Customer Service Associates (St. James, Jamaica) - Conduent Jamaica

  CUSTOMER SERVICE ASSOCIATES NEEDED FOR ROYAL CARIBBEAN CRUISE LINE

EXTENDED TRANSPORTATION TO WESTMORELAND AND TRELAWNY FOR LATE AND EARLY SHIFTS FROM CONDUENT SITE.

YOU ALSO GET THE OPPORTUNITY TO TOUR THE SHIP DURING TRAINING!

APPLY FOR IMMEDIATE CONSIDERATION!

WORK FROM THE COMFORT OF YOUR HOME- INTERNET SPEED-UPLOAD 50 MBPS & DOWNLOAD 25 MBPS

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

Our employees enjoy:

• Compensation package inclusive of base plus incentive and shift differential for some shifts
• Convenient onsite clinic,7-days per week providing affordable healthcare access
• Free transportation between Freeport and Montego Bay Town Center
• Extended Transportation offered to and from Savanna-La-Mar and Falmouth for some shifts*
• Health Insurance Benefits
• Company paid Life Insurance coverage
• Free internet access - via assigned kiosks
• Flexible shifts
• Career and Employee Development –Grow your career and earn possible promotions to Leadership
• positions and Operational roles in Information Technology, Human Resources, Accounts
• Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
• Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
• Active Sports Programs with vibrant interdepartmental and business house competitions in basketball

Job Description

The Associate will be responsible for handling in-bound telephone calls from travel partners and/or direct guests requiring information about products, services, pricing and company website assistance.

Responsibilities

• Assists travel partners and/or guests with navigating the company’s website.
• Enters required information into company systems and maintains an accurate history of each reservation and any associated transactions.
• Services existing bookings including making changes to reservations, accepting and recording payments and assisting travel partners with arranging guest preferences.
• Researches and provides information in order to accommodate guests’ special needs.
• Complies with established industry and company protocols and procedures.
• Attends training classes, completes required on-line training courses and satisfies completion standards.
• May be assigned to special projects and may serve on employee committees.
• Performs other duties as required.

Requirements:

• Three (3) or more CXCs including English Language /High School Leaving certificate /Heart Level II certificate.
• Must be able to work between 6:00 am to 12:00 am including weekends and holidays
• Excellent customer service and communication skills (verbal & written)
• Ability to accurately perform data entry of both text and numeric information at a rate of at least 25 wpm from both spoken and printed sources.
• Excellent listening skills
• Excellent time management and prioritization skills
• Strong attention to detail skills
• One (1) year experience working in a Call Center environment would be preferred.

*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 professional/character references (Name and Contact numbers). Applicants must have a clean Police record(company-paid) and may be subject to drug screen***

Email applications complete with résumés to: conduentjobsja@conduent.com

Home Inbound Customer Service Representatives (St. James, Jamaica) - 24-7 Intouch

Description

The ideal candidate is inspired by music, technology, and connecting with others. We need people who can express their enthusiasm and personality on social media, while being professional, service-oriented, and passionate about engaging with Spotify’s customers and artists.

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

About the Job

Job Types: Full-time

We are currently hiring full-time at Home Inbound Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Note: All applications, interviews, orientation and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.

Working as a Work at Home Customer Service Representative, You Have:

• High school diploma (or equivalent)
• 6 months – 1 year of customer service experience
• Call center experience (strong asset)
• Effective communication skills
• Reliable internet speed and broadband connection
• A secure area in the home to work from
• The ability to work effectively in a work-at-home setting
• The ability to sit for long periods of time
• The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
• Even though this is a WFH position, you must be located in Montego Bay

Benefits of Working as a Work at Home Customer Service Representative:

• Work from home!
• Flexible schedules
• Competitive salary
• Industry-leading benefits
• Amazing career growth opportunities

Email applications to: jamaicajobs@24-7intouch.com

Office Administrator (Kingston, Jamaica)

A small, growing manufacturing company is seeking a highly organized, dynamic and reliable individual preferably residing in Kingston, St. Andrew or St. Thomas, to join its team as an OFFICE ADMINISTRATOR.

