NEW JOBS

Tuesday 2 June 2020

Counter Clerks (Male & Female) - Kingston, Jamaica


MALE and FEMALE COUNTER CLERKS required for major wholesale in Downtown, Kingston.

Requirements:
  • Must be able to read and write. 
  • Bring along food handler’s permit, 
  • 2 passport sized photos and change of clothing


Apply in person between today (June 2, 2020) and Thursday, June 4, 2020 to Continental Wholesale, 20 North Parade, Downtown Kingston.



Truck Drivers (Kingston & Montego Bay, JM) - Massy Gas Products (Jamaica) Ltd.


We are looking for reliable, enthusiastic and highly motivated individuals to join our contractor transportation team at both the Kingston and Montego Bay locations.

The position requires working on weekends, public holidays and work hours outside of the normal 9 to 5. The successful candidates must be highly safety and customer conscious. Experience with DOT driving regulations will be considered an asset.

The ideal candidates should at minimum be 25 years old and should:
  • Practice safe driving habits
  • Possess a clean police record
  • Be medically fit and able to lift and carry objects up to 50 lbs
  • Collect payments, document amount and offer receipts where necessary
  • Be able to utilise smart device for data collection and dissemination
  • Follow schedules and rerouting in a timely manner 
  • Exercise exemplary external and internal customer service
  • Have basic knowledge of Jamaican road codes and laws governing transportation of goods commercially


Qualifications and Experience:
The candidate MUST possess the following:
  • Three (3) CXCs inclusive of Mathematics and English
  • A valid Open General License (articulated inclusive for at least two (2) years
  • At least five (5) years trailer driving experience. Driving for the FMCG industry is an asset
  • Knowledge of basic LPG procedures will be considered an asset 
  • Certifications in Articulated Driving and Defensive Driving are not required but will be highly considered as an asset
If you meet the above criteria, please submit applications by email to: 

Human Resources
Massy Gas Products (Jamaica) Ltd.
236 Windward Road,
Kingston 2,
P.O. Box 140.

We thank all applicants, but please note that only shortlisted candidates will be contacted.




Community Sales Contractors (Islandwide, Jamaica) - Coldfield Manufacturing Limited

Bosses Wanted Islandwide 

Community Sales Contractors (Regional)

Must have:
  • Reliable vehicle with current documents which includes:
    •  Proof of ownership
    • All required road licensing and approvals
  • Ambition and the hustle to be successful
  • Sales and customer service driven personality
  • Friendly, responsible, reliable and respectable
  • GOJ issued identification and proof of address
Distribute Jamaica's No# 1 choice beverage and juice products 
  • Ask about available routes and regions
Contact closest distribution Center Today!
Kingston (876) 928-2291, Montego Bay (876) 979-8316

Island-wide distribution:
  • Juices and Juice/Drinks (In pouch, box and bottles)
  • Volume discounts 
  • Easy credit process and requirements
Contact: 

Sales Manager 
Coldfield Manufacturing Limited
10 Deanery Road,
Kingston 16, or

Deadline: June 30, 2020.




Farm Supervisor (St. Mary, Jamaica) - Coconut Industry Board

Farm Supervisor needed for property in St. Mary.

Requirements:
  • At least five (5) years experience in agriculture industry
  • Minimum qualifications - Associate degree in Agriculture
  • Clean police record
  • Good interpersonal skills
  • Ability to manage staff

Apply to: 

Coconut Industry Board
18 Waterloo Road,
Kingston 10.

Application deadline: June 10, 2020.





Account Associate - Inbound Sales (Kingston, Jamaica) - VXI Jamaica

VXI recruits excited, enthusiastic applicants who are ready to be successful!

We create a fun learning environment with plenty of career growth
opportunities. We are seeking a highly skilled and effective leader who can
manage growth, people and performance. Your talents and contributions will be
rewarded. Come for the job, stay for the career!

