Home Inbound Customer Service Representatives (St. James, Jamaica) - 24-7 Intouch

Description

The ideal candidate is inspired by music, technology, and connecting with others. We need people who can express their enthusiasm and personality on social media, while being professional, service-oriented, and passionate about engaging with Spotify’s customers and artists.

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

About the Job

Job Types: Full-time

We are currently hiring full-time at Home Inbound Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Work at Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Note: All applications, interviews, orientation and training will be done virtually. 24-7 Intouch will also provide all hardware and equipment necessary.

Working as a Work at Home Customer Service Representative, You Have:

• High school diploma (or equivalent)
• 6 months – 1 year of customer service experience
• Call center experience (strong asset)
• Effective communication skills
• Reliable internet speed and broadband connection
• A secure area in the home to work from
• The ability to work effectively in a work-at-home setting
• The ability to sit for long periods of time
• The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
• Even though this is a WFH position, you must be located in Montego Bay

Benefits of Working as a Work at Home Customer Service Representative:

• Work from home!
• Flexible schedules
• Competitive salary
• Industry-leading benefits
• Amazing career growth opportunities

Email applications to: jamaicajobs@24-7intouch.com