Customer Care Team Leader (Kingston, Jamaica) - Digicel

 

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.

Visit www.digicelgroup.com for more.

Job Profile: Customer Care Team Lead

Telesales Agent 1 - Kingston, Jamaica - DIGICEL

Primary objective of the job:

To maximize sales, revenue and subscriber growth opportunities via outbound calls, through the signing up of new customers and upselling to existing. 

Main Duties and Responsibilities:

Signup customers:

• Position the value of Digicel + and LTE to new customers in order for them to apply for service.
• Upsell existing customers with additional product and services that will enhance their experience on Digicel + and LTE to improve retention.
• Escalate problems according to the query resolution procedure dictated by the Customer Care Centre

Add value to each customers’ experience:

• Retain or re-establish relationships with customers by rapport building
• Anticipating future need for assistance and providing for customers’ unspoken need

Adjustments:

• Modify/adjust packages as per customers’ request.
• Assist the process for installs, reconnections, change of services, trouble calls and special request orders into system.

Documentation of customer request:

• Detailing each customer’s request / application for service ensuring that application process is seamless and in keeping with the Service Level Agreement.
• Schedule and follow up customer’s orders

Academic qualifications and experience required for job:

• Minimum of five (5) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and a numerical subject (Accounts, Mathematics or Physics)
• Certification in Customer Service or a related discipline is an asset
• Certification in Sales 
• At least six (6) months extensive sales experience in ICT, Telecoms or BPO

Knowledge, Skills and Abilities required:

• Selling or Influencing Others
• Microsoft Office Suite
• Excellent oral and written communication skills
• Excellent interpersonal skills
• Excellent telephone techniques
• Time management skills
• Ability to work well under pressure
• Telecoms experience
• Motivated to perform a repetitive act
• Results/Target driven 

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Telesales Executive (Kingston, Jamaica) - Digicel Jamaica

 About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.


With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.

Visit www.digicelgroup.com for more.

Job Title: Telesales Executive

Graphic Artist (Kingston, Jamaica) - Digicel Jamaica

 

About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more.

Job Profile: Graphic Artist

DIGICEL SUMMER INTERNSHIP 2024 (Jamaica, W.I.)

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.

Visit www.digicelgroup.com for more.

Role: Digicel Internship Programme

Service Delivery Agent (Kingston, Jamaica) - Digicel

 

Job Profile: Service Delivery Agent

Primary Objective:

To process all service requests using information from various sources, ensuring accuracy and completion.
Accurately process service applications for all DIGICEL H&E customers and make any updates/changes, discounts, costs, to customer records when required on the related systems, e.g. TCRM.
Provide support to internal support teams as it relates to customer queries and service requests within given guidelines

Main Duties and Responsible:

• Ensure accurate and timely provisioning, maintenance and updates of all customer accounts
• Action outstanding service requests for all DIGICEL customers that are submitted on POS/Remote Authorization via the Channel Partners
• Contact customers to discuss/clarify request for services and manage email and fax requests by processing.
• Answer and provide support to the Toll Free/Symposium telephone line for dealers and Dispatch Team as per agreed SLA
• Liaise with Sales Representatives and Account Managers, to validate, assess and analyze service requests and where necessary make amendments to service requests.
• Acknowledge receipt of orders by way of return call or email to customer/Account Manager.
• Perform any other job related duties that may be required

Academic qualifications and experience required:

• Five (5) CXC or GCE Subjects (inclusive of English and Mathematics or an equivalent numeric qualification).
• At least six (6) months working experience in a customer service environment.
• Knowledge of Microsoft applications; Word, PowerPoint, Office Outlook, and Excel

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Graphic Designer (Kingston, Jamaica) - Digicel

Main objectives of the job:

• Ideate and create compelling digital design solutions for internal and external clientele
• Collaborate with executives and employees across the group on creative projects and campaigns
• Uphold the organizations standards, processes, and protocols
• Stay on top of current global trends

Main Duties and Responsibilities:

• Study design briefs and determine requirements
• Conceptualize visuals and digital solutions based on requirements
• Prepare rough drafts and present ideas
• Work with copywriters and creative director to produce final designs
• Test graphics across various media
• Ensure final graphics and layouts are visually appealing and on-brand

Academic Qualifications and Experience Required:

• Bachelor’s degree in Graphic Design or related field
• Proven experience with the Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro)
• Proficient in video editing and motion design
• Minimum 6 years of experience in graphic and motion design
• Portfolio required
• Strong written and verbal communication skills
• Strong knowledge of Microsoft Office Suite (Word, Excel and PowerPoint)

Functional Skills:

• Excellent computer knowledge of both MAC and PC environments
• Team Player
• Ability to work independently and complete assigned tasks within identified time frames
• Organized, dependable and detail-oriented
• Able to work well under pressure
• Quick Learner and Efficient
• Strong time management skills

DISCLAIMER:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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Direct Sales Agent (Montego Bay, Jamaica) - Digicel

Summary/Objectives
Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers.