About Us

VXI Global Solutions is a leading provider of business process and information
technology outsourcing offering comprehensive services to its clients. Our
company specializes in call center and BPO services, software development,
quality assurance testing, and infrastructure outsourcing. Headquartered in
the United States, VXI employs 28,000 people around the world including
locations in U. S, China and the Philippines and now Jamaica.

VXI creates custom solutions in business-to-business and business-to-consumer
applications which allow clients to achieve success in their market goals. VXI
applications leverage emerging and classic communication channels. Services
range from complete call center services, to maintaining applications, to
building solutions using superior tools and technologies.

Our Values and Culture
  • Excellence
    • Be the best in what we do. 
    • Provide the best product and the most innovative solutions to our customers. 
    • Strive for excellence. 
    • Hire and develop the best.
  • Integrity
    • Say what needs to be said with respect. 
    • Tell the truth.
    • Maintain honesty in every partnership. Be prepared for full disclosure. 
    • Manage expectations realistically. Practice personal and collective accountability.
  • Teamwork
    • Agree on a shared vision and work together for a common goal.
    • Treat each co-worker as a customer. 
    • Value and recognize diversity. 
    • Support and encourage communication. 
    • Learn from experiences. 
    • Reinforce ideas positively.
    • Challenge each other professionally. 
    • Provide structure and leadership. 
    • Respect each other. 
    • Practice personal and collective accountability.
Duties and Responsibilities:
  • Respond to customer inquiries (via telephone, email, chat, social media and
  • other mediums according to assigned team requirements)
  • Answering Inbound calls, providing product information and selling our well-
  • known communication/home entertainment client s channels, content packages and
  • Internet/Home Phone services to prospective customers
  • Meeting or exceeding the client s Key Performance Indicators and guidelines in
  • addition to company policies and procedures (including daily weekly and
  • monthly sales targets and Net Promoter customer satisfaction objectives)
  • Must maintain an acceptable level of performance week over week, month over
  • month
  • Must be capable of working in a high energy, high pressure, fun professional
  • environment that is focused on delivering exceptional sales results and high
  • customer satisfaction
  • Provide exceptional service to customers during each interaction
  • Address all customer concerns and inquiries
  • Engage customers in discovery dialogue designed to determine their needs and
  • best programming, product or service selection
  • Adhere to all company guidelines regarding the delivery of sales to customers
  • Escalate problematic customer issues to management according to standard
  • operating procedures
  • Properly document each customer interaction according to company standard
  • operating procedures
  • Maintain an excellent on-time attendance record (schedule adherence)
  • Adhere to company quality assurance guidelines and standard operating
  • procedures
  • Act with the highest levels of integrity and professionalism in each customer
  • interaction

Requirements:
  • Four-year degree from an accredited tertiary institution of higher learning
  • (or an equivalent combination of education and industry experience)
  • One plus (1+) years of sales experience in a call center or similar business environment
  • Excellent written and verbal communication skills
  • Exhibit exceptional phone etiquette and professionalism
  • Proficiency in Microsoft Office Products (Word, Excel, PowerPoint, etc.) and
  • other computer-based systems.
  • Must live in Kingston!
Company Requirements (If successful):
  • On condition of employment, you will be required to submit to a drug test.
  • On condition of employment, you will be required to process a police record/certificate.
  • On condition of employment, you will be required to present the following:
    • Updated resume
    • Two (2) passport size photos
    • Educational qualifications
    • Birth Certificate and Marriage Certificate (if applicable)
    • Valid Government issued photo identification
    • TRN & NIS cards
    • P45 (if applicable)
Training for this account could be in the nights (4 pm-midnight).
Transportation will be provided for candidates who live in and around Kingston
metropolitan area.

This description portrays in general terms the type and level(s) of work
performed and is not intended to be all-inclusive, nor the specific duties of
any one incumbent. Management reserves the right to make amendments to said
job description at any time.

