Bilingual & Collections Agents (Kingston, Jamaica, W.I.) - Fusion BPO

Both Bilingual and Collections Agents must have at least two (2) years experience in Collections. Bilingual must be able to fluently speak Spanish and English and must be able to meet and exceed daily collections targets.

FUSION BPO SERVICES: 153 ORANGE STREET, KINGSTON

#BILINGUAL AGENTS (SPANISH AND ENGLISH)

#ENGLISH SPEAKING COLLECTIONS AGENTS #EXCELLENT RATES

BILINGUAL Team Lead Collections Requirements:

• Minimum of two (2) years COLLECTIONS experience.
• Must speak SPANISH AND ENGLISH FLUENTLY
• Excellent communication skills.
• Confidence and skillful negotiating skills.
• Computer literate.
• Excellent in Mircosoft Office
• Strong organizational skills

Collections Agent Requirements:

• Minimum of 2 years COLLECTIONS experience.
• Strong problem solving and analytical skills required
• Excellent communication skills.
• Confidence and skillful negotiating skills.
• Computer literate.
• Excellent in Microsoft Office
• Strong organizational skills.

Other Required Skills and Specialized Techniques:

• Find and contact clients to ask about their overdue payments
• Monitor accounts to identify outstanding debts
• Update account status records and collection efforts
• Excellent communication, interpersonal and team skills; Ability to work on own initiative.
• Ability to organize, multitask, prioritize and work under pressure
• Excellent organizing and time management skills
• Must be patient and polite, especially when dealing with difficult customers

Qualification and Experience

• Minimum of five (5) CXC’s including Math, and English
• Ability to work flexible hours and weekends
• Two (2) years experience working in the same capacity

Working Conditions

• Normal BPO environment

ADDRESS: 153 ORANGE STREET, KINGSTON

Shortlisted persons will be contacted

If selected, you will be required to have the original and copy of your:

• Resume
• ID
• TRN
• NIS
• Birth Paper
• Qualifications
• Pen

Email: jamrecruitment@fusionbposervices.com