Messenger/Driver (Kingston Jamaica) - Jamaica Bauxite Institute

The Jamaica Bauxite Institute seeks to engage a qualified and experienced individual for the following position: 

MESSENGER/DRIVER - BAND 2

($1,181,428.00 - $1,588,889.00)

Summary of duties and responsibilities:

Under the supervision of the Office and Transport Manager, the Messenger/Driver will be required to:

• Clear the Institute's mail box on a daily basis, and deliver mail to the Office Clerk
• Deliver and collect letters and other items as directed and obtain the necessary acknowledgements of all deliveries
• Ensure that fleet vehicle is in good working condition, kept clean at all times and services as per schedule
• Transport staff members as required
• Mail all letters, documents, etc (collected from various offices) on a daily basis
• Do routine mechanical checks on a weekly basis to ensure proper functioning of the vehicle
• Delivering packages to customers in a timely manner
• Collect office purchases or  other administrative needs as per request
• Updating monthly mileage records
• Collecting, checking and signing for packages at their respective collection points

Minimum Qualifications and other requirements:

• Five (5) CXCs inclusive of English Language
• Possession of a current General Driver's License (6000kg)

Interested applicants must possess a minimum of three (3) years working experience as a licensed driver operating units similar to those in the Institute's Fleet for consideration. 

Please reply no later than May 3, 2024 to:

The Human Resource Manager,

Jamaica Bauxite Institute,

Hope Gardens Complex,

P.O. Box 355,

Kingston 6,

or

Email us at: hrd@jbi.org.jm

Customer Care Coordinators (Montego Bay, Jamaica) - National Pen Company

Customer Care Coordinator - Work 247

Job Title: Goldstar Customer Care Coordinator - Work 247

Report to: Work 247 Team Lead & Junior Operations Manager

Location: Montego Bay – Jamaica

Start Date: December 29, 2024

Job Description:

Goldstar is a rapidly growing manufacturer and supplier of customized writing instruments servicing over 5,000 specialty advertising distributors across the United States & Canada. Voted one of the Greatest Companies to work for by PPB, Goldstar is looking for enthusiastic individuals who have a love for customer service and excel at going above and beyond for clients.

We are looking for Customer Care Coordinators who are motivated, enthusiastic, and sales oriented self-starters. We are passionate about people and performance excellence and put our customers at the center of everything we do. Join our diverse, in-house, team where you will feel valued and inspired to contribute your unique skills and experience.

Your role will involve:

• Working tabs in Work 247 including but not limited to OE Hold, Proof Bounce, Art Hold, Goldstar Art QC and Completed.
• Check to ensure that customer orders meet Goldstar base standards.
• Analyzing purchase order and matching it up with what was entered.
• Communicate with customers discrepancies with artwork, pricing, quantity etc.
• Releasing orders to production.
• Reviewing and distributing Orders/Artwork received.
• Ensuring all customers and Sales Managers can depend on Account Coordinators as their key contact for complete order cycle.
• Effectively navigating the Goldstar website, Salesforce, The App, Knowledge Base, and other sites to get the customer accurate information.
• Educate customer on product knowledge.
• Liaison with other departments to better assist the customer.
• Working the Deluxe Orders Box which includes but not limited to replying to deluxe customer, sending new orders to be processed, following up to get artwork, sending shipping updates.
• Accessing the Deluxe art portal and downloading artwork
• Working the Staples box which includes but not limited to sending new orders to be processed, replying to shipping notifications, prices etc.

REQUIRED QUALIFICATIONS:

• Must have minimum of 1 year of customer service, call center environment preferred.
• Demonstrate superior telephone skills with good written and verbal communication skills
• Strong ability to multi-task in a fast paced, high volume environment including phone calls, email, order processing while paying close attention to detail.
• Must be a team player and have excellent e-mail and verbal communication skills.
• High school diploma or 4 High School passes (to include English Language and a Math related subject)
• Familiarization with computer applications such as MS Office suite
• Be able to type 40 wpm (minimum)
• High caliber of execution against targets and tasks

Email applications to: jajobs@pens.com

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Customer Service Representatives (Kingston & St. Andrew, St. Catherine) - Wisynco Group

Wisynco Group Ltd is seeking Customer Service Representatives to join our family.

Description:

The Customer Service Representative has responsibility for providing product/services information and resolving any emerging problems that our customer accounts might face with accuracy and efficiency.