Email applications including resume to:  careersjm@vxi.com



Restaurant Managers & Shift Supervisors, etc (Jamaica)

A leading restaurant chain is seeking to employ suitably qualified persons to fill positions as Restaurant Managers, Shift Supervisors and Maintenance Technician. The ideal candidates should meet the following requirements:

Restaurant Managers and Shift Supervisors


Our restaurant leaders are required to be customer focused, detail-oriented and excellent communicators who are committed to maintaining high level operating standards. The ideal candidates should also possess:
  • Accreditation in Business Management, Food Service, Hospitality Management or related field of study
  • Minimum of two (2) years experience leading teams

Maintenance Technician

Requirements:
  • Availability and flexibility to work on shifts, weekends and public holidays
  • Ability to supervise a team of technicians while ensuring effective preventative maintenance at locations assigned
  • Sound understanding of refrigeration, air-conditioning and heating systems
  • Ability to accurately read equipment manuals and understand schematic diagrams and install new equipment for optimum functionality
  • Working knowledge of electrical maintenance to facilitate effective internal and external lighting systems
  • Sound understanding of occupational health and safety standards for restaurant and maintenance of environment
  • Excellent problem solving, troubleshooting and interpersonal skills
  • Certification in Refrigeration and Air-conditioning with a minimum of five (5) years experience as a Maintenance Technician in a fast-paced environment, preferably the restaurant business
Do you possess the requisite technical skills and are anxious to fully utilize them in a progressive organization?

Interested persons are invited to submit resume by email to jamaicaresumes@gmail.com by June 15, 2020.  




Monday 1 June 2020

Office Assistants, Bearers (Spanish Town, etc, JM)


HIE Delivery and Bearer Services needs Office Assistants and Bearers for Spanish Town, Portmore, Ocho Rios and Montego Bay.

Please send cover letter and résumé to: feannydomegroup@gmail.com.

Receptionist/Data Entry Assistant (Clarendon, Jamaica) - National Irrigation Commission Limited

Receptionist/Data Entry Assistant (Mid-Clarendon District Office)


Job Summary

Under the general direction of the Regional Systems Manager, the Receptionist / Telephone Operator is responsible for customer-related, clerical and data entry services to the Commission's operations within the Regional /District Office.

Key Responsibilities include:
  • Receive customers and provide guidance based on services requested
  • Manage incoming and outgoing calls and provide information accordingly
  • Maintain records as directed
  • Attend meetings, take notes and produce Minutes as requested
  • Enter weekly data for the Water Production Information System (WPIS) and the Customer Information System (CIS)
  • Update the NIC Portal with data logged by Systems Operators and also information from the Ramp delivery log

Minimum Requirements:
  • Certification in Secretarial Studies/data entry or office administration from an accredited institution
  • Five (5) subjects at CSEC or GCE O' level which includes Mathematics and English Language
  • A minimum of two (2) years working experience in data entry/receptionist or a similar job role
  • Positive attitude and aptitude for learning
  • Ability to communicate effectively both orally and in writing
  • Proficiency in Microsoft Office and other related applications
Application letters accompanied by detailed résumés should be submitted no later than June 5, 2020 to:

The Manager
Human Resources and Industrial Relations
P.O. Box 631,
Kingston 6,






Sunday 31 May 2020

Driver/Office Attendant, etc (Kingston, Jamaica) - Embassy of Spain


Applications are invited from suitably qualified persons to fill the following vacancies:
  • Driver/Office Attendant
  • Butler


Information related to the posts (description, application procedure, etc) may be found on the bulletin board of the Embassy of Spain, 6th Floor, Courtleigh Corporate Centre, 6-8 St. Lucia Avenue, Kingston 5 and at http://www.exteriores.gob.es/Embajadas/KINGSTON/es/Embajadas/Paginas/Oportunidades-profesionales.aspx

Deadline: June 9, 2020.



Friday 29 May 2020

Registrar - Level 4 (Kingston, Jamaica) - EXIM Bank

DESCRIPTION
The incumbent is responsible for managing the operations of the Registry to ensure detailed recording of all documents and provide safe custody, easy access and retrieval of files, securities and other documents.

