Human Resource Business Partner Needed (Kingston, Jamaica) - Seprod

HR Business Partner-International Biscuits Limited (Manufacturing)

The Role

The role is an integral aspect of people leadership; it is responsible for developing and maintaining the Company's human resource plan in alignment wit the organization's strategic objectives and should originate and lead human resources practices that will provide an employee-oriented and high performance culture that emphasizes empowerment, quality and productivity.

Specific Responsibilities

• Plan and direct the daily HR services at assigned locations in keeping with the Company's strategic plan.
• Responsible for implementing human resource policies and procedures as required.
• Work collaboratively with the management team to streamline systems and responsibilities for organizational development to include organizational structure and job design.
• Manage the staffing requirements and the recruitment process for direct and outsourced labour to include job posting, interview, section and job offers.
• Track employee metrics as the basis for periodic reporting and to assist with workforce planning, organizational development, and strategic planning.
• Responsible for ensuring the strategic approach to training to include training needs analysis, training designs and internal consultancy, to improve the efficiency and effectiveness of the organization while attracting and retaining key contributors.
• Manage the performance appraisal systems; ensuring timely evaluations and where applicable, determine appropriate corrective measures for improving performance.
• Manage the staff canteen and concessionaire service to ensure proper maintenance of the facility and good quality food service to employees.
• Oversee employees' safety and occupational health initiatives and collaboratively work on Disaster Preparedness and Emergency Planning and Safety Committees.
• Support the Company's food safety programmes to include HACCP, GMP and FSMA, FSSSC and manage the personal related requirements.
• Provide guidance to functional managers on employee relations, grievance procedure, disciplinary code and the requirements of the labour laws.
• Prepare and manage the human resource operational budget.

Preferred Profile

• Bachelor's degree in Human Resource Management or Business Management with Human Resource Management major.
• Minimum five (5) years' working experience in Human Resource Management, preferably in a manufacturing environment.
• Working knowledge of HR Data Analytics, the Microsoft suite of applications and Human Resource Information Systems software.
• A pragmatic and "on the ground" leader with a proven ability to work with multi-disciplinary teams, facilitate productive relations and broker consensus.
• A sound combination of commercial acumen, technical and operational knowledge, and analytical skills.
• The technical capability and tenacity to gain the confidence of the management team and drive organizational change processes.
• A confident communicator with excellent relationship-building skills, highly responsive to issues, who works well under pressure in a fast-paced and dynamic environment.

If you have "can do" attitude, drive and resilience to fill this challenging role, please submit your resume and cover letter indicating your suitability against the requirements, to: hr@seprod.com on later than Friday, August 12, 2022.

We thank all interested applicants. However, only short-listed candidates will be contacted.

Customer Service Officer/Receptionist (Kingston, Jamaica) - The Jamaican Bar Association

 Applications are invited from suitably qualified persons to fill the post of:

Customer Service Officer/Receptionist 

Role and Functions of Job:

• Manage the flow of visitors to the office by pleasantly greeting, directing and announcing them appropriately
• Efficiently operate the PBX telephone switchboard by receiving all calls with courtesy and tact and transfer calls to the requisite persons as necessary
• Take clear, accurate and concise messages for staff if they are unavailable 
• Handle phone calls/email queries or complaints, provide appropriate solutions or escalate to the appropriate staff and follow-up until resolution is achieved
• Check and update Pay per View Recording platform daily and disseminate attendee certificates as required
• Process incoming and outgoing mails/packages for dispatch
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Assist customers with registration for webinars/seminars and conferences
• Assist with maintaining customers' records and filing documents
• Meet personal/team targets
• Provide customers with information of services offered by Jambar

Specific Knowledge Required:

• Excellent interpersonal skills
• Ability to grasp concepts easily and apply as necessary job functions
• Excellent oral and written communication skills
• Excellent interpersonal skills
• Ability to establish and maintain harmonious working relationships
• Ability to efficiently and with limited supervision
• Ability to provide professional customer service based on strong principles and ethics
• Computer literacy
• Time management skills

Qualifications & Experience: 

• Three (3) CXC including English Language and Mathematics
• Training in Microsoft Office Suite
• Training in customer service
• At least one (1) to two (2) years experience in customer service
• Any equivalent combination of qualification and experience

Applicants are invited to submit their applications no later than Friday, August 26, 2022 to:

The Secretary

The Jamaican Bar Association

78 - 80 Harbour Street, Kingston

Email: jambarassoc@gmail.com

NB: We appreciate all responses, but only shortlisted candidates will be contacted.

Records Officer (Kingston, Jamaica) - Financial Services Commission

 About the FSC:

The Financial Services Commission (FSC) is an Integrated Financial Services regulator. Our mission is to regulate and supervise the Securities, Insurance and and Private Pensions industries for the protection of their users thereby enhancing public confidence through the efforts of a competent workforce.

We are seeking individuals who are self-directed, results-oriented, and have a passion for providing excellent service.

The FSC has an immediate opening for the position of Records Officer (Contract).

Position Summary:

The Records Officer is responsible for assisting in developing and administering the records management system which means the operational, accountability and regulatory needs of the FSC. The Job Holder is responsible for ensuring timely and efficient internal file distribution, as well as accurate logging and dispatching of incoming and outgoing mail. In addition, he/she makes recommendations for needed changes to the records management/distribution policies and procedures.

Key Responsibilities:

• Plan and organize the execution of the assigned tasks
• Assist with the development and maintenance of an inventory of FSC's records
• Assist with the development of a centralized Records Management Program
• Assist with the development of retention schedules
• Assist with the development and preparation of a basic Procedure Manual for the FSC's Records
• Assesses and determine weaknesses in the data administration systems and make the necessary recommendations for improvement
• Assist with overseeing the disposition of records
• Maintain all files placed in the custody of the Records Department by preparing, inspecting and enclosing files to ensure that all records are in a satisfactory physical condition
• Assist in maintaining the Subject File Classification and Electronic Records Management Systems by recording and tracking all files on the system
• Perform Records Retrieval Services
• Ensure the timely and accurate logging and dispatch of incoming and outgoing mail by processing (opening, sorting, numbering, recording and date stamping) correspondence (except personal and confidential) and dispatching outgoing mail
• Identify semi-active and inactive records and assist with their preparation for transfer to inactive storage
• Monitor the creation/handling of records that are outside the physical custody of the Record Department

Education, Knowledge and Skills:

• Associate degree/diploma in Library Studies, Business Administration or Information Management
• The requires at least two (2) years relevant work experience in a comparable position and business/work environment
• Certification in Records Management will be an asset

To apply for this position, please submit an application letter and resume via email to: recruitment@fscjamaica.org

Attn: The Human Resources Department

Deadline: August 19, 2022.

While we thank all persons for their interest, only shortlisted applicants will be contacted.

Teachers for Mount Saint Joseph Catholic High School (Manchester, Jamaica)

Mount Saint Joseph Catholic High School, a Ministry sponsored by The Sisters of Mercy Requires for September 2024, Competent Qualified persons to fill classroom:

• Visual Arts to CSEC - clear vacancy
• Mathematics (CSEC) - clear vacancy
• CSEC Technical Drawing and CAPE Building Mechanical & Engineering Drawing - clear vacancy
• Physical Education (CSEC) - part-time
• Laboratory Technician (Computer Science) - clear vacancy

Applications and résumés should be submitted no later than Friday, November 11, 2022 to:

The Board Chairperson

Mt. St. Joseph Catholic High School 

Email: info@msjchs.com

Be advised that only shortlisted candidates will be contacted.