Attorney-At-Law Associate Needed (Kingston, Jamaica)

 

Attorney-At-Law Associate

Small law firm in Kingston requires the services of an Attorney-At-Law.

Candidates should possess the following:

• One to two (1-2) years' experience in litigation (civil and criminal courts)
• Excellent drafting skills
• An interest in Commercial and Personal injury matters
• Good communication and interpersonal skills
• Reliable Motor Car

Applications with resumes should be sent to Kgnlaw22@yahoo.com 

Branch Supervisor (Kingston, Jamaica) - General Accident Insurance Co.

 

Purpose

The Branch Supervisor will be responsible for overseeing the day-to-day operations of the branch. Will ensure that all employees are working effectively and efficiently; this is done by scheduling and monitoring employee time, motivating, and coaching to retain existing and generate new business.

The Branch Supervisor will make qualitative decisions on underwriting matters. Also, participate in customer assistance transactions, troubleshooting, and positively resolving advanced customer issues and complaints, as well as a resource of advanced knowledge for the branch team. Additionally, the Branch Supervisor will ensure the Branch goals are met according to General Accident's strategic objectives.

Key Responsibilities

• Develop and maintain strong customer relationships;
• Develop and maintain an in-depth and comprehensive knowledge of the products offered by the company;
• Provides feedback to improve the business practices which will increase client/customer satisfaction;
• Raise the profile of the company to external producers by providing excellent service and service and response to their requests and assisting in arranging relationship building activities;
• Provide accurate and timely quotations to brokers and customers
• Processing renewals and new business for existing and new customers, as well as to meet or exceed established business targets;
• Continually assessing customer needs, identifying client concerns, recommending solutions, and following up regularly, effectively and timely.
• Collaborate with other teams to provide recommendations for the improvement of customer experience.
• Ensure unit members attend their follow-up on a timely basis.
• Authorize transactions.
• Respond to all calls and emails timely.

Qualifications and Experience

• Business Administrative Diploma from recognized Institution.
• Insurance Diploma from the College of Insurance and Professional Studies (would be an asset but not a requirement).
• Proving the ability to build relationships with customers.
• Proficiency in common computer programs, such as Microsoft Word and Excel.
• Demonstrating a solid understanding of Insurance Industry and their product.
• Possessing sales and customer service experience.
• Having experience dealing with a high volume of calls and e-mail.
• F.S.C. Salesman license
• Minimum three (3) years Industry-specific experience.

Competencies

• Strong interpersonal skills, including active listening and empathy.
• Proven ability to meet performance objectives.
• Team-oriented with a strong work ethic and a high level of personal integrity.
• Strong analytical skills.
• A positive attitude must be self-motivated, and possess very good time management skills.
• Exceptional communication skills (written and verbal).

Interested applicants should e-mail their resumes to jobapplicants@genac.com by Friday, June 16, 2023.

Branch Supervisor (Montego Bay, Jamaica)

Applications are invited from suitably qualified persons to fill the post of: Branch Supervisor - Montego Bay.

The Branch Supervisor will have the responsibility of owing the Member Services processes, including Member Value, Membership Growth, Member Satisfaction and Revenue objectives for the Branch, as assigned in accordance with the Society's policies. 

Core Skills and Competencies:

• Excellent written and oral communication skills
• Excellent organizational knowledge
• Excellent interpersonal skills
• Excellent teamwork and cooperation skills
• Demonstrated high level of integrity
• Demonstrated customer and quality focus
• Proficient in the use of technology

Key Responsibilities:

• Contribute to Member Services' annual strategic planning process, resulting in the articulation of Division's Strategic Plan and Balance Scorecard, aligned with those of TIP.
• Annually updated individual Job Accountablilities and Performance Targets for all Direct Reports, ensuring alignment to the Division's Strategic Plan and Balanced Scorecard.
• Constantly review the competency and performance of all Direct Reports and provide continuous coaching and lead the implementation of each Direct Report's Individual Development Plan(IDP).
• Contribute to the Member Services Division's strategy execution processes, including regular environment scanning and updating the Society's strategy to reflect changes in the external environment, ensuring that the Division's strategic objectives are met.
• Contribute to the formation and updating of the Division's policies and procedures to ensure achievement of organizational objectives and efficiency for the assigned Branch.
• Manage the branch's member engagement process, including welcoming members into the branch, ensuring that all members are engaged and satisfied.
• Coordinate the loan origination process for the branch assigned, to ensure business improvement with minimal delinquency.
• Contribute to the business process review and improvement to ensure effective service delivery and operational efficiency in the assigned branch.
• Contribute to the preparation of the monthly Member Services Performance Report and attend the monthly team meeting to discuss performance, ensuring there are diagnoses and corrective actions for any performance variances.

Qualification/Experience:

• Bachelor's Degree (B.Sc.) in Business Administration or equivalent qualification.
• Certificate in Supervisory Management. 
• At least three (3) years' experience in a financial institution, particularly in a branch environment.

Interested persons should submit their applications to hrtip@tipfriendly.com by June 2, 2023. 

Please note that only shortlisted applicants will be contacted.

Human Resource Manager Needed (Kingston, Jamaica) - Loshusan Supermarket

Retail

We are seeking a Human Resource Manager with exceptional leadership capabilities and credentials in managing people to join our team.

The Role

The Human Resource Manager is responsible for ensuring that sound and consistent practices are applied for all employees, through compliance with all human resource policies and Labour Laws. The position requires an excellent leader who is highly confidential and professional with excellent communication skills.

Key Accountabilities

• Oversee the preparation of job descriptions, recruitment, selection and on-boarding process.
• Manage the Company's appraisal system and conduct appraisal training when necessary
• Develop and implement human resource policies
• Update and refine the current employee handbook.
• Oversee and administer human resource programs and initiatives.
• Oversee the performance management process of employees
• Manage employees benefit programs.
• Investigate complaints and oversee the grievance procedures.
• Develop team building activities to foster unity and cooperation amongst the teams.
• Facilitate professional development and training.
• Provide impartial treatment to all employees through proper practices and employment policies.
• Approve and review all terminations and conduct exit interviews.
• Manage/monitor employee injuries.
• Manage vacation, sick leave etc.
• Review employment and working conditions to ensure legal compliance.

Profile

• BSc. in Human Resource Management/Business Administration.
• Excellent Management and leadership skills.
• Outstanding organizational and time-management skills
• Strong ethics and reliability.
• Minimum five (5) years' experience in a similar post.
• Team building skills that promote collaboration and excellence to deliver consistent, outstanding results.
• Proficient in Microsoft Office Suite; knowledge of HRMS is a plus.

We thank all applicants for their interest, but only those shortlisted will be contacted

Please send all resumes and applications to careers@loshusan.com