in the field.
• Must own a reliable motor vehicle.
• Minimum 2 years’ experience in a similar capacity.
• Experience in FMCG would be an asset.
• Ability to meet deadlines and exercise good time management skills.
• Excellent interpersonal skills and ability to work well with all levels of staff.
• Flexible and willing to work hours and days based on the demands of the job (e.g. early mornings, evenings and weekend days).
• Flexible to travel for work as required.
• Advanced computing knowledge especially Microsoft Office suite.
• Creative and innovative thinking along with well-developed negotiating skills.

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Chef De Partie (Montego Bay Jamaica) - Caribbean Producers Jamaica

 SUMMARY:

The Chef De Partie reports directly to the Industrial Relations and Welfare Specialist and is responsible for day-to-day culinary operation of the Staff Canteen. Functions include maintaining food safety and quality standards, menu creation, and inventory management.

Duties and responsibilities may include:

• Manage all activities in the kitchen, including food preparation and production, and management and training of kitchen staff.
• Ensure efficient, cost-effective operation and profitability of food production.
• Supervise and inspect all preparation and cooking equipment on a regular basis to ensure that they are kept clean, sanitary, and in perfect operating order. Report any defects to the Maintenance Department.
• Ensure that food products, presentation, and plating are of the highest quality, and are prepared to serve in a timely manner.
• Ensures that all foods prepared conform to CPJ standards and Public Safety Regulations.
• Assume the role as Team lead in his or her absence.
• Create delectable meal plans and share with Team Lead on a weekly basis.
• Assure kitchen personnel is trained in best practices as it relates to cleanliness and sanitation practices.

Skills and Specifications

• At least a formal culinary training or an Associate Degree in Hospitality, Food and Beverage Management.
• Self-motivated with the proven ability prioritize and work independently.
• Must possess the ability to plan, organize, supervise, inspect, and evaluate work of subordinates.
• Must possess the ability to maintain a productive working relationship with other departments.
• Should possess good written and verbal communication skills.
• Ability to work flexible hours as the needs of the service dictate, including out of normal hours as required.
• Minimum 2-5 years related work experience.
• Effectively completes all other activities as delegated by the supervising authorities.
• An understanding of the principles of good customer service.
• Knowledge and understanding of Health and Safety Regulation
• Culinary Arts or its equivalent training, licenses, and/or certifications
• Valid Food Handlers Permit

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Receptionist & HR Coodinator (Montego Bay, Jamaica) - Caribbean Producers Jamaica (CPJ)

Summary:

As the Receptionist and HR Coordinator, you will be the first point of contact for visitors and employees, providing exceptional customer service and administrative support. In addition to managing the reception area, you will assist with various HR functions, including personnel file audit, scanning, coordinating HR activities, managing charity donations, corporate social responsibility initiatives, and HR projects. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Desired Competencies

1. Professionalism: Strong related background and working experience with multiple personalities and socio-economic backgrounds. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
2. Teamwork – Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Key Responsibilities:

1. Reception and Front Desk Management

• Greet and welcome visitors, employees, and vendors with professionalism and courtesy.
• Answer and direct phone calls, taking messages and handling inquiries promptly and efficiently.
• Manage the reception area, ensuring cleanliness and organization at all times.
• Manage tea station ensuring that items are replenished by collaborating with the Welfare Specialist.
• Coordinate the refill process of the water cooler by collaborating with Office Attendant.
• Receive and distribute mail and packages, and coordinate courier services as needed.
• Maintain temporary IDs logs and issue temporary ID badges as required.
• Maintain temporary staff/intern timesheets as required.
• Receives, logs and disburse cheques as required.
• Maintains and updated CPJ in house phone directory on a monthly basis or as needed.
• Maintain the cubbyhole containing various documents, keeping all sections updated

2. HR Coordination and Support

• Assist with HR functions, including personnel file audit, scanning, and data entry.
• Scanning and digitization - preparing records for digitization; separating a variety of records
• Coordinate HR activities such as employee orientations and onboarding.
• Assist with recruitment processes to scheduling interviews, collect and vet all new hire documents, issue new hire packages and examine all policies received to ensure they are properly completed.
• Maintain HR records and databases, ensuring accuracy and confidentiality.
• Support HR projects and initiatives, providing administrative assistance and coordination as needed.
• Act as HR Representative for Category Management, Auxiliary, IT, Procurement, Quality Assurance departments

3. Charity Donations and Corporate Social Responsibility (CSR)

• Manage all charity donations and CSR initiatives, including organizing fundraising events and volunteer activities.
• Coordinate with internal stakeholders to identify opportunities for community engagement and philanthropic efforts.
• Maintain records and budget of charitable contributions and CSR activities and prepare reports as needed.
• Share all companywide initiatives with employees and solicit volunteers.
• Manage the registration and payment process for all companywide initiatives.

4. Administrative Support

• Provide general administrative support to the HR department, including filing, copying, and scanning documents.
• Prepare and distribute HR-related correspondence, such as offer letters, employment contracts, and HR policies.
• Assist with scheduling meetings, booking conference rooms, and preparing meeting materials.
• Handle confidential information with discretion and professionalism.