KEY RESPONSIBILITIES:

• Manage incoming calls and customer service inquiries
• Manage incoming emails to ensure timely and accurate response, escalating to Customer Experience Supervisor/Manager where necessary
• Identify and assess customers’ needs to achieve satisfaction
• Place, manage and maintain customer orders
• Provide accurate, valid and complete information by using the right methods/tools
• Attract potential customers by answering product and service questions; suggesting information about other products and services
• Facilitate the process of opening new customer accounts by recording prospective customer details and submitting to Sales Team
• Assist in resolving product or service problems by clarifying customers’ complaints, collecting and recording accurate details to allow respective teams to conduct investigations and determine root cause or best solution to solve the problem
• Follow communication procedures, guidelines and policies
• Assist in training the sales team and new recruits in Comnet order placement and procedure for reporting and managing customer complaints
• Build sustainable relationships of trust through open and interactive communication
• Any other duties as may be assigned within the scope of the job

JOB SPECIFICATION/COMPETENCIES [Minimum]
Required Qualification, Experience, Knowledge and Skills:

• Minimum five (5) CSEC passes including English A and Mathematics/ Principles of Accounts with Two (2) years’ experience in a similar position
• People oriented and results driven with excellent interpersonal skills
• Knowledgeable in the use of MS Office productivity tools (Word, Excel, Outlook)
• Excellent communication skills – both in written and verbal formats with the ability to communicate with varying levels of staff
• General proficiency in the use of a PC including data entry skills and knowledge of Microsoft Word/Excel
• Good listening, problem solving and conflict mediation skills
• Attention to detail and quality focused with strong client service orientation
• Able to perform multiple tasks simultaneously
• Able to build and maintain productive working relationships, be confidential, and contribute as an effective team member
• Flexible and able to adjust quickly and react positively to change
• Flexibility in following a schedule
• Open to receiving feedback from the Leadership team and team members
• Good planning, organization, analytical and time management skills with the ability to work well under pressure
• Must be 18 years and older

Email resumes to careers@wisynco.com 

Please note that only those candidates who meet the required criteria will be contacted.

Cafe Attendant (Kingston, Jamaica) - Eleven Sips

We are hiring CAFE ATTENDANT!

Location: Half Way Tree, Kingston, Jamaica

Job type: Full-time and part-time positions available 

Job Description:

The Cafe Attendant will be responsible for preparing and serving menu items such as sandwiches, wraps, smoothies and other beverages.

Requirements:

• Food handler's permit
• High School diploma
• Friendly, engaging personality
• Experience in the food and beverage industry

Apply today!

Email: cafejobs920@gmail.com

Cafe Attendant (Kingston, Jamaica) - Cafelly

 We're hiring! 

CAFE ATTENDANT

Responsibilities:

• Preparing sandwiches, wraps, smoothies and salads
• Maintaining cleanliness and food safety standards
• Assisting customers with orders

Interested? Send resumes to: cafellylimited@gmail.com

Starbucks Job Fair! (Drax Hall, St. Ann, Jamaica)

 

Applicants must walk with a copy of their resume, TRN, NIS and a valid identification.

Available positions:

• Barista
• Shift Supervisor

Location: Drax Hall, St. Ann, Jamaica

Cashier (Ocho Rios, Jamaica) - SEPROD

 

Cashier (Ocho Rios) - Valu-Drug

JOB SUMMARY

The Cashier is responsible to provide direct transaction services to customers, assists in the administration of the divisions cashier office to while maintaining accuracy, integrity and ensure cashier policies and procedures are followed.

DUTIES & RESPONSIBILITIES

• Courteously receive all customers and visitors
• Process daily monetary transactions from customers including cash, credit and debit cards payments.
• Reconciles transactions on a daily basis.
• Prepare bank lodgments and update the system on a daily basis.
• Maintains organized file records
• Prepare and disseminate reports to Supervisor within set time frames.
• Preparing, posting and filing daily cash reports
• Assists with other assignments in the department when requested

QUALIFICATIONS

• Associate Degree in Accounting, CAT or similar discipline
• Five (5) CXC General Subjects including Mathematics or Accounts and English Language.
• Minimum three (3) years working experience in a similar capacity.
• Must be fluent with Microsoft applications
• Able to work on weekends and Public Holidays.

KNOWLEDGE, SKILLS AND ABILITIES

• Team oriented
• Excellent oral skills
• Good interpersonal skills
• Ability to work on own initiative
• Strong Customer Service skills

APPLY NOW

Dispatcher (Kingston, Jamaica) - 7Krave

 

Join our team and help us bring smiles to doorsteps!