Candidate must demonstrate the following:

Qualifications and Education:

• A formal qualification in Administration
• Five (5) CSEC subjects including Mathematics and English Language
• At least two (2) years experience in an office environment
• Excellent knowledge of Microsoft Word, Excel; email applications and the internet
• Sound knowledge of QuickBooks or similar software for inventory purposes
• Good knowledge of sales
• Be able to communicate effectively both orally and in writing

Attributes:

• A team player with good interpersonal skills
• Energetic and thorough; able to work unsupervised in a busy environment

Submit applications to: salesmarket17@gmail.com no later than Wednesday, August 12, 2020.

Payroll Officer (Kingston, Jamaica) - Min. of Industry, Commerce, Agriculture and Fisheries (MICAF)

Job Description

Payroll Officer (FMG/AT 2) in the Ministry of Industry, Commerce, Agriculture and Fisheries, salary range $917,085 - $1,090,126 per annum and any allowance(s) attached to the post.

Job Purpose

Under the direct supervision of the Payroll Manager (FMG/PA 2), the Payroll Officer

(FMG/AT 2) is responsible for the maintenance of the Salaries Cash Book and the preparation of the Bank Reconciliation for the salaries account.

Key Responsibilities

 Assists in the preparation of the Payroll ensuring all relevant information in connection with the payment of salaries are properly entered on the payroll system;

 Assists with the Personnel Emolument Schedule of the Annual Budget by supplying the relevant information;

 Prepares Payment Vouchers;

 Prepares leave and last pay certificate;

 Maintains and balances salary control;

 Maintains record of salary particulars of members of staff;

 Performs any other related duties that may be assigned from time to time by the Supervisor, Salaries and the Principal Finance Officer.

Required Knowledge, Skills and Competencies

Core:

 Good oral and written communication skills

 Good customer relation skills

 Good interpersonal skills

 Excellent planning and organizing skills

 Ability to work in teams

 Ability to work on own initiative

Technical:

 Knowledge of the FAA Act, other associated legislation, circulars, directives, bulletins.

 Good knowledge of GOJ and Ministry’s Policies and Procedures

 Knowledge of Government Accounting

 Ability to use Microsoft Office applications viz Word, Excel, Outlook, PowerPoint

 Knowledge of relevant payroll software and other applicable computerized accounting systems

 Knowledge of Accounts Payables and GOJ’s Payment Process

 Knowledge of Internal Controls

Minimum Required Qualification and Experience

 AAT Level 2 or;

 ACCA-CAT Level B or;

 Certificate in Accounting from a recognized University or;

 Completion of second year in Bachelor of Science Degree in Accounting/Management Studies or BBA at a recognized University or;

 Associate of Science Degree in Accounting, MIND, or;

 Government Accounting Level 2 – Modules 1-5

Applications accompanied by résumés should be submitted no later than Wednesday, 19th August, 2020 to:

Senior Director

Human Resource Management and Development Division Ministry of Industry, Commerce, Agriculture and Fisheries Hope Gardens

Kingston 6.

Email: hrm@micaf.gov.jm

Receptionist/Cashier (Kingston, Jamaica) - Fall in Chocolate

Legal Secretary (Westmoreland, Jamaica)

Attorney-at-law practicing in Westmoreland requires a Legal Secretary.


Minimum Requirements:

• Paralegal certificate or at least three (3) years experience as a legal secretary
• Proficient in computer literacy
• Excellent communication and interpersonal skills
• Ability to work on own initiative

Interested candidates may send their letter of application along with résumé by email to: karmic@cwjamaica.com no later than than July 14, 2020.

Bailiff/Collector (All-island ) - Jamaica - Unicomer (Courts)

We are the largest retailer in the region, offering many opportunities for growth and development and are looking for a talented and dedicated individual to become part of our dynamic team.