Main Duties and Responsibilities:

• Make visits to households in assigned region to promote and sell products and services
• Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments
• Maintain and account for stock of devices and cash collected during sales visits
• Accurately record prospect info and maintain listing
• Accurately record/receipt customer orders and application forms
• Achieve sales objectives while providing the highest level of customer satisfaction
• Provide relevant responses to customers concerns, service requests based on actual facts related to the company’s products or services

Academic qualifications:

• Minimum of three (3) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and a numerical subject (Accounts, Mathematics or Physics), or four (4) CAPE Units, or an Associate Degree in IT, Computer Science or equivalent qualification
• Minimum requirement of intermediate computer skills

Functional Skills:

• Excellent interpersonal skills
• Excellent time management skills and ability to multi-task
• Excellent communication skills (verbal/ written)
• Flexible and quick-thinking
• Previous sales experience, with demonstrated success
• Sound knowledge of the Internet
• Must be customer oriented
• Ability to rapidly learn new tools and understand customers’ environments

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Direct Sales Agent - St. Elizabeth, Jamaica - Digicel

Direct Sales Agent - St. Elizabeth

Location: Mandeville, JM, 94103

Company: Digicel

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.
After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

Visit www.digicelgroup.com for more information.

 

Summary/Objectives
Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers

Main Duties and Responsibilities:

• Make visits to households in assigned region to promote and sell products and services
• Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments
• Maintain and account for stock of devices and cash collected during sales visits
• Accurately record prospect info and maintain listing
• Accurately record/receipt customer orders and application forms
• Achieve sales objectives while providing the highest level of customer satisfaction
• Provide relevant responses to customers concerns, service requests based on actual facts related to the company’s products or services

Academic qualifications:

• Minimum of three (3) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and a numerical subject (Accounts, Mathematics or Physics), or four (4) CAPE Units, or an Associate Degree in IT, Computer Science or equivalent qualification
• Minimum requirement of intermediate computer skills

Functional Skills:

• Excellent interpersonal skills
• Excellent time management skills and ability to multi-task
• Excellent communication skills (verbal/ written)
• Flexible and quick-thinking
• Previous sales experience, with demonstrated success
• Sound knowledge of the Internet 

• Must be customer oriented
• Ability to rapidly learn new tools and understand customers’ environments

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Direct Sales Agent (Kingston, Jamaica) - Digicel

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.

After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

Visit www.digicelgroup.com for more information.

Location: Kingston, JM, WI

Company: Digicel

JOB TITLE: Direct Sales Agent

REPORTS TO (TITLE): Direct Sales Team Leader

Primary Objective of the Job:

Selling products and services to new customers and up-selling and cross-selling to existing customers.

Main duties and responsibilities

• Make visits to households in assigned region to promote and sell Digicel’s Products services
• Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments.
• Maintain and account for stock of SIMs and cash collected during sales visits.
• Accurately record prospect info and maintain the listing.
• Accurately record/receipt customer orders and application forms.
• Achieve sales objectives while providing the highest level of customer satisfaction.
• Provide relevant responses to customers' concerns, service requests, products and service enquiries based on actual facts related to the company’s products or services.

Academic qualifications and experience required for job:

• Minimum 4 CXC/GCE O ‘levels (including Mathematics or English Language)
• Basic computer skills
• Previous sales experience, with demonstrated success, is an asset.
• Previous experience in a customer service environment is an asset.

Functional Skills

• Excellent interpersonal skills
• Excellent time management skills and ability to multi-task
• Excellent communication skills (verbal/ written)
• Flexible and quick-thinking
• Must be customer-oriented
• Ability to rapidly learn new tools and understand customers’ environments
• Candidates who own or have access to a reliable motor vehicle will have a distinct advantage

Working conditions

• Talking with customers of diverse personalities, social backgrounds and temperaments
• Required to work on weekends and public holidays
• Required to work long hours in order to meet the business objectives
• Required to travel out of town and overnight when necessary

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Retail Sales Agent (Kingston, Jamaica) - Digicel

 Company: Digicel

Primary objective of the job:

• Ensure that all sales targets are met through sales activities, from lead generation to close of sale.  Ensure that there is customer satisfaction and revenue generation in line with company vision and values.