We're in search of a dedicated and dependable Dispatcher to become a vital part of our 7Krave family.

If you're enthusiastic about excelling in delivering top-notch service, we'd be delighted to have you on our team.

Please send your resume to careers@7krave.com.

Apply now!

Secretary (Kingston, Jamaica) - Jamaica Defence Force (Civilian)

Under the direct supervision of the Director, Jamaica Combined Cadet Force, the Secretary 2 (OPS/SS 2) is to provide support the operations of the Division by providing efficient and effective secretarial and administrative support services to the Head of Division and customers.

KEY OUTPUTS

• Polite and knowledgeable customer service provided
• Documents produced and records and filing system maintained
• Diary maintained and meetings and appointments arranged
• Office equipment and supplies managed and maintained for the office of the Director

KEY RESPONSIBILITIES

• Maintains basic knowledge of the operations of the Director’s Office.
• Advises callers with whom to communicate in the regarding specific issues.
• Advises callers of the Director’s availability and take messages in his absence or unavailability.
• Replies to routine queries arriving at the Director’s Office and directing other queries to the relevant official.
• Interviews visitors and callers to determine the nature of their enquiry and refers persons
• to the proper authority.
• Deals with complaints and requests.
• Issues routine information regarding technical, administrative and/or departmental matters.
• Disseminates information to internal and external parties.
• Composes letters and memoranda from general instructions.
• Answers routine correspondence.
• Establishes and maintains a system for the control and safe keeping of classified, secret and confidential documents and reports.
• Types all necessary correspondence for dispatch.
• Compose letters and memos based on general instructions.
• Record all mail/ files received and dispatched.
• Arrange for the printing, photocopying, binding, dispatch etc of documents produced.
• Design and maintain an effective general filing system.
• Reviews, proofreads, and edits documents prepared.
• Maintain the diary of the Director.
• Schedules appointments and briefs the Director on the matter before confirming meeting.
• Arrange meetings and ensures that recordings of the proceedings are done.
• Take minutes at meetings where directed to do so and circulating them as required.
• Collates and coordinates the bi-weekly work schedules for Unit Head’s meeting
• Makes local and international travel arrangements, prepares itineraries and maintains all travel records.
• Office equipment and supplies managed and maintained.
• Manage the Offices physical resources, such as printers, computers, phones etc. and arrange for the prompt repair or replacement of faulty equipment.
• Order and secure stationery and other supplies for the Director’s Office.

OTHER RESPONSIBILITIES

• Perform other related duties that may from time to time be assigned.

PERFORMANCE STANDARDS

• Level of customer satisfaction with service provided (internal and external)
• Timeliness of production of documents
• Number of instances of documents filed inaccurately
• Percentage (%) of the time that files are produced upon request
• Number of instances of stock-outs of office supplies

AUTHORITY

• To provide information to customers and callers
• To recommend repairs/replacement of machinery and equipment
• To order stationery and supplies

MINIMUM EDUCATION AND EXPERIENCE

• CXC/GCE ‘O’ Level English Language or equivalent with proficiency in typewriting at a speed of 40-45 words per minute and shorthand at 8 -100 words per minute; successful completion of the prescribed Office Professional Training Course at the Management Institute for National Development (MIND).

OR

• Graduate of an accredited Secretarial School with proficiency in typewriting at speed of 40-45 words per minute and shorthand at a speed of 80- 100 word per minute, training in word processing applications and English Language at CXC or GCE O’ Level.

Interested persons should forward their applications and résumés via email ONLY to jobopps.jdfciv@mns.gov.jm NO LATER THAN Tuesday, April 23, 2024 to:

Director, Human Resource Management & Administration,
Human Resource Management & Administration (Civilian) Section,
Jamaica Defence Force,
Up Park Camp,
Kingston 5.

We appreciate your interest in this advertisement; unfortunately, only shortlisted candidates will be contacted.

Receptionist (Kingston, Jamaica) - S.H.E. Women's Wellness Centre

 We're Hiring!

RECEPTIONIST 

We're looking for a receptionist to join our team!

Requirements:

• Friendly 
• Good communication skills
• Organized
• Team oriented
• Computer literate
• Good command of MS Office

If interested, please send your CV to: drkiri.bridgewater@gmail.com 

The deadline to apply is April 26, 2024.

Sales Representative (Kingston, Jamaica) - Exotic Stone Creations Limited

 

We are hiring: 

SALES REPRESENTATIVE 

Requirements:

• Sales experience
• A positive attitude, adaptability, and a willingness to learn
• Working knowledge of Microsoft Office Suite
• CSEC passes in Technical Drawing, Mathematics and English

Please send your resume to: esclimited.jobs@gmail.com.