Bailiff/Collector

Basic Requirements:

• Two (2) recent passport size photos stamped and signed by a JP
• Copy of valid Bailiff License (if available)
• Must own or have access to a reliable motor vehicle
• Be customer-focused and professional
• Two (2) written letters of reference from any two (2) listed below:

1. Police officer not lower than the rank of corporal
2. Justice of the Peace
3. School Principal/Minister of Religion
4. Past or current employer

• To have knowledge of HP Act would be an asset
• Must own and operate a reliable motor vehicle and able to travel

Applicants with the above mentioned requirements should submit applications to:

ATTENTION CREDIT MANAGER

P.O. Box 2749

Email: creditdeptja@unicomer.com

Or drop off applications/documents at the following Courts branches:

• Mandeville
• Montego Bay (Barnett Street)
• Ocho Rios
• Cross Roads (Collections Dept.)

We thank all applicants for their interest, however, only shortlisted candidates will be contacted.

Legal Clerical Assistant (Kingston, Jamaica)

Legal Clerical Assistant needed for a small office in a central business complex in Kingston.

Job description

• Preparing legal documents and correspondences, ensuring high standard of presentation and accuracy and meeting deadlines
• Proper note taking on files to keep files up to date 
• Maintaining Counsel's diary and appointments as required
• Conducting timely follow-up with clients
• Stamping and recording all correspondences received on a timely basis
• Receiving, sorting and distributing incoming mail efficiently
• Establishing and maintaining an accurate filing and record management system
• Efficiently handling the telephone for both incoming and outgoing calls
• Recording and disseminating messages efficiently
• Maintaining a high level of confidentiality
• Liaising with legal offices and agencies

What must you have?

Qualifications and Experience:

• Training/experience in Secretarial Studies/Management/Business Administration
• At least two (2) years experience working in a secretarial/administrative capacity
• Experience/knowledge of legal and real estate documentation would be a definite plus

Critical Skills and Attributes:

• Proficient in Microsoft Office Suite applications
• Critical thinking
• Creativity and innovation
• Strong communication skills
• Punctual and regular in attendance

For immediate consideration, please email résumé to legalclerasst@gmail.com with legal clerical assistant in the subject line.

Only shortlisted candidates will be contacted.

Collection Officers (Kingston, Jamaica)

Collection Officers needed. An established debt collection agency in Kingston is seeking to employ Collection Officers.

Requirements:

• Excellent communication and negotiation skills
• At least five (5) CXC subjects including English Language (grade 1 or 2)
• At least two (2) years experience

Please send application and résumé to: jobsclear2@gmail.com.

Administrative Officer (St. Andrew, Jamaica) - City View Hotel

Main Functions

Responsible for administrative functions and coordinating events to achieve the highest level of customer satisfaction.

Responsibilities:

1. Guests reservations, confirmations, registrations
2. Administers staff's weekly schedule
3. Events planner
4. Inventory controller
5. Brand promotion
6. Submission of weekly reports

Knowledge, Skills and Abilities:

1. Disciplined, honest, reliable and results driven
2. Ability to effectively communicate internally and externally
3. Customer focused and has a passion for sales
4. Ability to supervise, train and mentor staff
5. Computer literate, website and social media appreciation and understanding

Interested persons are required to email applications and résumés to: cvhotel.ja@gmail.com or send résumés to: 

City View Hotel, Mannings Hill Road, St. Andrew.

Only shortlisted candidates will be contacted.

Executive Assistant (Kingston, Jamaica)

Job Summary

The ideal candidate will be required to provide administrative and secretarial assistance to the General Manager.

