Inbound Call Centre Agents (Montego Bay, St. James, Jamaica) - Centerfield

Hi, We're Centerfield.

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

Inbound Call Center Agents - Montego Bay

Essential Duties:

• Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs
• Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner
• Maintain expert-level knowledge on the features and business applications of the company's product line
• Performs other related duties as required

Required Skills, Abilities & Knowledge:

• Requires an excellent telephone and personal demeanor
• Must have excellent organizational, written, and oral communication skills
• Must be able to describe & remotely demonstrate products and match their advantages to customer needs
• Must be able to handle multiple projects simultaneously
• Working knowledge of Microsoft Office
• Requires the ability to work cooperatively on a team with other inside sales representatives
• Must have flexible availability to work any day and anytime of the week

What we Offer:

• Advanced, dynamic sales training
• Performance based advancement
• Uncapped performance incentive structure with unlimited earning power
• Competitive and achievable incentive and bonus structures
• Paid vacation
• Discounts to local partnered vendors
• 100% Free health insurance

To learn more, visit us Here.
Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

APPLY ONLINE

Inbound Call Center Sales Agents (Kingston) - Centerfield

 

INBOUND CALL CENTER SALES AGENTS - Kingston

Summary of the Position:

The Inside Sales Representative uses a consultative sales process to understand the needs of potential customers, guide them to the best possible solution, answers questions and provides them with the services that best suits their needs.

Essential Duties:

• Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs
• Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner
• Maintain expert-level knowledge on the features and business applications of the company's product line
•  Performs other related duties as required

 Required Skills, Abilities & Knowledge:

• Requires an excellent telephone and personal demeanor
• Must have excellent organizational, written, and oral communication skills
• Must be able to describe & remotely demonstrate products and match their advantages to customer needs
• Must be able to handle multiple projects simultaneously
• Working knowledge of Microsoft Office
• Requires the ability to work cooperatively on a team with other inside sales representatives
• Must have flexible availability to work any day and any hour of the week.

 What we Offer:

1. Advanced, dynamic sales training
2. Performance based advancement
3. Uncapped commission structure with unlimited earning power
4. Competitive and achievable incentive and bonus structures
5. Paid vacation
6. Discounts to local partnered vendors
7. 100% Free Health insurance

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. 

APPLY TO CENTERFIELD

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

 

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. 

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Accounting Clerk (Kingston Jamaica) - Geoland Title Limited

 Geoland Title Limited invites suitably qualified persons to apply for the following positions:

Accounting Clerk 

The Accounting Clerk will be responsible for data entry, payment processing and contributing to the smooth operations of the department.

• Certificate, diploma or five (5) CXC subjects including Accounts
• Proficiency in the use of computer software, particularly spreadsheets, word-processing and accounting software
• Have good oral and written communication skills
• At least one (1) year experience in a similar post; and
• Experience in at least one (1) accounting software; Microsoft Great Plains (GP) would be an asset

This position will be a one (1) year renewable contract. 

Application must be submitted to: jobs@geolandonline.com 

Applicants must indicate the position being applied for.

Deadline is Friday, July 10, 2024. 

Teachers for Green Pond High School - (St. James, Jamaica)

 Green Pond High School urgently seeks suitably qualified persons to fill the following vacancies for September 2024:

Academic Staff:

Teachers of:

• Mathematics - clear vacancy
• Geography/Social Studies - clear vacancy
• Literacy Specialist - clear vacancy
• English Language - two (2) years
• Music - eight (8) months

Basic Qualifications required:

• B.Ed Secondary Education in subject area

Qualities:

• Integrity
• Commitment
• Excellence
• Respect

Support Staff:

• Track & Field Coach (Contract)

Please submit application letter and résumé by Friday, July 12, 2024.