Desired Qualifications & Attributes

• Proficiency in MS Office applications (Word, Excel, Outlook) and HRIS systems.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Flexibility to adapt to changing priorities and work independently or as part of a team.
• Minimum - Associate degree in Business Administration or its equivalent.
• Minimum 2 years’ experience in a Customer Service/ HR office environment .
• Must be confidential
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Computer and internet savvy
• Should possess good written and verbal communication skills.
• General administrative and clerical support
• Knowledge of customer service principles and practices
• Should be meticulous, reliable and able to handle stressful situations.
• Demonstrable integrity and respect for confidentiality.
• Detail-oriented and organizational nature
• Experience working with BambooHR a plus
• Ability to communicate effectively, to assess complex problems and to advise staff members
• Respect for and understanding of diversity (eg: race, gender, socio-economic background)
• Participate in training and development including Company required trainings

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EXECUTIVE ADMINISTRATIVE ASSISTANT (Montego Bay, Jamaica) - Caribbean Producers Jamaica Limited

 

Job Title: EXECUTIVE ADMINISTRATIVE ASSISTANT (C-suite)

Department: FIN-GENERAL ACCOUNTS

Location: MONTEGO BAY, ST JAMES

Accounts Receivables Clerk (Kingston, Jamaica) - Caribbean Producers Jamaica

 

Job Title: ACCOUNT RECEIVABLES CLERK

Department: FIN-ACCOUNTS RECEIVABLES

Location: KINGSTON, JAMAICA

Summary:
The Accounts Receivable Clerk reports to the Credit Manager. He /she is responsible for providing financial, administrative, and clerical services which contribute to the accurate financial and administrative operations of CPJ. The Accounts Receivable Clerk must comply with established policies and procedures.

Retail Store Manager (Kingston, Jamaica) - Caribbean Producers Jamaica

Job Title: RETAIL STORE MANAGER (Kingston)

Department: REV- CPJ MARKET MBJ

Location: KINGSTON, JAMAICA

The Manager for the Kingston retail store is responsible for all aspects of the Kingston store, as well as the CPJMARKET.COM website function of retail sales. The Manager has the leadership and developmental responsibility for the Kingston retail store, including training, coaching and service measurements. The Manager will ensure all focus is on the customer experience and satisfaction through fulfillment of orders both in-store and online.

Brand Ambassador (Kingston, Montego Bay) - Caribbean Producers Jamaica

Job Title: BRAND AMBASSADOR

Department: MARKETING

Locations: KINGSTON/MONTEGO BAY, N/A

Main Purpose of Job:

The Brand Ambassador reports directly to the Marketing Manager. This role entails the Brand Ambassadors use of various marketing strategies namely Direct Marketing and Word-of- Mouth for relationship and brand building purposes. This role aims to maintain consistent presence in the retail space, to inform, educate, promote, build relationships, and ultimately increase sales of CPJ related products. Additionally, ambassadors operate as another set of eyes and ears on the ground. This allows the marketing team more flexibility as they get timely feedback on competitive activities not limited to promotions and pricing.

Brand Associate (Montego Bay, Jamaica) - Caribbean Producers Jamaica (CPJ)

The Brand Associate - Spirits & Beverages reports directly to the Brand Manager – Remy Cointreau, Bacardi & Seagrams. The following skills and characteristics are required to fulfill this role: dependability, flexibility, strong organizational qualities, and timeliness.

Location: Montego Bay, St. James, Jamaica

Department: Marketing

Employment Type: Full-time

Duties & Responsibilities:

• Executing brand plans which have been approved by suppliers and senior management.
• Creating and managing market audits based on CPJ categories on a monthly basis.
• Managing relationships with external customers via programming execution based on brand plans.
• Ensuring CPJ’s visibility in the retail trade and on premise - gondolas, POS, menu listings, programs in accounts etc.
• Generating Monthly depletions sales reports for vendors and internal analysis.
• Using findings used to develop promotions and marketing campaigns.
• POS Management, which involves gathering information and actively managing all POS materials. Tracking usage and movements between CPJ locations. Also responsible for using in promotions and development of new materials.
• Vendor Communication – Aiding in all vendors visits inclusive of trade visits, presentations, brand development, providing any reports and depletion analysis.
• Retail outlook and Market Research – Actively assessing different market segments for beverages, both in categories that CPJ brands exist and areas we are looking to penetrate. Providing feedback to management regarding threats and opportunities.
• Brand Management –managing promotions, sales and marketing for assigned Beverage brands. This involves budget building, POS management, event coordination and active communication with vendor.
• Brand Ambassador training and the development of sales and communication skills for all Beverages Ambassadors.
• Trade Development- including but not limited to trade audits as well as maintenance of distribution trackers.
• Cheque Requests & Payments –processing of payments from the Beverages Categories. This involves creating a cheque request, acquiring signatures of approval, collating with all relevant budgets, and submitting to accounts with appropriate transfer documents.
• Effectively completes all other activities as delegated by the supervising authorities.

Education & Experience:

• The successful candidate must be a detail-oriented university graduate with a Bachelor’s Degree in Marketing, Advertising or Public Relations.
• At least one year related experience in the field.
• Must own a reliable motor vehicle.
• Minimum 2 years’ experience in a similar capacity.
• Experience in FMCG would be an asset.
• Ability to meet deadlines and exercise good time management skills.
• Excellent interpersonal skills and ability to work well with all levels of staff.
• Flexible and willing to work hours and days based on the demands of the job (e.g. early mornings, evenings and weekend days).
• Flexible to travel for work as required.
• Advanced computing knowledge especially Microsoft Office suite.
• Creative and innovative thinking along with well-developed negotiating skills.

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