Responsibilities/Accountabilities:
These include but are not limited to the following:

• Provision of confidential administrative support that involves letter writing, making telephone calls, photocopying, mail handling and circulating information both internally and externally
• Maintenance of an efficient filing system for easy storage and retrieval of information in conjunction and conformity with the established Records Management System
• Collating department and other reports for Finance Committee and Board meetings
• Provision of information, as needed, by doing the necessary research
• Attendance at meetings and recording of minutes as directed
• Making travel arrangements for Directors and Management team
• Calendar management
• Communicating with vendors for provision of services 
• Budget Management

Qualifications and Experience:

• First degree in Business Administration or the equivalent 
• At least three (3) years experience in a similar position
• Sound knowledge of Microsoft Office Suite applications and other related computer applications, coupled with the ability to compose all types of professional and business documents
• Effective interpersonal communication, problem-solving and organizational skills

The applicant selected must be a team player who demonstrates the ability to work in a challenging and dynamic environment.

The application must be accompanied by a résumé and the names, addressees and telephone numbers of three (3) references.

These should be emailed to: execasstgm@gmail.com no later than Friday, July 17, 2020.

Only shortlisted applicants will be contacted.

Loan Officers (Kingston & Sav-la-mar, JM)

New micro-finance company in Kingston and Savanna-la-mar is seeking:

Loan Officers

Requirements:

• Previous experience would be an asset
• Must own or have access to a reliable motor car

Send résumé to:  thlholdings@yahoo.com

Receptionist (Kingston, Jamaica)

Requirements:

• Must be computer literate
• Excellent communication skills
• Good personality and appearance
• Minimum of two (2) years experience
• Should be able to start at 6:30 am
• Knowledge of medical environment will be an asset

Email résumé to: office.artofsurgery@gmail.com

Filing Clerk (Kingston, Jamaica)

Large company in operation for over thirty years requires the services of a dynamic and self-motivated individual to fill the position of:

Filing Clerk

Job brief

We are looking for an organized Filing Clerk to do file management and maintenance.

Responsibilities:

• Check incoming paperwork (correspondence, invoices, etc) and make copies before distributing
• Sort all papers alphabetically and according to content, dates, significance, etc
• Store all paperwork in designated places securing the important documents
• Deal with all requests to access files and keep logs of borrowed papers
• Follow policies and confidentiality dictations to safeguard data and information
• Monitor inventory of files, paper clips, etc and report shortages

Requirements:

• Proven experience as file clerk
• Knowledge of filing systems
• Very good knowledge of MS Office and office equipment such as photocopier, scanner, etc
• Good command of the English Language both oral and written
• Dependable with a respect to confidentiality and policies
• Excellent organizational skills
• Great attention to detail
• High School diploma or equivalent

Please submit applications no later than Friday, July 24, 2020 to: hrmvacancies14@gmail.com

Previous applicants need not apply. 

We thank all who have applied but only shortlisted candidates will be contacted.

Receptionist/Cashier, etc (Kingston, Jamaica)

A manufacturing company in the construction industry is seeking to fill the positions of Junior Accountant with general accounting experience and a Receptionist/Cashier.

Junior Accountant

Responsibilities include:

• Accounts Payable
• Accounts Receivables
• Payroll processing
• Bank Reconciliations
• All other tasks assigned

Qualifications:

• Bachelor's degree or diploma in Business Administration (Accounting major) or ACCA level 1
• At least ten (10) years general accounting experience
• Competency in QuickBooks and Microsoft applications including Word, Excel, etc
• Good organizational, verbal and written communication skills
• Keen attention to detail and the ability to multitask is an asset

Receptionist/Cashier

Responsibilities include:

• Making and receiving calls
• Maintaining filing and retrieval system
• Recording collection and generating reports
• All other tasks assigned

Requirements:

• Five (5) CXC subjects including Mathematics and English Language
• Two (2) years experience
• Should possess good diction, positive attitude and the willingness to learn

Send applications and résumés to accrepvacancy@gmail.com by Friday, July 24, 2020.

Please note that only shortlisted candidates will be contacted.

Brand Ambassadors (Kingston, Jamaica) - Pizza Please

Office Attendant - (LMO/TS 2) (Kingston, Jamaica) - Institute of Forensic Science and Legal Medicine

Office Attendant (LMO/TS 2), salary range $9,860 – $11,156 per week.