The Chairman

C/o The Principal

Green Pond High School

Cornwall Court

Montego Bay #1 P.O. Box 1637,

St. James 

Email: greenpondhighschool@yahoo.com

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Vacancies @ Ports Security Corps Limited (Kingston, Jamaica)

 

Ports Security Corps Limited, 

a recognize security organization (RSO) 

An agency of the Ministry of Science, Energy, Telecommunications and Transport, Incorporated to safeguard Jamaica's airports and seaports, is seeking qualified and experienced candidates for the following positions:

JOIN OUR TEAM 

The Ports Security Corps Limited is inviting suitably qualified persons to fill the vacancies listed:

Opportunities:

• Managing Director
• Corporate Secretary
• Data Protection Officer
• Airport Security Coordinator (Kingston)
• Bank Reconciliation Officer
• Corporate Services Manager

Kindly submit your application letters and resumes by July 13, 2024 to: 

The Human Resource Manager,
Ports Security Corps Limited,
7th Floor, Air Jamaica Building,
72 - 76 Harbour Street,
Kingston

Email: psclhrm@gmail.com

We thank you for your interest in working with us, however, only shortlisted applicants will be contacted.

 

Retail Store Manager (Kingston, Jamaica) - Caribbean Producers Jamaica Ltd.

The Manager for the Kingston retail store is responsible for all aspects of the Kingston store, as well as the CPJMARKET.COM website function of retail sales. The Manager has the leadership and developmental responsibility for the Kingston retail store, including training, coaching and service measurements. The Manager will ensure all focus is on the customer experience and satisfaction through fulfilment of orders both in-store and online.

Duties and Responsibilities:

• Maintain appearance of store as well as the quality and variety of the product offerings of the store.
• Ensure store is fully stocked and displays are appealing. Ensure products are properly stored and rotated to maintain high merchandising standards.
• Interact with customers both online and in store and build relationships with them while ensuring their needs are being met.
• Ensure an in person and online exceptional customer experience.
• Coach and support team members to help them meet departmental goals. By implementing performance plans and ensuring that development activities are completed.
• Become an expert in Expedite retail store software and Microsoft Dynamics GP. Ensure that retail customer service is enhanced through the building of customer base in Expedite data base.
• Become an expert in back end of CPJMARKET.COM website. Work with IT & Pricing Analyst to ensure all products listed are reflecting accurate stock and pricing information.
• Detect and correct pricing anomalies on both website and in store.
• Coach and support team in solving difficult problems that affects customer experience.
• Keep records and documentation of customer interactions.
• Work with Finance to create monthly and quarterly store sales reports for both store and online sales to determine whether KPIs are being met and where there is room for improvement.
• Ensure there is adequate coverage for all customer service functions of the store, including maintenance of Customer Base, CRM, Web Order Management, Web Inquiries, Complaint Handling.
• Participate in departmental meetings to ensure the team is knowledgeable about the current issues/tasks within the department and create harmonious working environment.
• Be the liaison person within the various departments, as it relates to matters affecting the store customer.
• Conduct Inventory Audits and develop a cycle count plan, working with Inventory Control to ensure shrink is minimal and inventory is accurately reflected in system. Investigate and explain all discrepancies or variances from audits of inventory.
• Ensure accurate and timely transfers of inventory to KR from MMDC.
• Create pricing activities including price changes as required to sell product before expiration date with signage.
• Execute daily opening and closing procedures per established security guidelines e.g. closing cash pans, and opening and closing entrances and exits. Troubleshoot any issues with daily close out and sales analysis.
• Make sure delivery service for online orders is effective and timely, ensuring customer satisfaction.
• Conduct regular planning and reviews on store promotions and initiatives with management team.
• Process time and attendance records for payroll purposes.
• Conduct performance and disciplinary discussions in the Senior Manager’s absence.
• Prepare and transmits the daily bookkeeping, invoicing, and requisitions information.
• Complete daily banking activities in line with CPJ ‘s operational standards
• Creates and distributes rosters to ensure coverage of staff to effectively meet operational demands.

1.2 General Responsibilities:

• Have and maintain knowledge of company products and procedures.
• To implement any activity, process or strategy that will improve the competitive advantage of the store, in consultation with the Operations Manager- Retail Stores
• Ensuring the maintenance of the good name and reputation of Caribbean Producers Jamaica Ltd. in general through the demonstration and practice of the highest standards of ethical conduct.
• To abide by the disciplinary code of the company.
• Any other duties as may be assigned.