Main Duties and Responsibilities:

• Engage with new and prospective customers to promote Digicel+ Home Services      
• and drive uptake. This includes participating in promotional activities.

 

• Daily interaction with competitor’s customers to persuade switch to Digicel’s network.

 

• Provide feedback on customer interactions and all sales completed

 

Academic qualifications and experience required for job:

• Minimum of five CXC subjects inclusive of a numeric subject
• Information Technology certification is an asset
• School Leavers Certificate
• Working knowledge of Microsoft Word, Excel and Power Point

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Customer Care Agent (Kingston, Jamaica) - Digicel

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.

After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

Learn more... 

Description: Customer Care Agent

Primary objective of the job:

To respond to customers’ queries and complaints via the (phone, email and webchat) providing clear and accurate information regarding company services, billing and retention.

 Main Duties and Responsibilities

Resolve/Respond to customers queries:

• On products and services, billing, general package information etc.
• Taking ownership of customer service issues to ensure resolution to the company’s standards.
• Add value to each customers’ experience:
• Retain or re-establish relationships with customers by building rapport
• Maximizing of revenue generating opportunities through up-selling to existing customers
• Documentation of customer queries:
• Record each customer’s query or concern and the resolution or recommendation provided

Adjustments:

• Activate/adjust accounts for customers on the subject service/credit extensions, reconnections, change of services, enabling/disabling subscriptions, upgrading/downgrading package etc.
• Assist the process for installation of new service.

Academic qualifications and experience required for job:

• Minimum 5 CAPE or GCE O’ Levels general proficiency passes (Grade I, II, III) or CAPE  (Grade I, II, III, IV, V) including English Language and Mathematics or a quantitative subject

Functional Skills:

• Excellent oral and written communication skills
• Excellent interpersonal skills
• Excellent telephone techniques
• Time management skills
• Ability to work well under pressure
• Telecoms experience
• Strong problem solving skills

Working Condition:

• 24/7 shift environment with scheduled tours based on the needs of the Call Center inclusive of Extra Time

APPLY TO DIGICEL

Direct Sales Agent (Kingston) - Digicel

 

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.

After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

Visit www.digicelgroup.com for more information.

Summary/Objectives

Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers

Main Duties and Responsibilities:

• Make visits to households in assigned region to promote and sell products and services
• Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments
• Maintain and account for stock of devices and cash collected during sales visits
• Accurately record prospect info and maintain listing
• Accurately record/receipt customer orders and application forms
• Achieve sales objectives while providing the highest level of customer satisfaction
• Provide relevant responses to customers concerns, service requests based on actual facts related to the company’s products or services

Academic qualifications:

• Minimum of five (5) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and a numerical subject (Accounts, Mathematics or Physics), or four (4) CAPE Units, or an Associate Degree in IT, Computer Science or equivalent qualification
• Minimum requirement of intermediate computer skills

Functional Skills:

• Excellent interpersonal skills
• Excellent time management skills and ability to multi-task
• Excellent communication skills (verbal/ written)
• Flexible and quick-thinking
• Previous sales experience, with demonstrated success
• Sound knowledge of the Internet 
• Must be customer oriented
• Ability to rapidly learn new tools and understand customers’ environments

 APPLY TO DIGICEL

Expense Analyst (Kingston) - Digicel

 

Primary objective of the job:

• Supports the Expenses process by reviewing expense reports, answering expense related queries and preparing expense related reports.

Main Duties and Responsibilities:

• Prepare P-card reconciliation reports
• Review and Audit Expense reports
• Support the P-card / T&E card administration process, where required
• Escalate key queries to Expenses Supervisor
• Assist with new process implementations
• Prepare accounting related-reports and spreadsheets as required

Academic qualifications and experience required:

• Bachelor degree in Finance or Accounting, or any other related field
• Two - Three (2-3) years relevant working experience
• Relevant experience in a Finance function
• Proficiency in using ERP systems and MS products, such as Excel and Word
• Self‑starter and organized
• Team player with good interpersonal skills.

