Customer Care Agent (Kingston, Jamaica) - N.C.B. Financial Group

 Overview

The Customer Care Agent performs duties of a Customer Experience Representative in handling service requests, complaints and inbound calls from customers regarding all products and services delivered by the NCB Group of Companies.

Core Functions:

• Perform duties of a Customer Experience Representative in handling service requests, complaints and inbound calls from customers regarding all products and services delivered by the NCB Group of Companies.
• Conduct outbound campaign activities aimed at new business development by tailoring appropriate products consistent with the needs of the customer.
• Conduct e-banking support and training for NCB electronic channels to drive usage by customers.
• Provide product leads/referrals to the Direct Sales Team, Branches and Subsidiaries.
• Handle all customer-related social media queries, emails, texts, online chats and instant messenger communication received within stipulated timelines.
• Liaise with electronic channel merchants (e.g. utility providers) in handling bill payment queries (including refunds to accounts) on behalf of customers.

Qualification and Experience:

• First degree in Business Administration or Management Studies from an accredited tertiary institution
• A minimum of three (3) years’ work experience in a banking and financial services institution

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Job Fair for Elevate Lounge & Nightclub (Montego Bay, Jamaica)

Come join our team!

Positions required:

• Cooks
• Waiters/Servers
• Dishwashers
• Hookah Attendants
• Bartenders
• Bottle Servers
• Runners -Bar & Food
• Receptionist
• Hosts
• Handyman
• Disc Jockey
• Storekeeper
• Janitors
• Security Guards

Apply today:

Date:    November 5, 2022

Time:    9:00 a.m - 1:00 p.m.

Place:   30-34 Market Street,

            5th Floor, UGI Building,

            Montego Bay, St. James. 

Requirements:

• Qualifications/Certificates
• TRN
• NIS
• Valid ID
• Valid Food Handler's Permit

Email resumes to: recruiting.elevatejamaica@gmail.com

Only shortlisted candidates will be contacted.

Handymen, Welders, etc (Kingston, Jamaica)

 

A reputable fabricating company located in Kingston, has an exciting opportunity for enthusiastic, experienced, dedicated & hardworking aluminum & glass fabricators, all rounder handymen, welders with general driver's licence and experience in driving manual trucks, plumber, electrician. male or female 18-30 yrs

You MUST be able to follow instructions.

For more information and to schedule an interview, you may contact us at (876) 906-8912 or Whatsapp (876) 565-7879 or (876) 507-2560.

Embroidery Machine Operator (Kingston, Jamaica)

 We are inviting applicants who have a passion for customer satisfaction to apply for the position:

The successful applicant should have:

• High School Diploma or Certificate
• Two (2) or more years experience as an Embroidery Machine Operator
• Excellent troubleshooting and analytical skills
• Good communication skills
• Strong work ethics

The successful applicant must be:

• Well organized
• Able to work in a fast paced environment
• Very detailed
• A big team player

Interested persons are invited to submit their application letter and resume to: promosalesrep@gmail.com by November 8, 2022.