Knowledge, Skills & Abilities:

• Strong verbal and written communication skills.
• Ability to work effectively with diverse groups of associates and customers ranging from entry level to executive level positions.
• Demonstrated leadership and the ability to develop positive interdepartmental relationships.
• Proficient in Microsoft Word, Excel, and Power point.
• Ability to work with multiple departments including but not limited to Sales, Marketing, Distribution, Operations, Accounting, Purchasing, Inventory, R & D Quality Assurance, and IT, both internally and externally.
• Ability to manage multiple tasks, often with competing deadlines.
• Strong problem solving and collaboration skills
• Ability to prioritize projects and clearly communicate direction internally and externally.

Education & Experience:

• At least 5 years’ experience in a retail and consumer trade.
• Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite, Microsoft Dynamics GP, Expedite POS, and Salespad CRM.

APPLY TO CPJ

Point-of-Sale Receptionist (Relief) | St. Ann, Jamaica | Caribbean Producers Jamaica Ltd.

POINT-OF-SALE RECEPTIONIST (Relief)

REV-CPJ MARKET DRAX HALL · ST. ANN, JAMAICA

Summary:
The POS Receptionist reports to directly to the Retail Operations Manager and is responsible for processing the sale of merchandise in the CPJ Retail Store. The incumbent is also responsible for the managing and tracking inventory. He/She must demonstrate experience and skills in providing excellent customer service, within a fast-paced environment.

Duties and responsibilities may include:

• Collect cash, checks, and credit card payments from customers
• Effectively operates a cash register to compute and record total daily sales.
• Make change accurately and efficiently
• Maintain cash control over register drawer and verify amounts are correct
• Inspects merchandise prior to packaging to see that it is in satisfactory condition and verifies items with invoiced quantity for all purchases.
• Consistently reviews price sheets to note price changes and sale items.
• Verifies all transfers are posted daily to the system.
• Ensures the processing of goods returned and subsequent credits.
• Checks and ensures that the lights are switched off.
• Participates in all inventory counts.
• Effectively completes all other activities as delegated by the supervising authorities including managing shelves and tracking inventory.

Skills and Education Qualifications

• Self-motivated with the proven ability prioritize and work independently with minimal supervision
• Ability to develop and maintain good relationships with employees and customers.
• Ability to display a professional attitude at all times.
• Should possess good written and verbal communication skills.
• Well organized and methodical approach to work and the work environment.
• Ability to work flexible hours as the needs of the service dictate, including out of normal hours as required.
• Ability to work within Company Policies.
• An understanding of the principles of good customer service.
• Knowledge and understanding of Health and Safety Regulation.
• Strong counting and calculation skills are required.
• Strong analytical and mathematical skills are required.
• Should have at least 1 year experience in the field.
• Must be comfortable with working in a retail environment, and understands basic business processes and procedures
• Valid Food Handlers Permit.

APPLY TO CPJ

Executive Administrative Assistant (Kingston, Jamaica) - Seprod Group of Companies

JOB SUMMARY

The executive administrative assistant is responsible for providing comprehensive support to the CEO and Senior Management team, managing the day to day operation and secretarial support to the Executive Staff to include filing and scheduling, financial record keeping, coordination of meetings and conferences, processing travel requests, compiling and disseminating reports and working on special projects. Exude exceptional customer service techniques while executing administrative requests in a timely manner and according to company policy and procedures for seamless day to day running of operations. Also, answers non-routine correspondence and assembles highly confidential and sensitive information. This dynamic position requires the skill set to think critically, act proactively and support the business professionally and confidentially.

DUTIES & RESPONSIBILITIES

• Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department.
• Attend department meetings as required and compile minutes and action notes as required.
• Prepare general correspondences, memos, presentations, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
• Prepare minute transcripts from meetings and disseminate as required.
• Screen incoming calls, handle inquiries and requests in a discreet and professional manner.
• Facilitate the approval of business travel requests including approvals for per diem in accordance with company policy.
• Process reservation requests for Medical representatives.
• Manage reservations for the executive boardroom and coordinate the set up for meetings inclusive of refreshments if required.
• Request purchase orders and process payments for invoices incurred by the department/company.
• Process travel reimbursements for employees as required on behalf of the department/company.
• Assist with quarterly stock taking exercises.
• Assist with managing contractor files, ensuring compliance with company policy.
• Assist with doing inventory checks as required.
• Assist with the administration of company liability and vehicle accident reporting and claim processing.
• Coordinate all executive team meetings and assist with the compilation of all essential board reports and weekly executive event reports.