REGISTRAR - CORPORATE SERVICES DIVISION

The National Export-Import Bank of Jamaica Limited (EXIM Bank) is seeking to identify qualified candidates to fill the abovementioned vacancy.

 SUMMARY OF RESPONSIBILITIES

The successful candidate will ensure:
• Ensure proper supervision of the Registry staff and drivers;
• Ensure proper maintenance of a main subject index for all clients;
• Ensure that the Registry has adequate office supplies;
• Remove all inactive files and send for storage;
• Ensure that the Registry staff receives adequate training to allow them to effectively perform their jobs;
• Maintain and ensure the safe storage and limits access to confidential documents;
• Establish an approved file classification and numbering system;
• Maintain the proper recording, distribution and dispatching of incoming and outgoing correspondence;
• Monitor usage of Franking Machine and ensure proper accounting of the stamp imprest;
• Ensure all payments received are submitted to Finance Division daily;
• Prepare bills for staff personal photocopies and submit collections to the Finance Division;
• Assist with the effective management of risk and the implementation of risk reduction strategies within the Bank;
• Record Security Documents received from the Legal Division and place in the respective security pouches within one day of receipt; and
• Record and dispatch collateral security documents to Titles office, TAJ, RGD and Companies Office for stamping and registration.

 QUALIFICATIONS/EXPERIENCE

The position requires the following qualifications/experience:
• A Bachelor’s Degree in Business related discipline or professional accreditation plus 3 years working experience.

 KNOWLEDGE/SKILLS
• Knowledge of efficient systems to ensure recording and retrieval of documents;
• Personnel training techniques at the supervisory level;
• A good knowledge of office procedures;
• Good knowledge of Access Data Base System;
• Working knowledge of file classification and numbering systems; and
• Good human relations skills.

Interested individuals who meet the requirements should submit written applications with full resumes no later than Wednesday, June 3, 2020 at 1:00 PM to:

General Manager – Corporate Services Division
EXIM Bank, 
85 Hope Road, 
Kingston 6.



Online Chat Agents (Non-Phone based) - Montego Bay, Jamaica - Conduent

DESCRIPTION
ONLINE CHAT AGENTS- NON PHONE BASED POSITIONS- START IMMEDIATELY

 WE OFFER COMPETITIVE BASE PAY PLUS BONUS!

  PUT YOUR TYPING/DATA ENTRY SKILLS TO WORK AND START EARNING IMMEDIATELY!

 (NON PHONE BASED POSITIONS) 

 A SECONDARY SCHOOL LEAVING CERTIFICATE
OR
HEART LEVEL II CERTIFICATE QUALIFIES YOU TO APPLY!

 Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

 Our employees enjoy:
  • Compensation package inclusive of competitive base plus incentive 
  • Convenient onsite clinic,7-days per week providing affordable healthcare access
  • Free transportation between Freeport and Montego Bay Town Center
  • Health Insurance Benefits
  • Company paid Life Insurance coverage
  • Educational Assistance Program
  • Free internet access - via assigned kiosks
  • Flexible shifts
  • Career and Employee Development –Grow your career and earn possible promotions to Leadership
  • positions and Operational roles in Information Technology, Human Resources, Accounts
  • Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
  • Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
  • Active Sports Programs with vibrant interdepartmental and business house competitions in basketball

 Responsibilities-Chat Agent

Working in a call center environment, you will  assist multiple customers with technical issues and other inquiries through chat scenarios. Your responsibilities will include, but are not limited to the following:
  •  Ability to navigate through multiple computer applications with speed and accuracy.
  • Ability to work simultaneously with multiple customers via Chat to resolve technical and procedural inquiries.
  • Maintaining  a high level of world-class customer service/professionalism to a wide range of customers. 
  • Ability to adjust work schedules as needed considering open flexibility.
Ideal Candidates should possess the following skills/experience:
  • Secondary School Leaving Certificate or Heart Certificate level II
  • Flexibility to work any 8 hour  shift  between 6:00am to 10 p.m.including weekends and holidays
  • Basic computer and internet knowledge and be able to type 30 wpm
  • Excellent customer service and communication skills (verbal & written)
  • Excellent time management and prioritization skills
  • Adaptable and able to manage change while maintaining a positive attitude
  • Strong attention to detail skills
 *** Applicants must be at least 18 years of age, present valid Government issued  photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications and  Birth Certificate. Applicants must have a clean Police Record(company-paid) and are subject to drug screen***

Email applications to: conduentjobsja@conduent.com


Credit and Collections Associates (Montego Bay, Jamaica) - Conduent

DESCRIPTION

Responsible for collecting overdue payments and establishing re-payment arrangements.