Job Purpose

Under the direct supervision of the Administrative Manager, the incumbent ensures that staff at the Institute of Forensic Science and Legal Medicine is provided with a clean working environment in accordance with Public Health requirements.

Key Responsibilities

Managerial/Administrative:

• Liaises with the Administrative Manager regarding planned activities;
• Ensures that office furniture and equipment are relocated within the Institute as directed;
• Ensures the preparation of conference rooms and refreshment for meetings and events;
• Conducts daily inspection of offices and conference rooms to ensure that they are properly cleaned and dusted;
• Receives and assists with the distribution of Newspapers, mail and stationery to internal staff;
• Collects lunches/refreshment for meetings as directed;
• Reviews work performed by the Office Attendants and Groundsmen to ensure a high standard of work is undertaken and maintained;
• Collects items for functions as instructed;
• Assists the Administrative Manager with the preparation of Venue for activities/events;
• Delivers urgent mail to other Ministries, Departments and Non-Government Organizations as requested.

Required Knowledge, Skills and Competencies

• Ability to lead and manage a team
• Good organizing and co-ordinating skills

Minimum Required Qualification and Experience

• Two (2) CXC subjects including English Language;

or

• Secondary level education up to Grade 9.

Specialized Training:

• Customer Service;
• Basic computer.

Special Conditions Associated with the Job

• Occasional travel outside of Corporate Area;
• Willingness to work extended hours;
• Extensive lifting of office furniture, boxes, etc.

Applications accompanied by résumés should be submitted no later than Thursday, 9th July, 2020 to:

Director,
Human Resource Management and Administration,
Institute of Forensic Science and Legal Medicine,
2½ Hope Boulevard,
Kingston 6.

Email: vacanciesfslab@gmail.com

Please note that only shortlisted applicants will be contacted.

Social Media & Web Assistant (Kingston, JM) - Khemlani Mart

Direct Sales Agent - Central Region (Montego Bay) - Digicel

Location: (Westmoreland, St. James, St. Mary, St. Ann, Hanover)
Montego Bay,  JM

Company: Digicel

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.
After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

Visit www.digicelgroup.com for more information.

Summary/Objectives
Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers

Main Duties and Responsibilities:

• Make visits to households in assigned region to promote and sell products and services
• Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments
• Maintain and account for stock of devices and cash collected during sales visits
• Accurately record prospect info and maintain listing
• Accurately record/receipt customer orders and application forms
• Achieve sales objectives while providing the highest level of customer satisfaction
• Provide relevant responses to customers concerns, service requests based on actual facts related to the company’s products or services

Academic qualifications:

• Minimum of three (3) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and a numerical subject (Accounts, Mathematics or Physics), or four (4) CAPE Units, or an Associate Degree in IT, Computer Science or equivalent qualification
• Minimum requirement of intermediate computer skills

Functional Skills:

• Excellent interpersonal skills
• Excellent time management skills and ability to multi-task
• Excellent communication skills (verbal/ written)
• Flexible and quick-thinking
• Previous sales experience, with demonstrated success
• Sound knowledge of the Internet 
• Must be customer oriented
• Ability to rapidly learn new tools and understand customers’ environments.

APPLY ONLINE 

Accountant (Spanish Town, Jamaica) - Community Based Rehabilitation Jamaica

Community Based Rehabilitation Jamaica is seeking an Accountant.

The successful candidate will be expected to perform general accounting procedures including but not limited to the following:

• Establish tables of accounts and assign entries to proper accounts
• Develop, implement, modify and document record keeping and accounting systems, making use of current computer technology
• Compute taxes and prepare tax returns
• Guide the preparation of documents for annual audit
• Prepare salaries for payment

Qualifications, Skills and Experience:

• Relevant tertiary level qualifications
• A minimum of two (2) years accounting experience
• Good financial and analytical skills
• Good working knowledge of MS Excel

Application letters, résumés complete with references should be sent to threedprojects@hotmail.com no later than July 17, 2020.

Only shortlisted applicants will be contacted.