ANALYSIS

• Conduct administrative duties on behalf of the executive staff.
• Provide assistance to the data administrator in all key areas.
• Monitor data integrity and formally notify appropriate personnel of the impairments.
• Prepare Powerpoint presentations for customer business development plans.
• Prepare daily, weekly, monthly, quarterly and annual reports for the General Manager and other stakeholders as required.
• Effectively communicate key insights via producing tables, charts, graphs, and presentations.
• Create and Constantly evolve analyses based on the needs of the business.
• Validate and query data while providing recommendations based on statistical analysis.

ACCOUNTABILITY

The Administrative Assistant is accountable to the General Manager for:

• Effective management of administrative duties for the Executive Staff
• Accurate preparation of reports submitted and consistent meeting of deadlines.

QUALIFICATIONS

• Tertiary degree in Business Administration or related field
• Minimum three (3) years working in an administrative role.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent Time Management and Customer Service Skills.
• Must be computer literate and proficient in MS Office.
• Excellent written and oral communication.
• Ability to apply critical thinking and creativity.
• Detail oriented, pays keen attention to accuracy.
• Must be able to function independently and handle a variety of responsibilities under pressure.
• Independent judgment is required to plan, prioritize and organize diversified workload, recommends changes in office practices or procedures.

COMPETENCIES

• Excellent communicator
• Analytical thinker
• Leadership
• Team oriented
• Performance driven
• Proficient in microsoft applications
• Strong verbal, and written communication skills

STANDARDS

• Compliance with company SOPs and policies.
• Display a professional, acceptable attitude and image for all work associated with and undertaken on behalf of Facey Commodity Company Limited.

WORKING RELATIONSHIPS

• External: Maintain a pleasant and professional communication with external individuals contacting the department at all time.
• Internal: Maintain a pleasant and professional relationship with our CEO, General Manager, Human Resource Manager and, Business Development & Marketing Manager.

Please apply a detailed resume to hr@seprod.com

Teachers for St. Andrew Technical High School (Kingston, Jamaica)

 St. Andrew Technical High School

Applications are invited to fill the following positions to the CSEC level for the academic year 2024/2025:

Academic Vacancies

Eight (8) months - September 2024 - April 2025

• AutoCAD/Engineering
• English Language/Literature
• Electrical Technology
• Physical Education
• Spanish
• Technical Drawing
• Textile, Clothing & Fashion/Home Economics (Foods)

Four (4) months - September 2024 - December 2024:

• English Language

Clear Vacancies:

• Agricultural/Integrated Science
• Auto Mechanics
• Building Technology/Construction
• Electrical Technology
• English Language/Literature
• Health and Family Life Education
• Mathematics
• Physics
• Social Studies/Geography/History
• Visual Arts

Non-Academic Staff:

Domestic Services Supervisor

• This person will provide daily supervision of the grounds staff
• Must have CXC/NCTVET/Supervisory Management qualifications
• Have strong supervisory skills
• Knowledge of landscaping

Kindly submit applications to:

The Chairman,

C/O The Principal,

St. Andrew Technical High School,

64 Spanish Town Road, 

Kingston 13.

Email: standrew.technical.saw@moey.gov.jm

We thank all respondents only shortlisted applicants will be contacted via email for an interview.

Teachers for Edwin Allen High School (Clarendon, Jamaica) - Edwin Allen High School

The Board of Management and Principal of Edwin Allen High School invites suitably qualified to fill the following vacancies for September 5, 2024: 

Academic Staff:

Clear Vacancies:

• Chemistry 
• Theatre Arts

Eight (8) months: 

• Chemistry
• Visual Arts

Four (4) months:

• Theatre Arts
• Human & Social Biology
• History
• Mathematics
• French & Spanish
• English Language
• Building Furniture Technology 

Please send applications with resumes to:

The Chairman,

C/o The Principal,

Edwin Allen High School,

P.O. Box 16,

Frankfield, Clarendon,

Or

Email:  edwinallenhigh1964@gmail.com

Tel: (876) 987-2515.