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

Our employees enjoy:
  • Compensation package inclusive of base plus incentive and shift differential for some shifts
  • Convenient onsite clinic,7-days per week providing affordable healthcare access
  • Free transportation service
  • Paid Vacation
  • Free internet access
  • Flexible shifts
  • Career and Employee Development –Grow your career and earn possible promotions to Leadership positions and Operational roles in Information Technology, Human Resources, Accounts
  • Stable environment with opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
  • Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
  • Active Sports Programs with vibrant  interdepartmental and business house competitions in basketball, football and netball 
Purpose:
  • Responsible for collecting overdue payments and establishing re-payment arrangements.
  • Performs a wide variety of credit and collections function.  Collect monies owed on delinquent accounts.
General Scope:
  • Entry level with little or no prior work experience.
  • Requires basic skills to perform routine tasks.
  • Work is routine and requires minimal problem resolution.
  • Completes work with limited autonomy.
  • Works with either close supervision or under clearly defined procedures.
Primary Responsibilities:

Performs one or more of the following:
  • Monitors delinquent accounts and implements collections procedures.
  • Sends follow-up letters and accepts payment for certain accounts.
  • Perform tasks and ensures quality in support of post-sale customer administration business initiatives.
  • Input information through data screens to accurately reflect account activity and resolve account discrepancies and balances.
  • Re-bills companies or individual when appropriate.
  • Responds to inquiries from customers or external collection resources.
  • Obtains required information from credit organizations, banks and loan associations for new customer applications and/or delinquent accounts.
  • Maintains databases by entering, updating and retrieving data as well as formatting and generating reports.
  • Evaluates new and existing customer creditworthiness; extends and/or revokes credit lines/limits.
  • Receives/places calls or send letters to customers to resolve billing and invoices issues on delinquent accounts.
  • Reviews and makes recommendations regarding bad debts or write-offs.
  • Develop and maintain relationships with external credit agencies.
  • Collect coins and currency from parking meters and toll pay stations
  • All other duties assigned.
*** Applicants must be at least 18 years of age, present valid Government issued  photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications (3 CXC’s inclusive of English Language, GCE O Level, City and Guilds, HEART LEVEL II Certificate, High School Leaving Certificate) and Birth Certificate. Applicants must have a clean Police record(company-paid) and may be subject to drug screen***

Email applications to: conduentjobsja@conduent.com.



Waitresses, etc (Kingston, Jamaica) - Potwah Restaurant and Bar


We're looking for experienced workers for the following positions:
  • Waitresses
  • Cashiers
  • Sharers

These are full-time roles and salaries discussed on application.
  • Must be computer savvy and willing to work weekends.
 We can't wait to hear from you! Send résumé to walshindustries.ja@gmail.com.






Monday 25 May 2020

Cashier/Office Attendant (Spanish Town, Jamaica) - Chaps Metal Work


Chaps Metal Work seeks Cashier/Office Attendant 



  • Female Attendant/Cashier with three (3) CXC subjects
Call: (876) 325-1896 / (876) 799-6261 for interview date.



Counter & Warehouse Clerks (Portmore, Jamaica) - Auto King Ltd.

Prominent auto parts company in Portmore seeking counter and warehouse clerks preferably with knowledge of auto parts and or computer literacy.

Interested persons can email applications to: jobs.akp16@gmail.com or dropoff to front desk at Auto King Ltd.





