We are seeking customer service agents for our company.
We are seeking customer service agents with a passion for excellence. Soft sales experience an asset.
Along with possessing strong problem-solving skills, the incumbent will have an empathetic disposition. The position is full-time, temporary with an opportunity for a permanent placement based on performance.
Essential Responsibilities:
- Provide impeccable customer service to all customers
- Answer any questions the customer may have about available products and services
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem.
- Ensure customer satisfaction
Desired Qualifications
- Call center or customer service experience preferred
- Sales experience an asset
- Basic knowledge of computer software and office systems
- Secondary Level Passes in Mathematics and English Language
- Flexibility to work different shifts (including evenings, weekends, or holidays)
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
- Excellent listening skills and an empathetic voice and manner
- Dedication to customer satisfaction
Location: 1 1/2 Oxford Road, Kingston
Email: jobsja@innovativevision.ca
State position you are applying for in email subject line.
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