Apply Now!

Smoothie Barista (Kingston Portmore & Montego Bay, Jamaica)

 We are hiring Smoothie Barista!

Responsibilities:

Your primary duties include:

• Making fruit smoothies and shakes
• Doing inventory
• Interacting with customers
• Maintaining a clean and sanitary environment

Requirements:

• Must be at least 18 years old
• Have great communication skills
• Must have basic understanding of English language skills
• Must have sufficient Mathematical skills

Applicants must reside in Portmore, Kingston and Montego Bay.

Send CV to: smoothiejobsja@gmail.com

Administrative Assistant (Kingston, Jamaica) - Public Procurement Commission

On April 1, 2019, the Public Procurement Act came into effect establishing the Public Procurement Commission (PPC) as a Public Body Corporate replacing the National Contracts Commission.

The PPC has responsibility for endorsing recommendations for the award of Government Contracts, making recommendations to Cabinet for the award of Government Contracts as well as registering companies/businesses desirous of participating in the Government of Jamaica Procurement Process.

The PPC invites applications from suitably qualified professionals to fill the following vacant post(s) at our location in Kingston:  

Projects Manager (Mandeville, Jamaica) - S & G Road Surfacing Materials Limited

Qualifications required:

Senior Executive Assistant (Kingston, Jamaica) - University of the Commonwealth Caribbean

The University of the Commonwealth Caribbean invites applicants to fill the positions of a Senior Executive Assistant to the President. This dynamic position requires the ability to anticipate needs, think critically and offer solutions to problems with a high level of professionalism and confidentiality. The job holder is accountable for the effective, efficient and coordinated administrative efforts of the President's Office. 

Baker (Kingston, Jamaica) - The Coconut Industry Board

A statutory organization invites applications for the position of: 

BAKER 

Job Summary

Under the direction of the Production and Quality Manager, the Baker has responsibility for all bakery activities in the Commercial Operations Department. The Baker coordinates bakery operations, planning and preparing baked goods for the commercial market, ensuring adequacy of materials and supplies and cleanliness of the Bakery, in keeping with industry standards and agreed time-frames. The Baker supervises the Assistant Bakers, ensuring that they receive adequate training and that performance standards are maintained.

Administrative Assistant (Kingston, Jamaica) - National Health Fund

 

Applications are invited from suitably qualified persons to fill the post of:

ADMINISTRATIVE ASSISTANT - DATA PROTECTION (Executive Division)

Executive Assistant (Kingston, Jamaica) - Digiview Security Limited

JOB PURPOSE:

The Executive Assistant provides administrative support for the Directors and generally supports the activities of Finance, Marketing and Operations. Ensure the smooth operation of the office.

Quantity Surveyor (Kingston, Jamaica) - Alcar Construction & Haulage Co. Ltd.

We are looking to find a team player to fill the following vacant position:

Quantity Surveyor

Interested applicants should meet the following requirements:

• Must possess at least a first degree in Quantity Surveying
• Must have at least three (3) full years experience in the field of quantity surveying
• Must possess a valid driver's license
• Should be able work on own initiative

Responsibilities include but are not limited to:

• Research new tender postings for the company to bid on
• Prepare tender documents to include Bills of Quantities
• Prepare payment certificate for submission
• Calculate variation orders

Please send résumés to Alcar_construction@yahoo.com

Shortlisted applicants will be contacted via email.

Cashier (Kingston & St. Ann, Jamaica) - Total Tools

 The cashier is the key point of contact in the customer's shopping experience. The ideal candidate must display excellent customer service, have very strong communication skills, and the ability to execute monetary transactions with precision, accuracy and speed. 

Minimum Requirements:

• Five (5) CXCs including Mathematics, English (Accounts is a plus)

Or

• HEART Trust Level 2 certificate in Accounting, Business Administration or Customer Service
• At least two (2) years experience in a similar role

Knowledge, Skills and Abilities:

• Process customer sales invoices 
• Collect and apply deposit service invoices 
• Close out completed work orders by generating final invoices
• Collect and apply payments to customer rental accounts
• Prepare and issue authorized customer deposits
• Accurately process cash, credit card, and other payment transactions
• Ability to work in a fast-paced environment
• Basic Math skills for handling transactions

Interested and qualified persons may send resumes to hr@totaltoolsja.com