Events Planning Assistant (Portmore, Jamaica) - Bold Adornments

A party/event planning store in Portmore is looking for a dynamic individual.

Requirements:


  • Must possess good command in English Language 
  • Be skilled in event decorating 
  • Be able to work on own initiative 
  • Computer literate 
  • Knowledge of cashiering 
  • Live in Portmore 
 Send resume to: boldadornmentsjm@yahoo.com
Tel: (876) 367-1237


Receptionist (Kingston, Jamaica) - Garbage Disposal and Sanitation Systems Ltd.


Waste Management Company seeks:
RECEPTIONIST.

Requirements:
•Possess good oral and written skills
•One to two (1-2) years customer service experience required
•Possesses good time management and
interpersonal skills
•Must be computer literate

Apply to:
223 Marcus Garvey Drive,
Kingston 11.
Telephone # (876)757-4377/ (876) 618-7707
Email: admin@gdssja.com



Online Tutor jobs at iTutorGroup



About iTutorGroup
Connecting teachers from across the globe to students in Asia. Join the
fast-growing world of online education with iTutorGroup.

Teaching requirements

iTutorGroup welcomes anyone with a passion for teaching to join us! Here are the minimum requirements:
  • Bachelor's degree or higher
  • TESOL/TEFL/TESL certificate (or equivalent)
  • At least one year recognized teaching experience
  • Commitment of 5 peak hours per week
  • Access to a computer with a reliable internet connection
  • A computer with Windows or macOS (Desktop and Laptop are acceptable)

Teaching benefits

  • Flexible Schedule

Set your own schedule and hours, so you can spend your free time on things that matter. The iTutorGroup platform is online 24/7.

  • Work From Home

Meet people from all walks of life from the comfort of your home. Get in touch with various cultures via iTutorGroup's platform.

Supportive Staff
24/7 IT and scheduling support for guidance and assistance. Our Teacher Support team is also on standby to answer all questions you may have.

Our Students
Meet great people from different cultures and career backgrounds, get
inspired in our adult classes; Have fun and make friends with talented
children and teenagers in our Jr classes!
student

Junior (Ages 5~18)

  • Preschool or kindergarten students
  • Elementary students
  • Teenagers

Adult (Ages 18+)

  • University students
  • Working professionals or managers
  • Parents or retired workers


Am I qualified?

iTutorGroup welcomes anyone with a passion for teaching to join us! Here are the minimum requirements: Bachelor's degree or higher; TESOL/TEFL/TESL certificate (or equivalent); At least one year recognized teaching experience; Commitment of 5 peak hours per week; Access to a computer with a reliable internet connection.
How do I sign up ?

Click on "Sign Up" to start the application process. After submitting your application, you will proceed on selecting an interview time. It will only take less than 5 minutes to complete the application. Feel free to select the earliest interview time, we cannot wait to meet you! After the interview, shall you pass the selection, you will be contacted within 24 hours with the onboarding steps.
Who will I be teaching? Do you provide the teaching materials?

Our student base includes professionals from the age of 19-65, and JR clients from the age of 6 to 18. We also attract students wishing to improve their English in hopes of studying overseas or becoming more marketable once they enter the workforce. Most students have studied English during their academic careers, but lack proficient conversational skills. Yes, we provide the materials that you will have access to prior to the sessions.

How is the pay?

The total Session Payment consists of THREE components: Base Pay, Completion Bonus and Contribution Bonus
Teachers are rewarded progressively through achieving higher levels of tenure. As you reach different levels in tenure, you will be locked into a higher guaranteed bonus per session. You will also raise the rate further each month by teaching more sessions.
The more you teach, the more you earn!
How do you pay? Will you assist with my taxation?

We will wire transfer the payment to your bank account. Payday is on the 10th of each month, pay period being the first day of the month to the last day of the month. You are expected to take care of your taxation. Let us know if there's any specific documentation you need for this matter.

Follow us on:
facebooklinkedintwitterinstagram

LEARN MORE AND SIGN UP

Chat Agents (Montego Bay, Jamaica) - Itelbpo Smart Solutions

DESCRIPTION
 Chat Specialists are required have meaningful conversations that build trust and encourage action through unscripted conversations.

