NEW JOBS

Telesales Agents (Montego Bay, Jamaica) - National Pen Company

DESCRIPTION
The ideal candidate must have experience working in a Sales environment driving consistent growth while providing outstanding customer care.

Job Title:                         Telesales Agent

Report to:                       Telesales Operations Supervisor

Job Start Date:               June 1, 2020

Do you have a strong sales aptitude with the ability to do inside sales, prospecting, up-selling, cross-selling and overcoming rejections/objections? If you also have, door-to-door sales experience and love working Mondays-Fridays between the hours of 8am and 7pm then you are the person we are looking for.

Job Description:

At National Pen, we are looking for candidates who are motivated, enthusiastic, telesales self-starters. Join our diverse, in-house telesales team where you will feel valued and inspired to contribute your unique skills and experience.

Your role will involve:
  • Full-cycle sales consultation, negotiation and management of accounts using strong selling and influencing skills.
  • Conducting transactions in by making warm sales calls.
  • Meeting KPI targets such as sales, productivity and quality requirements as defined.
  • Working in a very fast-paced environment with strong multi-tasking skills.
  • High attention to detail is required.
  • Provides quality customer service over the phone, including information regarding products, services and other types of inquiries.
  • Contact customers to follow up on orders or services
  • Interface with other departments and management to resolve issues

In return, you will bring:
  • Experience in a phone based, customer focused, target-driven environment.
  • A skilled communicator with high energy level and persuasion.
  • A strong sales aptitude with the ability to up-sell, cross-sell and overcome objections.
  • Dependable and punctual in assigned work schedule.
  • Must be familiar with computer applications such a MS Office suite.
  • Sales/Contact Center experience is a plus.
Benefits of working for the Tele-sales Department:
  • Competitive Compensation packages to include uncapped bonuses, attractive Health and Life Insurance benefits.
  • Weekends, Christmas and US Federal holidays off
  • Comfortable shift arrangements
  • Shuttle bus Service to and from LOJ Center
  • Paid Training



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