Teachers for Robert Lightbourne High School (St. Thomas, Jamaica)

 Robert Lightbourne High School is inviting suitably qualified candidates to apply for the following positions:

• One (1) trained teacher of Information Technology (CSEC Level) - clear vacancy
• Lab Technician (Science) - clear vacancy
• Two (2) trained teachers of Mathematics to CSEC level - clear vacancy
• One (1) trained teacher of Mathematics to CSEC level - 8 months
• One (1) trained Guidance Counsellor (male) - 8 months
• One (1) trained teacher of Social Studies to CSEC level - 8 months
• One (1) trained teacher of Integrated Science - 4 months

Please note that only short-listed applicants will be contacted. 

Apply with the relevant documents no later than July 7, 2024 to: 

The Chairman,

C/o The Principal,

Robert Lightbourne High School,

Trinityville P.O., St. Thomas.

Email: rlhsfyi@yahoo.com

Teachers (St. Catherine, Jamaica) - Ascot High School

Ascot High School invites suitably qualified candidates to fill the following vacancies for September 2024:

Academic:

• Physical Education (male) - eight (8) months
• Physics and Integrated Science - eight (8) months
• Social Studies - eight (8) months
• Spanish - clear vacancy
• Mathematics - clear vacancy

Administrative:

Accounting Clerk (Contractual)

• Qualifications - 
• five (5) CSEC subjects which must include Mathematics or Accounts; 
• one (1) year knowledge and experience in Information Technology

Ancillary Staff:

• Canteen Assistant (Contractual)
• Tuckshop Attendant (Contractual)

All applications must state the position being applied for and should be addressed to:

The Chairman

c/o The Principal

Ascot High School

Sector 1 North

Greater Portmore,

St. Catherine.

Email: ascot.high.sce@moey.gov.jm

Deadline: July 5, 2024.

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Teachers for Foga Road High School (Clarendon)

 

Foga Road High School invites applications to fill the positions of:

1. Teacher of English Language - clear vacancy
2. Teacher of Information Technology - clear vacancy
3. Teacher of Visual Arts - clear vacancy
4. Two (2) APSE Numeracy Specialists (B. Ed. degree in Special Education or B. Ed. degree in Primary Education or Mathematics - clear vacancies
5. One (1) APSE Literacy Specialist (B. Ed. degree in Special Education or B. Ed. degree in Primary Education or Language - clear vacancy
6. Teacher of Spanish - clear vacancy
7. Teacher of Mathematics - clear vacancy 
8. One (1) female Guidance Counsellor - four (4) months
9. Teacher of History and Sociology - four (4) months
10. Teacher of Geography - four (4) months
11. One (1) Teacher Librarian - clear vacancy

Send applications to:

The Chairman

Foga Road High School

Denbigh P.O., Clarendon

Email: schoolfogaroad@gmail.com

Application deadline: July 8, 2024.

Only shortlisted candidates will be contacted.

Teachers for Iona High School (St. Mary, Jamaica)

The Iona High School's Board of Management invites suitably qualified persons to apply for the following teaching positions:

• One (1) Physical Education Teacher - eight (8) months
• One (1) Technical Drawing & Electrical Installation Teacher - clear vacancy
• One (1) Spanish Teacher - eight (8) months
• One (1) Business Teacher - eight (8) months
• Three (3) Mathematics Teachers - clear vacancies

Requirements:

• Applicant(s) should have a Bachelors degree and proven experience as a teacher
• Applicants should be able to employ best practices in teaching
• Excellent interpersonal skills
• Well organized and committed
• Creative and energetic
• Strong moral values and discipline

Applications should be sent to:

The Board Chairman

C/o The Principal

Iona High School

Tower Isle P.O., St Mary. 

Signed applications may also be sent via email to:

Email: ionahigh_school@yahoo.com

Owned by the United Church in Jamaica and The Cayman Islands and operated in conjunction with the Ministry of Education.