 We are looking for persons to join our itelbpo Smart Solutions Family at our Montego Bay location as Chat Agents!

Chat Specialists need to think fast to provide a personalized experience for each consumer based on their wants and needs. Agents are required have meaningful conversations that build trust and encourage action through unscripted conversations.
  • Are you a cooperative and sympathetic listener?
  • Are you able to type at 40 word per minute?
  • Are you able to work between the hours of 11a.m-11p.m?
  • Do you enjoy working in a customer service, team-oriented environment?
  • Are you people-focused and willing to give helpful service?
FUNdamental Skills:

  • Education: Preferred passes in Maths and English  at CSEC or equivalent level
  • Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
  • Computer proficiency, including ability to easily navigate and toggle between multiple screens, talk and type at the same time and troubleshoot basic computer issues
  • Minimum typing speed of 40 wpm
  • Must be 18 years and older
  • Must possess a valid Jamaican ID (Passport, National ID or Driver's License)
YOUR TIME...OUR TIME

This is a full-time career with growth potentials.
Flexibility is key as this roles operates days, nights, holidays and weekends.
This position is most easily accessible for candidates in St. James and surrounding areas.
Joining the itel family, you will experience:
  • Paid Training- Monday through Friday, 8am to 5pm daily.  Training will extend two weeks.
  • Excellent training and supervisory support - to help you feel comfortable servicing our customers.
  • Opportunity for advancement -75% of our leaders, managers, and operational personnel started their careers in this entry level position
  • Competitive Salary
  • Health and Life Insurance
  • Lunch benefits
  • Free transportation 
  • Free Wi-Fi
  • Beautiful location, cafeteria onsite, Chill room, friendly staff
  • A fun environment! We respect our employees and strive to make our environment exciting and fun!
#FunBeginsHere

Email résumé and cover letter to: jobs@itelbpo.com


Saturday 23 May 2020

Telesales Agents (Montego Bay, Jamaica) - National Pen Company

DESCRIPTION
The ideal candidate must have experience working in a Sales environment driving consistent growth while providing outstanding customer care.

Job Title:                         Telesales Agent

Report to:                       Telesales Operations Supervisor

Job Start Date:               June 1, 2020

Do you have a strong sales aptitude with the ability to do inside sales, prospecting, up-selling, cross-selling and overcoming rejections/objections? If you also have, door-to-door sales experience and love working Mondays-Fridays between the hours of 8am and 7pm then you are the person we are looking for.

Job Description:

At National Pen, we are looking for candidates who are motivated, enthusiastic, telesales self-starters. Join our diverse, in-house telesales team where you will feel valued and inspired to contribute your unique skills and experience.

Your role will involve:
  • Full-cycle sales consultation, negotiation and management of accounts using strong selling and influencing skills.
  • Conducting transactions in by making warm sales calls.
  • Meeting KPI targets such as sales, productivity and quality requirements as defined.
  • Working in a very fast-paced environment with strong multi-tasking skills.
  • High attention to detail is required.
  • Provides quality customer service over the phone, including information regarding products, services and other types of inquiries.
  • Contact customers to follow up on orders or services
  • Interface with other departments and management to resolve issues

In return, you will bring:
  • Experience in a phone based, customer focused, target-driven environment.
  • A skilled communicator with high energy level and persuasion.
  • A strong sales aptitude with the ability to up-sell, cross-sell and overcome objections.
  • Dependable and punctual in assigned work schedule.
  • Must be familiar with computer applications such a MS Office suite.
  • Sales/Contact Center experience is a plus.
Benefits of working for the Tele-sales Department:
  • Competitive Compensation packages to include uncapped bonuses, attractive Health and Life Insurance benefits.
  • Weekends, Christmas and US Federal holidays off
  • Comfortable shift arrangements
  • Shuttle bus Service to and from LOJ Center
  • Paid Training



BLOG ARCHIVES