 Functional skills and abilities:

• Strong fundamental knowledge of accounting and finance.
• Qualified team with Requisition to Payment skills and knowledge.
• Awareness of GAAP and IFRS guidelines and applicable accounts payable/general ledger systems and procedures.
• Ensure that "User Centricity" is at the centre of all interactions with suppliers and internal stakeholders

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

APPLY TO DIGICEL

Customer Service Supervisor (Kingston) - Digicel

 

About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of eight (8) apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.

 With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

 Visit www.digicelgroup.com for more.

Primary objective of the job:

• Overseeing customer service process
• Escalation process of open disputes

 Main Duties and Responsibilities:

• Manage the Customer Service teams in an organized and efficient manner to ensure compliance with relevant credit risk policies and procedures
• Manage customer relations to ensure all disputes and inquiries are handled and resolved within the terms of the SLA’s

 Academic qualifications and experience required:

• Bachelor degree desired
• Two - Three (2-3) years management working experience 
• Relevant experience in a customer service role
• Proficiency in using ERP systems and MS products, such as Excel and Word
• Excellent written and verbal communication skills

Functional skills and abilities:

• Appropriate skills and tools in place
• Specialized resource skill set with clear roles and responsibilities that provides focused services to group of countries/business units
• Clear escalation paths for issues and disputes

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

APPLY TO DIGICEL

Credit & Collections Agent (Kingston) - Digicel Group (Jamaica)

 Location: Kingston, JM, WI

Company: Digicel

About Digicel

 

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

 

Through its world-class LTE and fibre networks, together with its suite of eight (8) apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

 

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.

 

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

 

Visit www.digicelgroup.com for more.

 

 

Credit and Collection Agent

 

Main Duties and Responsibilites

 

An Exciting and challenging opportunity for an experienced professional who thrives in a fast pacing environment, likes the thrill of chase and enjoys interaction with multiple groups and does not stop until achieves tangible results. Collect outstanding debt from Digicel customers in a professional manner, reduce aging receivables based on set targets and maintain a clean ledger.

 

Key Objectives:

 

• Collect outstanding debt from Digicel customers in a professional manner by interacting with external and internal customers
• Reduce aging receivables based on set targets
• Maintain Clean ledger by addressing due outstanding and remove from Receivable ledgers.

 

Main accountabilities:

 

• Relationship Management: starts with internal stakeholders by building strong and effective relationships between the O2C team with the Sales teams - educating them on the need for risk management in the context of the Digicel business and achieving the right balance between making a sale and collecting the cash. Work closely with the Customer Service teams to ensure that improvement made (either driven by CS or O2C) are optimum for Digicel as a whole.  Maintain an extensive internal (e.g. with business units and shared service centre) and external relationship with corporate customers.

 

• Debtor management: Own the debtor’s ledger for the designated portfolio. Ensure that sound risk advice is in place, based on accurate assessments, is followed, taking into account both internal & external factors and objectives. Ensure that policy and procedures of Digicel are followed. Provide a real focus in ensuring that the debtors ledger is appropriately maintained - credits are applied, reconciliations are up to date and that write-offs/escheatment are part of the monthly cycle of activities. Ensure that the control framework is adhered to. Drive resolution of internal and externally raised issues and disputes relating to his/her portfolio. In short, Reduce aging Debt and maintain a clean Ledger based on given targets and drives for results.

 

• Reporting: Ensure adequate reporting is in place and in line with the supervisor’s guidelines to showcase the ledger activities and collection efforts.

 

• Collaboration & Teamwork: Be fully committed to the achievement of the finance objectives moving forward. Actively engage and partner with Sales, Customer/Account Support/Shared Service Centre to drive performance within the region, and align on common objectives and targets. Ensure that he/she performs against agreed objectives and targets.

 

• Connects Digicel to outside world: Regularly connects with customers to gather feedback on current activities and relationship with business. Uses knowledge and feedback from a customer perspective to improve the team’s service/ product. Encourages internal stakeholders to respond quickly to customer needs and concerns. 

 

• Builds Relationships: Establishes rapport with others on the team and across teams. Works effectively with others to get work done. Handles difficult situations, minimising conflict. Treats all individuals with respect.

 

 Qualifications, knowledge & experience:

 

• B.Sc. Degree or equivalent
• Basic knowledge of accounting
• Experience in working in a high paced collection environment /previous experience in utility industry is a plus
• Problem Solving Skills

 

Functional skills and abilities:

 

• Detailed and meticulous
• Proactive
• Target oriented
• Excellent analytical Skills
• Problem Solving Skills

 

 DISCLAIMER:

 

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

APPLY TO DIGICEL